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Latest MBAM update flawed



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#1
dank

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Just a heads up. I went to scan a specific file tonight and mbam updated, and then asked to restart the pc. So I did. When I opened mbam up again my paid version was gone and the option to purchase or activate was there again. I had to go into my emails and find my 2 year old receipt and input my id and key again. It worked and thanked me for purchasing mbam. But I have never had mbam do that after an update before. Good thing i save my receipts. So something was little wonky in the latest update. Just wanted to let you guys know.

#2
exile360

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Greetings :)

Thanks a lot for reporting this to us, it is much appreciated. I haven't seen any other reports of this problem so far thankfully, but I will make certain that we keep an eye out for it.

Please let us know if you run into any additional issues with the new version.

Thanks :)
Samuel E Lindsey
Product Manager

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