6 replies to this topic

[miinike]

hello there. i am new to the forum. i am getting a message to save after a scan. after the "No malicious objects detected" flag, i click ok and there is a message that asks me to either "save" "don't save",, is that part of the process? it wasn't there before. i've been a user of this program for at least 2yrs and haven't seen this before.. i find it odd. can someone tell me if this is ok?

miig.

[DarkSnakeKobra]

Make sure the following check box under General Settings (Settings tab) is checked.

Edit: Note that the setting is for both the free and pro version.

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[miinike]

thank you very much.

[miinike]

should i also leave the "terminate internet explorer during threat removal" Unchecked?

miig.

[miinike]

i deleted the quarentine item that was in there, is it ok to do that?

[DarkSnakeKobra]

You're welcome.

That's all up to you. I'm not really sure what the difference so a more knowledgeable person will have to respond to that.

Yes that's fine.

[AdvancedSetup]

There are some threats where it should be terminated to allow removal of the threat.

For quarantine removal it's probably best to leave them there for a least a few days so that you're sure that it's not a false positive and give yourself time to restore the file if needed.


Thanks