Hello,
I have tried several times to remove what Malwarebytes feels is a Trojan threat in svchost.exe. I ran the DDS program as requested in the FAQ section and here is the information below: (thanks in advance for you help!)
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_23
Run by Brian at 22:01:50 on 2012-04-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4025.1108 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CrashPlan\CrashPlanService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Pogoplug\dokanmnt.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\ccSvcHst.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Pogoplug\ppfs.exe
C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
-netsvcs
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe
C:\Program Files\D-Link\SharePort Utility\Connect.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Brian\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.alot.com/?client_id=CF4DA11001CC0DD800D4A8D0&install_time=2011-05-08T23:36:54Z&src_id=12286&camp_id=2585&tb_version=2.5.20000.3
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv54_series&r=27360110n5b6l0370z145a48n1u238
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv54_series&r=27360110n5b6l0370z145a48n1u238
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv54_series&r=27360110n5b6l0370z145a48n1u238
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - C:\Program Files (x86)\Microsoft Money\System\mnyviewer.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - C:\Program Files (x86)\alot\bin\alot.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ppfs.exe] C:\Program Files\Pogoplug\ppfs.exe -s
uRun: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
uRun: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
uRun: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry /auto:TivoServer
uRun: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
uRun: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
uRun: [Google Update] "C:\Users\Brian\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
mRun: [CLMLServer] "c:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
mRun: [CPMonitor] "C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [MoneyStartUp10.0] "C:\Program Files (x86)\Microsoft Money\System\Activation.exe"
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatchTray11.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Brian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\Users\Brian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe
StartupFolder: C:\Users\Brian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SHAREP~1.LNK - C:\Program Files (x86)\D-Link\SharePort Utility\Connect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDQUIC~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - C:\Program Files (x86)\Microsoft Money\System\mnyviewer.dll
Trusted Zone: intuit.com\ttlc
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4}\052523355505542583 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4}\14E646562737F6E67237 : DhcpNameServer = 172.16.1.1
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4}\355707562783 : DhcpNameServer = 206.9.80.11 206.9.80.12
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4}\565647360313 : DhcpNameServer = 66.199.195.5 66.199.192.35
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4}\6627F6E64796562764246364 : DhcpNameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{7B3F096D-87EA-4162-AD33-CF7799D836D4}\7457563747D454 : DhcpNameServer = 192.168.254.254 192.168.254.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: ALOT Toolbar Helper: {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll
BHO-X64: ALOT Toolbar Helper - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
C:\Program Files (x86)\Microsoft Money\System\mnyviewer.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
TB-X64: ALOT Toolbar: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files (x86)\alot\bin\alot.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
mRun-x64: [CLMLServer] "c:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun-x64: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
mRun-x64: [CPMonitor] "C:\Program Files (x86)\Roxio Creator 2009 Special Edition\5.0\CPMonitor.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [MoneyStartUp10.0] "C:\Program Files (x86)\Microsoft Money\System\Activation.exe"
mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatchTray11.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Brian\AppData\Roaming\Mozilla\Firefox\Profiles\a0uurrn8.default\
FF - prefs.js: browser.startup.homepage - resource:/browserconfig.properties
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: C:\Users\Brian\AppData\Roaming\Mozilla\Firefox\Profiles\a0uurrn8.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\WINNT_x86-msvc\components\WeaveCrypto.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Brian\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Users\Brian\AppData\Roaming\Mozilla\Firefox\Profiles\a0uurrn8.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
FF - plugin: C:\Users\Brian\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Brian\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120413.001\BHDrvx64.sys [2012-4-19 1160824]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120418.001\IDSviA64.sys [2012-4-18 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502000.00D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502000.00D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 CrashPlanService;CrashPlan Backup Service;C:\Program Files\CrashPlan\CrashPlanService.exe [2011-3-16 222720]
R2 DokanCEDriver;DokanCEDriver;C:\Program Files\Pogoplug\dokance.sys [2010-11-8 65128]
R2 DokanCEMounter;DokanCEMounter;C:\Program Files\Pogoplug\dokanmnt.exe [2010-11-8 132712]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-10-12 844320]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 HsfXAudioService;HsfXAudioService;C:\Windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-8-25 13672]
R2 MotoConnect Service;MotoConnect Service;C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe [2010-8-23 91456]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\ccsvchst.exe [2012-2-7 130008]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-8-20 62720]
R2 sxuptp;SXUPTP Driver;C:\Windows\system32\DRIVERS\sxuptp.sys --> C:\Windows\system32\DRIVERS\sxuptp.sys [?]
R2 TivoBeacon2;TiVo Beacon Service;C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe [2010-8-24 1104656]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-8-14 240160]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-5 138360]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-26 135664]
S2 Roxio Upnp Server 11;Roxio Upnp Server 11;C:\Program Files (x86)\Roxio Creator 2009 Special Edition\Digital Home 11\RoxioUpnpService11.exe [2008-8-14 367088]
S2 RoxLiveShare11;LiveShare P2P Server 11;C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe [2008-8-14 309744]
S2 RoxWatch11;Roxio Hard Drive Watcher 11;C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe [2008-8-14 170480]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-2 253088]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\system32\DRIVERS\motfilt.sys --> C:\Windows\system32\DRIVERS\motfilt.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-26 135664]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\system32\DRIVERS\motccgp.sys --> C:\Windows\system32\DRIVERS\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;C:\Windows\system32\DRIVERS\motccgpfl.sys --> C:\Windows\system32\DRIVERS\motccgpfl.sys [?]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\system32\DRIVERS\Motousbnet.sys --> C:\Windows\system32\DRIVERS\Motousbnet.sys [?]
S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\system32\DRIVERS\motusbdevice.sys --> C:\Windows\system32\DRIVERS\motusbdevice.sys [?]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;C:\Program Files (x86)\Roxio Creator 2009 Special Edition\Digital Home 11\RoxioUPnPRenderer11.exe [2008-8-14 313840]
S3 RoxMediaDB11;RoxMediaDB11;C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe [2009-3-3 1122304]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-04-20 22:02:36 20480 ----a-w- C:\Windows\svchost.exe
2012-04-20 21:58:12 -------- d-----w- C:\Program Files\iPod
2012-04-20 21:58:10 -------- d-----w- C:\Program Files\iTunes
2012-04-20 21:58:10 -------- d-----w- C:\Program Files (x86)\iTunes
2012-04-20 21:54:18 -------- d-----w- C:\Program Files\Bonjour
2012-04-20 21:54:18 -------- d-----w- C:\Program Files (x86)\Bonjour
2012-04-20 05:13:04 -------- d-----w- C:\Users\Brian\AppData\Roaming\Malwarebytes
2012-04-20 05:12:23 -------- d-----w- C:\ProgramData\Malwarebytes
2012-04-20 05:12:22 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-04-20 05:12:22 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-04-18 00:01:37 8741536 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-04-13 01:02:09 476904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\RENC2E1.tmp
2012-04-12 02:09:47 525544 ----a-w- C:\Windows\System32\deployJava1.dll
2012-04-11 10:29:57 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2012-04-11 10:29:57 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-04-11 10:29:57 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-04-11 10:29:54 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2012-04-11 10:29:54 5120 ----a-w- C:\Windows\System32\wmi.dll
2012-04-11 10:29:54 220672 ----a-w- C:\Windows\System32\wintrust.dll
2012-04-11 10:29:54 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-04-08 00:54:12 -------- d-----w- C:\Program Files (x86)\Quick Stego
2012-04-02 10:32:32 418464 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
==================== Find3M ====================
.
2012-04-18 00:01:57 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-02-28 06:39:37 1188864 ----a-w- C:\Windows\System32\wininet.dll
2012-02-28 05:38:52 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-02-28 04:31:38 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2012-02-28 03:52:27 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-02-03 04:34:34 3145728 ----a-w- C:\Windows\System32\win32k.sys
2012-01-25 06:38:39 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-01-25 06:38:38 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-01-25 06:33:30 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
.
============= FINISH: 22:02:47.64 ===============
And the other "Attach file" that I'm a little confused whether or not I should include it, so feel free to ignore it if not needed...
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 1/26/2010 9:16:51 AM
System Uptime: 4/20/2012 7:58:10 PM (3 hours ago)
.
Motherboard: Gateway | | SJV50MV
Processor: Pentium® Dual-Core CPU T4300 @ 2.10GHz | U2E1 | 2100/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 54.574 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP353: 4/9/2012 1:49:27 PM - Windows Update
RP354: 4/10/2012 5:53:48 AM - Windows Update
RP355: 4/11/2012 5:29:19 AM - Windows Update
RP356: 4/11/2012 9:07:48 PM - Installed Java 6 Update 31 (64-bit)
RP357: 4/11/2012 10:02:27 PM - Windows Update
RP358: 4/12/2012 5:45:17 AM - Windows Update
RP359: 4/12/2012 8:00:10 PM - Installed Java 6 Update 31
RP360: 4/13/2012 5:28:42 AM - Windows Update
RP361: 4/14/2012 6:28:43 AM - Windows Update
RP362: 4/14/2012 8:39:32 AM - Installed NETGEAR USB Control Center
RP363: 4/15/2012 4:59:56 AM - Windows Update
RP364: 4/16/2012 3:00:17 AM - Windows Update
RP365: 4/17/2012 3:00:12 AM - Windows Update
RP366: 4/17/2012 7:01:04 PM - Windows Update
RP367: 4/18/2012 4:51:29 AM - Windows Update
RP368: 4/19/2012 3:00:21 AM - Windows Update
RP369: 4/19/2012 10:10:00 PM - Windows Update
RP370: 4/19/2012 10:23:21 PM - Installed Microsoft Fix it 50123
RP371: 4/19/2012 10:25:46 PM - Windows Update
RP372: 4/19/2012 10:26:21 PM - Windows Update
RP373: 4/19/2012 10:29:38 PM - Installed Microsoft Fix it 50202
RP374: 4/19/2012 10:35:47 PM - Windows Update
RP375: 4/20/2012 1:00:54 AM - Windows Update
RP376: 4/20/2012 3:00:16 AM - Windows Update
.
==== Installed Programs ======================
.
.
Acrobat.com
Adobe After Effects 7.0
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe ExtendScript Toolkit 1.0
Adobe Flash Player 10 ActiveX
Adobe Help Center 2.0
Adobe Photoshop Elements 6.0
Adobe Reader 9.4.6 MUI
Adobe Stock Photos 1.0
ALOT Toolbar
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
Backup Manager Basic
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Canon Utilities My Printer
Compatibility Pack for the 2007 Office system
ConvertHelper 2.2
Cucusoft DVD to iPod + iPod Video Converter Suite 8.8.8.8
CyberLink Power2Go
CyberLink PowerDVD 8
D3DX10
DING!
DirectX 9 Runtime
EMC 11 Content
Garmin City Navigator North America NT 2009
Garmin City Navigator North America NT 2011.30 Update
Garmin City Navigator North America NT 2012.10 Update
Garmin Communicator Plugin
Garmin Lifetime Updater
Garmin MapSource
Garmin POI Loader
Garmin USB Drivers
Garmin WebUpdater
Gateway Games
Gateway InfoCentre
Gateway MyBackup
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Google Earth
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 4.5.0.457
GSAK 7.7.2.56 (Final)
Handbrake 0.9.4
Identity Card
Iomega Discovery Tool Home
Java Auto Updater
Java 6 Update 23
Junk Mail filter update
Launch Manager
Logitech Harmony Remote Software 7
Malwarebytes Anti-Malware version 1.61.0.1400
McAfee Security Scan Plus
MediaMonkey 3.2
Microsoft Money 2002
Microsoft Money 2002 System Pack
Microsoft Office File Validation Add-In
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Standard Edition 2003
Microsoft Office Suite Activation Assistant
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft Works and Money 2002 Setup Launcher
MotoConnect
Mozilla Firefox 11.0 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Online Backup
Norton Security Suite
onOne Essentials 2.0
Picasa 3
Quicken 2011
QuickTime
Realtek USB 2.0 Card Reader
Remote Control USB Driver
Roxio Activation Module
Roxio Central
Roxio CinePlayer
Roxio CinePlayer Decoder Pack
Roxio Creator 2009 Special Edition
Roxio Update Manager
Roxio Video Capture USB Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Skype Toolbars
Skype™ 4.2
SmartSound Quicktracks Plugin
TiVo Desktop 2.8.2
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wmniper
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wmniper
TurboTax 2011 wrapper
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Video Capture USB
Video Web Camera
VideoLAN VLC media player 0.8.6f
Welcome Center
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Works Suite OS Pack
.
==== Event Viewer Messages From Past Week ========
.
4/20/2012 8:01:53 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The pipe has been ended.
4/20/2012 8:01:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
4/20/2012 5:08:14 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
4/20/2012 5:02:07 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BUFADPT RxFilter
4/20/2012 4:55:03 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2012 3:01:41 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2679255).
4/19/2012 10:18:29 PM, Error: Service Control Manager [7022] - The Windows Font Cache Service service hung on starting.
4/14/2012 8:39:17 AM, Error: Microsoft-Windows-DistributedCOM [10001] - Unable to start a DCOM Server: {E9513610-F218-4DDA-B954-2C7E6BA7CABB} as /. The error: "740" Happened while starting this command: C:\PROGRA~2\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe -Embedding
4/13/2012 10:12:33 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer BRIAN-HP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7B3F096D-87EA-4162-AD33-CF7799D836D4}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================
#1
Posted 20 April 2012 - 10:07 PM
#2
Posted 21 April 2012 - 01:08 AM
Hi and welcome to Malwarebytes.
Please update MBAM, run a Quick Scan, and post its log.
Next, download DDS by sUBs and save it to your Desktop.
Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.
Please update MBAM, run a Quick Scan, and post its log.
Next, download DDS by sUBs and save it to your Desktop.
Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.
#3
Posted 08 May 2012 - 09:14 PM
Are you still with us? This topic will be closed in a few days if we do not hear back from you.
#4
Posted 17 May 2012 - 12:23 PM
Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.
Other members who need assistance please start your own topic in a new thread. Thanks!
Other members who need assistance please start your own topic in a new thread. Thanks!
~Maurice Naggar
I close my threads if there is 5 days without a response.
I close my threads if there is 5 days without a response.
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