Please don't attach the scan results, use Copy/Paste
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DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
You might want to print these instructions out.
Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under
Main choose:
Select All
Click the
Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click
Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download DDS by sUBs from one of the following links and save it to your desktop.
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click DDS icon to run the tool (may take up to 3 minutes to run)
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
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- Post the contents of the DDS.txt in your next reply
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