4 replies to this topic

[shoupdawg]

I unfortunately picked up the System Scan virus. I was able to successfully download unhide.exe and run it and it showed my desktop and a few other things but after that, I'm stuck. I was also able to download tdsskiller on my desktop, but I am unable to launch the .exe. I am unable to launch many applications such as internet explorer, malware, avast, etc. The way I'm able to get online is by clicking on my Sony VAIO Care icon which has a link to a software download that launches IE.

I've tried all the steps here listed under FAQ - Malwarebytes' Anti-Malware won't run or failed to resolve my issues.

None worked. There are few that allow me to launch mbam.exe but once I click yes to allow it to make changes to my computer, it just disappears and nothing happens.

At the bottom of that FAQ, I attempted to follow the steps listed under I'm infected - What do I do now?

Unfortunately no dice as it appears I can't download anything due to this virus.

Interestingly enough, after running through all the steps on the FAQ, I happened to notice 2 desktop.ini Notepad files on my desktop that I don't believe were there before I went through the steps on the FAQ.

First file has this in the body:


[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21799
[LocalizedFileNames]
Microsoft Office - 60 Day Trial.lnk=@C:\PROGRA~2\MICROS~3\mui\oaa.dll,-103
Norton Internet Security.lnk=@C:\PROGRA~2\NORTON~2\Branding\muis.dll,-102

Second file has this in the body:


[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769
IconResource=%SystemRoot%\system32\imageres.dll,-183

Don't know what these are, but I'm presuming they came from one of the files I tried to download when following the FAQ. Again, with those files when I tried to download and run the .exe, it would just disappear and nothing showed up on my desktop.

Any help would be greatly appreciated. I can also take screenshots.

[shoupdawg]

Don't know how to edit the post...so I'll add here that I also can't launch Microsoft's office suite.

[shoupdawg]

Update...I was able to download malwarebytes onto a jump drive, but even with running it as administrator, I am unable to get malwarebytes to launch either in standard or safe mode or safe mode with networking.

[LDTate]

Please do the following to see if it resolves the issue: Post back and let us know please

Go to C:\Program Files\Malwarebytes' Anti-Malware\Chameleon
Double Click Chameleon to open the file.

Try clicking Test until one of them works.
MBAM will open and run a quick scan.

[LDTate]

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