2 replies to this topic

[vroycroft]

In safemode I downloaded and ran rkill, and Malwarebytes which found two infected files.
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer and HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch.

It removed them both last night, and again this morning.

I ran dds and have attached my dds and attach files.

Attached Files

•  attach 061912.txt   17.48K   4 downloads
•  dds 061912.txt   12.9K   3 downloads

[Maniac]

Hello vroycroft! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Your system is infected. Please use Normal mode for the following actions:


Step 1

Please uninstall the following application:

GamesBar 2.0.1.82


Step 2

• Launch Malwarebytes' Anti-Malware
  
• Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.


In your next reply, post the following log files:

• Malwarebytes' Anti-Malware log
  
• a new fresh DDS log file

[Maurice Naggar]

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