1 reply to this topic

[Hogman49]

Hello. I'm new to this program and site, please forgive any posting error on my part. This morning a fake UPS shipping email attachment was opened on my computer (Dell Inspiron, Windows Vista) The attachment was opened, and closed immediately. My Norton Av did not detect any problems after a full scan, but I was still not sure and was advised of Malwarebytes. I downloaded the program and I'm on day one of the trial. After running a full scan, the only thing detected was an adware from an old casino site. It was removed. Upon checking the protection log, I see a DETECTION, Quarantine of Trojan.ExeShell.Gen. then the very next entry says "Quarantine failed: SDKQuarantine failed with error code 2. Following that, there are six consecutive entries that read "DETECTION C:\ Users\" then the rest of the address, ending with " \Local 7za.exe Trojan.ExeShell.Gen DENY" I can post the log if I need to (not sure how). Does this mean it can't be removed? Please let me know what to do next. Repeated scans by Malwarebytes and Norton show nothing wrong. Please help.
Regards,
John

[AdvancedSetup]

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