Posted 27 June 2012 - 05:12 AM
Since then I have had an error message appear on start up saying that the system is unable to start a file called soap0_pack.exe
I think this is probably the file that was removed but how do I stop the message coming up and what is trying to open it?
Any help appreciated.
Posted 27 June 2012 - 06:18 AM
Re-run MBAM & do a Quick scan. Afterwards, logoff and restart. Tell us if same issue re-occurs.
I close my threads if there is 5 days without a response.
Posted 27 June 2012 - 09:35 AM
Error is a RunDLL error saying that there was an error starting soap0_pack.exe
The specified module could not be found.
Posted 27 June 2012 - 09:40 AM
Being that you had an infection, and most likely still have some left overs, its best to get the experts help you clean up the rest.
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Posted 29 June 2012 - 03:14 PM
"rundll" in the top left corner and says "There was an error starting c:\users\<username>\AppData\Temp\soap0_pack.exe".
I know I have already removed the virus, but I am having trouble finding the location in the windows system where this file was being called from. I am pretty sure it is no longer a threat thanks to malware bytes, but I wanted to post here so you have an idea of how many people might be getting the same error.
If I discover any more information, I would be happy to pass it on.
Thanks for the great program.
Posted 29 June 2012 - 03:53 PM
Both of you, please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
- Double-click SystemLook.exe to run it.
- Copy the content of the following codebox into the main textfield:
- Click the Look button to start the scan.
- When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Posted 29 June 2012 - 05:03 PM
The virus had left a folder on the desktop called startup with a file in it, that was the cause of the problem. When I deleted the folder, poof, error message dissapeared.
I hope this information proves to be helpful.
@screen317, thanks for the information, I am always grateful for help with tools and such.
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