Hello Gringo_pr,
Thank you for helping me with my request.
I have followed your instructions carefully.
If anything is still amiss please let me know and I will re-do it.
1) Dump of Checkup.txt
Results of screen317's Security Check version 0.99.42
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Norton Security Suite
WMI entry may not exist for antivirus; attempting automatic update.
AVG2012 successfully updated!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.61.0.1400
PC Cleaners
Java 6 Update 26
Java 6 Update 3
Java 6 Update 5
Java version out of Date!
Adobe Flash Player 10
Flash Player out of Date!
Adobe Flash Player 10.0.32.18
Flash Player out of Date!
Adobe Reader 9
Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
Empowering Technology eSettings Service capuserv.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````
============================================================================
2) Log from Combofix
ComboFix 12-07-02.01 - Neetu 07/04/2012 2:29.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.671 [GMT -4:00]
Running from: c:\users\Neetu\Desktop\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Neetu\AppData\Local\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\@
c:\users\Neetu\AppData\Local\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\n
c:\users\Neetu\AppData\Roaming\8434.677
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\@
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\L\00000004.@
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\L\1afb2d56
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\L\201d3dde
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\L\55490ac4
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\n
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\U\00000004.@
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\U\00000008.@
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\U\000000cb.@
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\U\80000000.@
c:\windows\Installer\{f12373c9-bcd6-82bd-69d3-af7ed0d4ff3b}\U\80000032.@
c:\windows\system32\Nagasoft
c:\windows\system32\Nagasoft\32.ICO
c:\windows\system32\Nagasoft\Codecs\asyncflt.ax
c:\windows\system32\Nagasoft\Codecs\atrc.dll
c:\windows\system32\Nagasoft\Codecs\cook.dll
c:\windows\system32\Nagasoft\Codecs\drvc.dll
c:\windows\system32\Nagasoft\Codecs\raac.dll
c:\windows\system32\Nagasoft\Codecs\RealMediaSplitter.ax
c:\windows\system32\Nagasoft\Codecs\WMFDemux.dll
c:\windows\system32\Nagasoft\FFVJPlayer.exe
c:\windows\system32\Nagasoft\GifShower.dll
c:\windows\system32\Nagasoft\Uninstall.exe
c:\windows\system32\Nagasoft\vjocx.dll
c:\windows\system32\Nagasoft\vjocx.exe
.
c:\windows\system32\Services.exe . . . is infected!!
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_vvdsvc
-------\Service_vvdsvc
.
.
((((((((((((((((((((((((( Files Created from 2012-06-04 to 2012-07-04 )))))))))))))))))))))))))))))))
.
.
2012-07-04 07:00 . 2012-07-04 07:01 -------- d-----w- C:\6788cb2bf9deb48900de59dea34775ee
2012-07-04 06:58 . 2012-07-04 06:58 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-07-03 21:39 . 2012-07-03 21:39 19736 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2012-07-03 17:30 . 2012-07-03 17:31 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-07-03 17:30 . 2012-07-03 17:30 -------- d-----w- c:\users\Neetu\AppData\Roaming\Malwarebytes
2012-07-03 17:29 . 2012-07-03 17:29 -------- d-----w- c:\programdata\Malwarebytes
2012-07-03 17:29 . 2012-07-03 17:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-07-03 17:29 . 2012-04-04 19:56 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-07-01 22:26 . 2012-07-01 22:26 -------- d-----w- c:\users\Neetu\AppData\Roaming\AVG2012
2012-07-01 22:25 . 2012-07-01 22:25 -------- d-----w- c:\users\Neetu\AppData\Local\AVG Secure Search
2012-07-01 22:25 . 2012-07-01 22:25 -------- d-----w- c:\programdata\AVG Secure Search
2012-07-01 22:24 . 2012-07-01 22:25 -------- d-----w- c:\program files\Common Files\AVG Secure Search
2012-07-01 22:24 . 2012-07-01 22:25 -------- d-----w- c:\program files\AVG Secure Search
2012-07-01 22:24 . 2012-07-01 22:24 -------- d--h--w- c:\programdata\Common Files
2012-07-01 22:23 . 2012-07-03 22:59 -------- d-----w- c:\windows\system32\drivers\AVG
2012-07-01 22:23 . 2012-07-01 22:27 -------- d-----w- c:\programdata\AVG2012
2012-07-01 22:23 . 2012-07-01 22:23 -------- d-----w- C:\$AVG
2012-07-01 22:22 . 2012-07-01 22:22 -------- d-----w- c:\program files\AVG
2012-07-01 22:18 . 2012-07-03 22:59 -------- d-----w- c:\programdata\MFAData
2012-07-01 22:17 . 2012-06-15 20:39 169744 ----a-w- c:\windows\system32\ztvunrar36.dll
2012-07-01 22:17 . 2012-06-15 20:35 185616 ----a-w- c:\windows\system32\ztvunrar39.dll
2012-07-01 22:17 . 2012-06-15 20:33 605968 ----a-w- c:\windows\system32\ztv7z.dll
2012-07-01 22:17 . 2005-08-26 05:50 77312 ----a-w- c:\windows\system32\ztvunace26.dll
2012-07-01 22:17 . 2012-06-15 20:33 77072 ----a-w- c:\windows\system32\ztvcabinet.dll
2012-07-01 22:17 . 2003-02-03 00:06 153088 ----a-w- c:\windows\system32\unrar3.dll
2012-07-01 22:17 . 2002-03-06 05:00 75264 ----a-w- c:\windows\system32\unacev2.dll
2012-07-01 22:16 . 2012-07-01 22:17 -------- d-----w- c:\users\Neetu\AppData\Roaming\Simply Super Software
2012-07-01 22:16 . 2012-07-01 22:16 -------- d-----w- c:\programdata\Simply Super Software
2012-07-01 22:16 . 2012-07-01 22:16 -------- d-----w- c:\programdata\blekko toolbars
2012-07-01 22:16 . 2012-07-01 22:16 -------- d-----w- c:\program files\blekkotb_031
2012-07-01 22:16 . 2012-07-01 22:16 -------- d-----w- c:\users\Neetu\AppData\Local\blekkotb_031
2012-07-01 22:15 . 2012-07-01 22:16 -------- d-----w- c:\programdata\Anti-phishing Domain Advisor
2012-07-01 21:52 . 2012-07-01 21:52 -------- d-----w- c:\users\Neetu\AppData\Roaming\PC Cleaners
2012-07-01 21:52 . 2012-07-01 21:52 -------- d-----w- c:\users\Neetu\AppData\Roaming\PCPro
2012-07-01 21:52 . 2012-07-01 21:51 4447544 ----a-w- c:\windows\uninst.exe
2012-07-01 21:52 . 2012-07-01 21:52 -------- d-----w- c:\programdata\PC1Data
2012-07-01 21:30 . 2012-07-01 21:51 -------- d-----w- c:\users\Neetu\AppData\Local\NPE
2012-07-01 17:33 . 2012-07-01 17:33 -------- d-----w- c:\program files\The Weather Channel
2012-06-28 23:04 . 2012-06-28 23:04 -------- d-sh--w- c:\windows\system32\%APPDATA%
2012-06-28 04:49 . 2012-06-28 04:49 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-06-23 08:41 . 2012-06-02 22:19 53784 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-23 08:41 . 2012-06-02 22:19 45080 ----a-w- c:\windows\system32\wups2.dll
2012-06-23 08:41 . 2012-06-02 22:12 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-23 08:41 . 2012-06-02 22:19 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-23 08:40 . 2012-06-02 22:19 35864 ----a-w- c:\windows\system32\wups.dll
2012-06-23 08:40 . 2012-06-02 22:19 577048 ----a-w- c:\windows\system32\wuapi.dll
2012-06-23 08:40 . 2012-06-02 22:12 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-23 08:39 . 2012-06-02 19:19 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-23 08:39 . 2012-06-02 19:12 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-06-14 12:37 . 2012-05-17 22:24 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-06-14 12:37 . 2012-05-17 23:21 140920 ----a-w- c:\program files\Internet Explorer\sqmapi.dll
2012-06-14 12:37 . 2012-05-17 22:31 194560 ----a-w- c:\program files\Internet Explorer\ieproxy.dll
2012-06-13 08:10 . 2012-04-23 16:00 984064 ----a-w- c:\windows\system32\crypt32.dll
2012-06-13 08:10 . 2012-04-23 16:00 98304 ----a-w- c:\windows\system32\cryptnet.dll
2012-06-13 08:10 . 2012-04-23 16:00 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2012-06-13 08:09 . 2012-05-01 14:03 180736 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-06-13 08:09 . 2012-05-15 19:51 2045440 ----a-w- c:\windows\system32\win32k.sys
2012-06-08 16:12 . 2012-07-04 06:02 -------- d-----w- c:\users\Neetu\AppData\Roaming\Skype
2012-06-08 16:12 . 2012-06-08 16:12 -------- d-----w- c:\program files\Common Files\Skype
2012-06-08 16:12 . 2012-06-08 16:12 -------- d-----r- c:\program files\Skype
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-06-28 04:49 . 2012-01-12 03:47 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-19 08:50 . 2012-04-19 08:50 24896 ----a-w- c:\windows\system32\drivers\avgidshx.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8769adce-dba5-48e9-afb5-67b12cdf2e61}]
2012-05-18 19:44 85288 ----a-w- c:\program files\blekkotb_031\blekkotb_019X.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-07-01 22:24 2074208 ----a-w- c:\program files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{8769adce-dba5-48e9-afb5-67b12cdf2e61}"= "c:\program files\blekkotb_031\blekkotb_019X.dll" [2012-05-18 85288]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll" [2012-07-01 2074208]
.
[HKEY_CLASSES_ROOT\clsid\{8769adce-dba5-48e9-afb5-67b12cdf2e61}]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"Acer Tour Reminder"="c:\acer\AcerTour\Reminder.exe" [2007-05-22 151552]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]
"VeohPlugin"="c:\program files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe" [2010-07-06 2634048]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-06-05 17344176]
"DW7"="c:\program files\The Weather Channel\The Weather Channel App\TWCApp.exe" [2012-07-01 10555904]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-29 4472832]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"PLFSet"="c:\windows\PLFSet.dll" [2007-04-24 45056]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-12 178712]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-02-07 54832]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-04-25 457216]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-06-15 850704]
"Acer Assist Launcher"="c:\program files\Acer Assist\launcher.exe" [2007-02-02 1261568]
"Acer Product Registration"="c:\program files\Acer Registration\ACE1.exe" [2007-02-02 3383296]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-02 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-02 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-02 133656]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-06 155648]
"Skytel"="Skytel.exe" [2007-05-29 1826816]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2006-11-21 35328]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-07 1848648]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-12-12 722256]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-09-16 1164584]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"Anti-phishing Domain Advisor"="c:\programdata\Anti-phishing Domain Advisor\visicom_antiphishing.exe" [2012-05-03 217256]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-04-05 2587008]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-07-01 1107552]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]
.
c:\users\Neetu\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - c:\program files\OpenOffice.org 2.3\program\quickstart.exe [2007-8-17 393216]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Device Detector 2.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2009-6-27 106496]
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2007-8-26 535336]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-9-19 282624]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
vvdsvc REG_MULTI_SZ vvdsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-07-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1121395090-2152420972-532832032-1000Core.job
- c:\users\Neetu\AppData\Local\Google\Update\GoogleUpdate.exe [2009-05-25 16:01]
.
2012-07-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1121395090-2152420972-532832032-1000UA.job
- c:\users\Neetu\AppData\Local\Google\Update\GoogleUpdate.exe [2009-05-25 16:01]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = about:blank
mStart Page = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
LSP: mswsock.dll
TCP: DhcpNameServer = 192.168.0.1
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
HKCU-Run-DW6 - c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe
HKLM-Run-Acer Tour - (no file)
HKLM-Run-eRecoveryService - (no file)
HKLM-Run-PC Cleaners - c:\program files\PC Cleaners\PCCleaners.exe
AddRemove-The Weather Channel Desktop 6 - c:\program files\The Weather Channel FW\Desktop\TheWeatherChannelCustomUninstall.exe
AddRemove-VJOcx2.0 - c:\windows\system32\Nagasoft\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
http://www.gmer.net
Rootkit scan 2012-07-04 03:07
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{95808DC4-FA4A-4c74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(5076)
c:\program files\Microsoft Office\Office12\GrooveMisc.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG2012\avgrsx.exe
c:\program files\AVG\AVG2012\avgcsrvx.exe
c:\windows\system32\agrsmsvc.exe
c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\AVG\AVG2012\avgwdsvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\acer\Empowering Technology\eDataSecurity\eDSService.exe
c:\acer\Empowering Technology\eLock\Service\eLockServ.exe
c:\acer\Empowering Technology\eNet\eNet Service.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\AVG\AVG2012\avgnsx.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\AVG\AVG2012\avgemcx.exe
c:\acer\Mobility Center\MobilityService.exe
c:\program files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\acer\Empowering Technology\ePower\ePowerSvc.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\acer\Empowering Technology\eRecovery\eRecoveryService.exe
c:\acer\Empowering Technology\eSettings\Service\capuserv.exe
c:\program files\Spybot - Search & Destroy\SDWinSec.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
c:\windows\system32\DllHost.exe
c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe
.
**************************************************************************
.
Completion time: 2012-07-04 03:14:39 - machine was rebooted
ComboFix-quarantined-files.txt 2012-07-04 07:14
.
Pre-Run: 12,636,794,880 bytes free
Post-Run: 12,372,754,432 bytes free
.
- - End Of File - - 4827DEDBE3A758232EC3D25C76C44195
===================================================================
3) Issues Encountered:
a) Combofix took three attempts to run
b) First time it seemed to execute but gave very quick 2-3 pop us (that were gone before I could read) and then nothing happened.
c) I rebooted and tried a second time. This time the command prompt window showed me that combofix was executing but halfway through it I saw it freeze.
I was not running any other applications or processes. Both anti virus were disabled (AVG and Norton).
I did however get a pop up message saying "Running Combofix in Compatibility mode may damage the machine!"
d) I rebooted and tried a third time. Third time was a charm,
It ran through and then said trying to create a restore point and started completing various stages. Like some 38-40 stages or so.
Then it said "System file infected" and showed this location "C:\Windows\System 32\System.exe"
After some time time it popped up a message saying something like - normal cleanup failed - trying other methods and deeper scan.
After some more time it generated the log.
This entire process in item c described here took over 45 minutes.
===================================================================
4) How is the computer doing:
I tried to open Norton Anti-Virus to enable it but got the message
"Illegal operation attempted on a registery key that has been marked for deletion."
So as per your instructions I re-started the computer and this time Norton and AVG launched without any problem.
But as soon as the computer reboot I did get a couple of messages from Norton
a) One for Trojan.gen.2
b) Other as under:
Severity: High
Activity: )Trojan.Zeroaccess.B) detected by Auto-Protect
Status: Manual Removal Required
Otherwise the computer seems to be running ok.
Performance is much improved (not much lag seen).
So far no malicious websites have been opened.
Other than the two instances where I was flagged about the trojans above there have been no other
pop ups from my anti virus indicating viruses.
Earlier (before I ran your instructions) I was getting hit with like 1-2 pop us a minute from my anti virus
about the trojans.
Thank you for the very detailed and clear instructions.
I am not using the computer yet other than to provide you what you have asked for.
What would you like me to do next.
Thanks again!