Jump to content

Malwarebytes

Lots of stuff cleaned up, but still have something

$NTUninstallKB5332$

1 reply to this topic

#1
smk

    New Member

  • Members
  • Pip
  • 23 posts
I've run all sorts of scans and the computer is up and running. However, I ran comodo cleaning essentials and it still can't remove some stuff all located at All of the items are located at c:\windows\$NTUninstallKB5332$\276063608

I have seen some posts indicating combofix has removed this, but I'm not so foolish to just run combofix.

Does anyone in the Malwarebytes community have any suggestions?

(I know it's not malwarebytes that reported this particular problem, but thought maybe the more forums I post the better chance someone might have an idea).


Thanks,
Steve

#2
AdvancedSetup

    Forum Deity

  • Administrators
  • PipPipPipPipPipPip
  • 26,889 posts
  • Gender:Male
  • Location:US
Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....
Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:
  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support
OPTION 1


As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the
Malware Removal forum so a qualified helper can help you fix any malware related problems or infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
    so that you're alerted when someone has replied to your post.
NOTE: Please do not post back to (bump) your topic within the first 48 hours.
Replying to your own posts changes the post count and helpers are looking for topics with zero replies.
If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.
OPTION 2


Alternatively, as a paying customer, you can contact the help desk here


OPTION 3


If you would like to use our Malwarebytes Premium Consumer Services partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site.


Please be patient, someone will assist you as soon as possible.


Ron Lewis
Manager, Online Support

Posted Image

Follow us: Twitter, Become a fan: Facebook





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

Follow Us