2 replies to this topic

[as_duke]

Malwarebytes' Anti-Malware 1.31
Database version: 1474
Windows 5.1.2600 Service Pack 2

12/08/2008 09:06:47
mbam-log-2008-12-08 (09-06-47).txt

Scan type: Quick Scan
Objects scanned: 74692
Time elapsed: 5 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\asferro.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{5e21f755-9e8c-402c-ab04-782875b61c8b} (Trojan.Agent) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5e21f755-9e8c-402c-ab04-782875b61c8b} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5e21f755-9e8c-402c-ab04-782875b61c8b} (Trojan.Agent) -> Delete on reboot.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\Homepage (Hijack.Homepage) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\asferro.dll (Trojan.Agent) -> Delete on reboot.


ESET Scanner results:

A variant of win32/rootkit/prodnuha trojan (unable to clean - error while deleting - file is locked)
c:\windows\system32\asferro.dll


A variant of win32/rootkit/prodnuha trojan (unable to clean - deleted)
c:\system volume information\_restore


A variant of win32/rootkit/prodnuha trojan (unable to clean - deleted)
c:\system volume information\_restore




Hijack this logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:12:52, on 12/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\Alert\ALERT.EXE
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\CA\SharedComponents\BrightStor\CADS\casdscsvc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\SYSTEM32\DNTUS26.EXE
C:\Program Files\CA\BrightStor ARCserve Backup\casmrtbk.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NALNTSRV.EXE
C:\WINDOWS\System32\tsamain.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\wm.exe
C:\NOVELL\ZENRC\WUOLService.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\Program Files\CA\BrightStor ARCserve Backup\asalert.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\WINDOWS\System32\dpmw32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nassau/wps/portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nassau/wps/portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nassau/wps/portal
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://business.dellnet.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5E21F755-9E8C-402C-AB04-782875B61C8B} - C:\WINDOWS\system32\asferro.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_9 -reboot 1
O4 - HKCU\..\Run: [OM2_Monitor] "C:\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://nassau/wps/portal
O15 - Trusted Zone: ncintsapp01.nassaucountyny.gov
O15 - Trusted Zone: ncintsclk01.nassaucountyny.gov
O15 - Trusted Zone: ncintsrpt01.nassaucountyny.gov
O15 - Trusted Zone: ncintssch01.nassaucountyny.gov
O15 - Trusted Zone: ncintsweb01.nassaucountyny.gov
O15 - Trusted Zone: ncintsapp01.nassaucountyny.gov (HKLM)
O15 - Trusted Zone: ncintsclk01.nassaucountyny.gov (HKLM)
O15 - Trusted Zone: ncintsrpt01.nassaucountyny.gov (HKLM)
O15 - Trusted Zone: ncintssch01.nassaucountyny.gov (HKLM)
O15 - Trusted Zone: ncintsweb01.nassaucountyny.gov (HKLM)
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecu...s/as2stubie.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nassaucountyny.gov
O17 - HKLM\Software\..\Telephony: DomainName = nassaucountyny.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{A6D61A27-2234-45DC-8B25-265C83BD1F7B}: Domain = nassaucountyny.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{A6D61A27-2234-45DC-8B25-265C83BD1F7B}: NameServer = 10.9.123.20,10.9.123.22
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nassaucountyny.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nassaucountyny.gov
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Alert Notification Server - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\Alert\ALERT.EXE
O23 - Service: AppnNode - Unknown owner - C:\WINDOWS\System32\drivers\appnnode.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: CA BrightStor Discovery Service (CASDiscoverySvc) - Computer Associates - C:\Program Files\CA\SharedComponents\BrightStor\CADS\casdscsvc.exe
O23 - Service: CA BrightStor Message Engine (CASMsgEngine) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
O23 - Service: CA Remote Procedure Call Server (CATIRPC) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DameWare NT Utilities 2.6 (DNTUS26) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DNTUS26.EXE
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINDOWS\System32\NALNTSRV.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe
O23 - Service: Novell Target Service Agent (NTTSA) - Unknown owner - C:\WINDOWS\System32\tsamain.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrcBoot - Unknown owner - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINDOWS\System32\wm.exe
O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

--
End of file - 11844 bytes



Thanks for any help! Sheila

[Katana]

Quote

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

• Please Read All Instructions Carefully
  
• If you don't understand something, stop and ask! Don't keep going on.
  
• Please do not run any other tools or scans whilst I am helping you
  
• Please continue to respond until I give you the "All Clear"
  (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

----------------------------------------------------------------------------------------

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

If you still require help please do the following


Download and Run RSIT

• Please download Random's System Information Tool by random/random from here and save it to your desktop.
  
• Double click on RSIT.exe to run RSIT.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open:
  
  • log.txt will be opened maximized.
    
  • info.txt will be opened minimized.
• Please post the contents of both log.txt and info.txt.

[AdvancedSetup]

No response so I'll close this post now