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Did you write down what the Fix-It "errors" were ?
Be aware that if we (me & you) don't figure this out (the failing windows update) & since malware can be ruled out, I will be referring to the Microsoft Answers forum.
Windows services
This will be a batch-fix .
- Press the Windows-key on keyboard.
- In the
box, type notepad and press Enter. - Highlight the contents of the following codebox, and copy and paste that text into NOTEPAD.
@Echo off sc config dcomlaunch start= auto sc config nsi start= auto sc config dhcp start= auto sc config rpcss start= auto sc config winmgmt start= auto sc config wscsvc start= delayed-auto sc config bits start= delayed-auto sc config wuauserv start= delayed-auto sc config sdrsvc start= manual sc config vss start= auto sc config eventlog start= auto sc start bits sc start wuauserv shutdown -r -t 1 del %0
- Select File -> Save AS.
- Press the Desktop button on the left side of the save dialog.
- In the
box, type in Fix.bat. - Press
. - Close Notepad.
- Right click Fix.bat on your desktop, and choose
. - Press Yes if prompted by User Account Control.
Be sure you are logged in with an administrator-rights account
Visual check on services using MSCONFIG
Check for missing or disabled Windows services, by doing the following, and post detailed results when done !!
From Start button, (or Win-key +R) and in the searcht-box type in MSCONFIG and press OK or Enter.
On Vista or Windows 7, press Windows-key on keybooard, and type in MSCONFIG
You should see the General tab. Click the General tab. It should have Normal startup selected (in the radio-box=selection)
IF it does not, then you click on Normal startup.
Click on Services tab. To get it's display of services.
Keep a written list of any changes from my list of services below. That way you and I have a reference document.
Look at the bottom line Hide all Microsoft services
IF and only IF its is checkmarked, then un-check it.
the list of servies may be shown in non-alphabetical order, so ....
Look at the heading titled "Service". Click on it as needed so the list is sorted and top of list starts with the "A" services.
You can toggle as needed to get the desired order.
IF any of below services are NOT shown, don't panic & do not stop, just write down the info for me and proceed with the others !
Then using the scroll-bar scroll down the list
Look for Background Intelligent Transfer Service. Is it shown? Is it checked? If not, click on that checkbox to checkmark.
Look for Base Filtering Agent. Is it shown? Is it checked? If not, click on that checkbox to checkmark.
Look for COM+ Event System. Is it shown? Is it checked? If not, click on that checkbox to checkmark.
Look for COM+ System Application. Is it shown? Is it checked? If not, click on that checkbox to checkmark.
Look for Cryptographic Services. Is it shown? Is it checked? If not, click on that checkbox to checkmark.
Look for Ipsec Policy Agent. Is it shown? Is it checked? If not, click on that checkbox to checkmark.
Look for Remote Procedure Call (RPC) Locator. Is it shown ? Is it checked? If not, click on that checkbox to checkmark.
Look for RPC Endpoint Mapper. Is it shown ? Is it checked? If not, click on that checkbox to checkmark.
Look for Windows Firewall. Is it shown ? Is it checked? If not, click on that checkbox to checkmark.
Look for Windows Installer. Is it shown ? Is it checked? If not, click on that checkbox to checkmark.
Look for Windows Management Instrumentation. Is it shown ? Is it checked? If not, click on that checkbox to checkmark.
Look for Windows Update. Is it shown ? Is it checked? If not, click on that checkbox to checkmark.
When done, press the Apply button, and the OK button.
You're likely to be prompted to Restart Windows, do so.
If not prompted, you do a Logoff and Restart of Windows.
Then report back here with details.
If any of the services are not shown, just let me know which.
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