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Another Trojan.Dropper.BCMiner Infection. Please help..

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#1
Etoh

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I appear to also have been infected with the trojan.dropper.bcminer bug. It appears I'm not alone in this. I have attempted to resolve the issue myself but with my limited skills and PC know-how I've been left scratching my head and yelling at my screen. I already had MBAM installed when this all began. A scan finds the bug, reports that it's been removed but is always back and redetected by MBAM upon the next scan. Some help would be greatly appreciated. I've included the results from the dds.scr scan per forum guidelines.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_33
Run by Michael at 19:24:01 on 2012-06-26
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4094.2324 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Windows\SysWOW64\atashost.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\ccSvcHst.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\MsgTranAgt64.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files (x86)\Kodak\KODAK Share Button App\Listener.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\Atouch64.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\WDC.exe
C:\Windows\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
C:\Program Files (x86)\QuickTime\QTTask.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\conime.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\IPS\IPSBHO.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - C:\Program Files (x86)\comcasttb\comcastdx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - C:\Program Files (x86)\comcasttb\comcastdx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\coIEPlg.dll
TB: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File
uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
uRun: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
uRun: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
uRun: [ICQ] "C:\Program Files (x86)\ICQ7.7\ICQ.exe" silent loginmode=4
uRun: [KGShareApp] C:\Program Files (x86)\Kodak\KODAK Share Button App\KGShare_App.exe
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [Google Update] "C:\Users\Michael\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [Microsoft Pinyin IME Migration] C:\PROGRA~2\COMMON~1\MICROS~1\IME12\IMESC\IMSCMIG.EXE /INSTALL
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [P2Go_Menu] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {77F665FD-3F60-4B0A-AE14-EC124B7A7FCE} - C:\Program Files (x86)\ICQ7.7\ICQ.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
LSP: C:\Windows\system32\wpclsp.dll
LSP: mswsock.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{2FF846B9-86C7-457F-B54C-90618D1525BD} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{733659CB-8C1B-4A3A-BC5D-2C6AD1FBFFB5} : DhcpNameServer = 192.168.1.1
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Comcast Toolbar: {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files (x86)\comcasttb\comcastdx.dll
BHO-X64: Comcast Toolbar - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Comcast Toolbar: {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files (x86)\comcasttb\comcastdx.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\coIEPlg.dll
TB-X64: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File
mRun-x64: [Microsoft Pinyin IME Migration] C:\PROGRA~2\COMMON~1\MICROS~1\IME12\IMESC\IMSCMIG.EXE /INSTALL
mRun-x64: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun-x64: [P2Go_Menu] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
mRun-x64: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun-x64: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce-x64: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
IE-X64: {77F665FD-3F60-4B0A-AE14-EC124B7A7FCE} - C:\Program Files (x86)\ICQ7.7\ICQ.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\tnko2vz9.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Users\Michael\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502010.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502010.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110723.001\BHDrvx64.sys [2011-7-23 1151096]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\system32\DRIVERS\dtsoftbus01.sys --> C:\Windows\system32\DRIVERS\dtsoftbus01.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110805.030\IDSviA64.sys [2011-8-5 488056]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502010.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0502010.003\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0502010.003\SYMTDIV.SYS [?]
R2 AntiSpywareService;Comcast AntiSpyware;C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-6-17 616408]
R2 ASMMAP64;ASMMAP64;C:\Program Files\ATKGFNEX\ASMMAP64.sys [2008-9-7 14904]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-1-19 20376]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2010-7-21 654408]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.1.3\ccsvchst.exe [2012-4-23 130008]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2010-9-16 80896]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-10-16 369256]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-4 136824]
R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-18 257696]
S3 HTCAND64;HTC Device Driver;C:\Windows\system32\Drivers\ANDROIDUSB.sys --> C:\Windows\system32\Drivers\ANDROIDUSB.sys [?]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\system32\DRIVERS\htcnprot.sys --> C:\Windows\system32\DRIVERS\htcnprot.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-6-25 113120]
S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 UsbFltr;WayTech USB Filter Driver;C:\Windows\system32\Drivers\UsbFltr.sys --> C:\Windows\system32\Drivers\UsbFltr.sys [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2011-8-5 306400]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-20 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-06-26 23:21:12 476936 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2012-06-25 19:53:08 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-25 19:52:42 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-25 19:52:42 88576 ----a-w- C:\Windows\SysWow64\wudriver.dll
2012-06-25 19:52:28 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-25 19:52:28 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe
2012-06-25 19:52:28 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-25 19:52:28 171904 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2012-06-25 18:19:51 -------- d-----w- C:\Users\Michael\AppData\Local\Google
2012-06-25 00:49:04 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
2012-06-15 06:58:39 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2E58C161-2582-4F90-9B37-D347CF966E35}\mpengine.dll
2012-06-13 21:43:18 209920 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-06-13 21:43:13 2767360 ----a-w- C:\Windows\System32\win32k.sys
2012-06-13 21:42:58 1267200 ----a-w- C:\Windows\System32\crypt32.dll
2012-06-13 21:42:57 984064 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-06-13 21:42:57 98304 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-06-13 21:42:57 174592 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-06-13 21:42:57 133120 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-06-13 21:42:57 132096 ----a-w- C:\Windows\System32\cryptnet.dll
2012-06-12 23:54:15 15128 ----a-w- C:\Users\Michael\AppData\Roaming\Microsoft\IdentityCRL\production\ppcrlconfig.dll
2012-06-12 23:49:59 -------- d-----w- C:\Windows\System32\drivers\UMDF\ja-JP
2012-06-12 23:49:57 -------- d-----w- C:\Windows\System32\drivers\UMDF\pt-PT
2012-06-12 23:49:57 -------- d-----w- C:\Windows\System32\drivers\UMDF\pt-BR
2012-06-12 23:49:55 -------- d-----w- C:\Windows\System32\drivers\UMDF\nl-NL
2012-06-12 23:49:54 -------- d-----w- C:\Windows\System32\drivers\UMDF\it-IT
2012-06-12 23:49:50 -------- d-----w- C:\Windows\System32\drivers\UMDF\de-DE
2012-06-12 23:49:45 -------- d-----w- C:\Windows\System32\drivers\UMDF\fr-FR
2012-06-12 23:49:41 -------- d-----w- C:\Windows\System32\drivers\UMDF\es-ES
2012-06-04 12:53:37 -------- d-----w- C:\Program Files (x86)\Common Files\Kodak
2012-06-04 12:48:44 -------- d-----w- C:\ProgramData\{FD7CAB3E-E895-4E98-9D68-A307CC601204}
.
==================== Find3M ====================
.
2012-06-26 23:49:35 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2012-06-26 23:21:01 472840 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-05-05 19:42:36 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-05 19:42:35 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-05 19:42:29 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-04-04 20:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-04-03 08:22:15 4699520 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-30 12:45:03 1423744 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 19:24:51.20 ===============









.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 9/7/2008 6:44:29 AM
System Uptime: 6/26/2012 6:48:13 PM (1 hours ago)
.
Motherboard: ASUSTeK Computer Inc. | | N80Vm
Processor: Intel® Core™2 Duo CPU P8400 @ 2.26GHz | Socket 478 | 2268/267mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 27.674 GiB free.
D: is FIXED (NTFS) - 139 GiB total, 97.748 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0002
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0002
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0013
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #5
PNP Device ID: ROOT\*6TO4MP\0013
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0002
Manufacturer: Microsoft
Name: isatap.{733659CB-8C1B-4A3A-BC5D-2C6AD1FBFFB5}
PNP Device ID: ROOT\*ISATAP\0002
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Intel® WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\FF84EABC00
Manufacturer: Intel Corporation
Name: Intel® WiFi Link 5100 AGN
PNP Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\FF84EABC00
Service: NETw5v64
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_16D51043&REV_02\684CE00000
Manufacturer: Realtek
Name: Realtek PCIe GBE Family Controller
PNP Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_16D51043&REV_02\684CE00000
Service: RTL8169
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
µTorrent
2007 Microsoft Office system
7-Zip 4.65
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Reader 8.3.1
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
ASUS InstantFun
ASUS LifeFrame3
ASUS Live Update
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
CA Pest Patrol Realtime Protection
Cisco Network Magic
Comcast Desktop Software (v1.2.0.9)
Comcast Toolbar 3.0
CyberLink Power2Go
DAEMON Tools Pro
GameTap Player
Google Chrome
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
ICQ7.7
ITECIR
Java Auto Updater
Java™ 6 Update 33
Java™ 6 Update 7
K-Lite Codec Pack 6.9.0 (Basic)
KODAK Share Button App
LightScribe System Software 1.14.17.1
LimeWire 5.5.14
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (Chinese (Simplified)) 2007
Microsoft Office Access MUI (Chinese (Traditional)) 2007
Microsoft Office Access MUI (English) 2007
Microsoft Office Access MUI (French) 2007
Microsoft Office Access MUI (Spanish) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Click-to-Run 2010
Microsoft Office Excel 2007 Help ¸üР(KB963678)
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel 2007 Help §ó·sµ{¦¡ (KB963678)
Microsoft Office Excel MUI (Chinese (Simplified)) 2007
Microsoft Office Excel MUI (Chinese (Traditional)) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (French) 2007
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2010 - English
Microsoft Office IME (Chinese (Simplified)) 2007
Microsoft Office IME (Chinese (Traditional)) 2007
Microsoft Office Outlook 2007 Help ¸üР(KB963677)
Microsoft Office Outlook 2007 Help Actualización (KB963677)
Microsoft Office Outlook MUI (Chinese (Simplified)) 2007
Microsoft Office Outlook MUI (Chinese (Traditional)) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Outlook MUI (French) 2007
Microsoft Office Outlook MUI (Spanish) 2007
Microsoft Office Powerpoint 2007 Help ¸üР(KB963669)
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office Powerpoint 2007 Help §ó·sµ{¦¡ (KB963669)
Microsoft Office PowerPoint MUI (Chinese (Simplified)) 2007
Microsoft Office PowerPoint MUI (Chinese (Traditional)) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (French) 2007
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (Chinese (Simplified)) 2007
Microsoft Office Proof (Chinese (Traditional)) 2007
Microsoft Office Proof (Dutch) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (Chinese (Simplified)) 2007
Microsoft Office Proofing (Chinese (Traditional)) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (French) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (Chinese (Simplified)) 2007
Microsoft Office Publisher MUI (Chinese (Traditional)) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Publisher MUI (French) 2007
Microsoft Office Publisher MUI (Spanish) 2007
Microsoft Office Shared MUI (Chinese (Simplified)) 2007
Microsoft Office Shared MUI (Chinese (Traditional)) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (French) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007 Help ¸üР(KB963665)
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word 2007 Help §ó·sµ{¦¡ (KB963665)
Microsoft Office Word MUI (Chinese (Simplified)) 2007
Microsoft Office Word MUI (Chinese (Traditional)) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (French) 2007
Microsoft Office Word MUI (Spanish) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Outlook 2007 Help (KB963677)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB973685)
NB Probe
Network Magic
Norton Security Suite
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
OpenOffice.org 3.1
Pure Networks Platform
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.55.01
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Sid Meier's Civilization 4
Spelling Dictionaries Support For Adobe Reader 8
Starcraft
System Requirements Lab
System Requirements Lab CYRI
Ultima Online Second Age 5.0.8.3
UO Auto-Map 9.0.0
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client
Veoh Web Player
VLC media player 1.0.1
WebEx Support Manager for Internet Explorer
WinFlash
Wireless Console 2
Yahoo! Detect
.
==== Event Viewer Messages From Past Week ========
.
6/26/2012 7:01:28 PM, Error: Microsoft-Windows-LanguagePackSetup [1001] - Application initialization failed. Last error: 0x80070032
6/26/2012 6:49:58 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-tw-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-hk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-cn-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-uk-ua-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-tr-tr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-th-th-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sv-se-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sr-latn-cs-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sl-si-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sk-sk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ru-ru-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ro-ro-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pt-pt-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pt-br-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ps-ps-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pl-pl-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-nl-nl-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-Neutral from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-nb-no-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-lv-lv-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-lt-lt-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ko-kr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ja-jp-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-it-it-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-hu-hu-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-hr-hr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-he-il-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-fr-fr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-fi-fi-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-et-ee-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-es-es-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-en-us-LP from package WUClient-SelfUpdate-Aux-Package-en-us-MiniLP(Feature Pack) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-en-us-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-el-gr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-de-de-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-da-dk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-cs-cz-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-bg-bg-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ar-sa-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update AuxResourcesLP from package WindowsUpdateClient-SelfUpdate-Aux-Package(Language Pack) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update AuxComp from package WindowsUpdateClient-SelfUpdate-Aux-Package(Update) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update Aux32 from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US(Language Pack) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update Aux32 from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package(Update) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update Aux from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US(Language Pack) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update Aux from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package(Update) into Staged(Staged) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WUClient-SelfUpdate-Aux-Package-en-us-MiniLP (Feature Pack) into Install Requested(Install Requested) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-Package (Update) into Install Requested(Install Requested) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-Package (Language Pack) into Install Requested(Install Requested) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US (Language Pack) into Install Requested(Install Requested) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package (Update) into Install Requested(Install Requested) state
6/25/2012 2:53:57 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package KBWUClient-SelfUpdate-Aux (Feature Pack) into Install Requested(Install Requested) state
6/25/2012 2:45:55 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================

#2
gringo_pr

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Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

    Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

    In your next post I need the following

  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#3
Etoh

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Computer is still redirecting, running a bit slower. The redirection of webpages is occuring in all (3) different web browsers.

Here are the results from the Security Check Scan:

Results of screen317's Security Check version 0.99.42
Windows Vista Service Pack 2 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Norton Security Suite
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.61.0.1400
Java™ 6 Update 33
Java™ 6 Update 7
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.0.32.18 Flash Player out of Date!
Adobe Reader 8 Adobe Reader out of Date!
Mozilla Firefox (13.0.1)
Google Chrome 19.0.1084.56
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2 % Defragment your hard drive soon!
````````````````````End of Log``````````````````````

#4
Etoh

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I believe that I have all security software disabled. When I run ComboFix.exe I encounter this error

"Error opening file for writing: C:\32788R22FWJFW\License\iexplore.exe
Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file."



This error occurs approximately midway through the scan. If I select "Ignore" then the program continues and completes the scan but will not open or generate any report. Clicking "Retry" just forces the same error over and over again.
Clicking Abort does just that and the scan never completes.

#5
gringo_pr

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Hello

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
      Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Gringo[/b]
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#6
gringo_pr

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Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#7
gringo_pr

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Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#8
Maurice Naggar

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
~Maurice Naggar

I close my threads if there is 5 days without a response.





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