Please run the following scanner and send back the logs.
Download
DDS from one of the locations below and save to your Desktop
dds.scr
dds.com
Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click
dds.scr or
dds.com to run the tool, on
Vista or Win 7 right click and select
Run as administrator
Click the
Run button if prompted with an
Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
When done, DDS will open two (2) logs:
- Save both reports to your desktop
- Please include the following logs in your next reply: DDS.txt and Attach.txt
You can ignore the note about zipping the Attach.txt file in most cases.