48 replies to this topic

[John A]

craigb, on 09 April 2012 - 03:55 AM, said:

Not just the telephone wires but also they " Vodafone" use Telstra mobile towers so i believe everything would have to go through the Telstra servers first and then redirected to the associated company servers.

Could be. I don't know enough about how that all works. I will see what happens with my support request to Bigpond which they raised to "level 2" - their 48 hour resolution deadline is today sometime,

[Insomniac]

All fixed on my end,

[John A]

I still get the problem

[John A]

Well it is now fixed here as well. It was clearly an issue with Telstra/Bigpond.

In IE9/10, it is necessary to do one of the following to clear the cached blank page:
- Restart IE.
- Refresh while holding shift key

[Kapiti]

working fine on both FF and IE. Would be interesting to know what caused the problem and how was it fixed.

[John A]

Kapiti, on 10 April 2012 - 01:15 AM, said:

... Would be interesting to know what caused the problem and how was it fixed.

Me too. I doubt that we will ever find out from Telstra/Bigpond. Can anyone from Malwarebytes offer an explanation?

[noknojon]

Hi -
On Netspace ISP here (now part of iiNET{BOB}) and there has never been a problem with my updates or daily visits here
No problems on any other sites lately also -

[John A]

Hi noknojon

This issue seems to be resolved now.

The issue didn't affect malwarebytes updates, access to forum, etc; only access to the specific URL www.malwarebytes.org. Other pages on the web site displayed OK. If you have been able to access that URL successfully, then most likely Telstra servers are not involved with your ISP, but we have yet to establish what caused it to happen, so it will probably be an ongoing puzzle.

[Firefox]

Glad its back up and working normal for you guys, more than likely it was a DNS issue at Telstra/Bigpond and once you guys reported it, they fixed it either by finding the error or hard coding it in their DNS servers.