4 replies to this topic

[grog1961]

The following keeps coming up from Malwarebytes (see attached pic).
Can someone tell me what this means????
Never saw this until tonight.

[daledoc1]

Hi, Grog1961:

Sorry, but there's no attachment.

Please describe the issue you're experiencing and try again to attach what I presume is a screen shot.

That way, someone will be better able to assist you.

Thanks,

daledoc1

[grog1961]

Thanks for the reply!!!!
I tried to attach a jpg of the problem but it didn't work!
Anyway, I had to restore my new 2 month old computer to factory settings today so hopefully what ever that was is gone now.
THANKS AGAIN!!!!

[Maurice Naggar]

<kibbitz>
Save and close any work documents, close any apps that you started.
Start your MBAM MalwareBytes' Anti-Malware.
Click the Settings Tab and then the General Settings sub-tab. Make sure all option lines have a checkmark.
Then click the Scanner settings sub-tab in second row of tabs. Make sure all option lines have a checkmark.

Next, Click the Update tab. Press the "Check for Updates" button.

If prompted for a Restart, do that.

When done, click the Scanner tab.
Do a Quick Scan.

When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

[grog1961]

Thanks for the reply, but liked I stated already, restoring my computer back to the factory settings corrected this problem.