7 replies to this topic

[amomschoice]

Hi All,

I'm hoping someone can help me. I keep getting a svchost.exe Proxy.dll system error message. I've tried running some registry scans and all they want is money. My daughter starts college next week so I need to get this fixed quickly. One thing said clean the boot, but the directions are not clear enough to me. Thank You all for your help. It keeps coming up all the time both in and out of safemode


Here is my DDS and Attach File

Attached Files

•  DDS.txt   22.4K   10 downloads
•  Attach.txt   6.54K   9 downloads

[screen317]

Hi and welcome to Malwarebytes.


In the future, please post all logs directly into your reply instead of attaching them unless otherwise indicated. With that said, please update MBAM, run a Quick Scan, and post its log.

Next, run DDS again and post DDS.txt directly in your reply.

[amomschoice]

Here's the logs.

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.16.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Crystaldawn :: CRYSTALDAWN-PC [administrator]

Protection: Enabled

8/15/2012 8:53:24 PM
mbam-log-2012-08-15 (20-53-24).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 192027
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)




.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Crystaldawn at 22:37:40 on 2012-08-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2010.729 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\SysWOW64\svchost.exe -k svcboot_hgnjf
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
C:\Windows\System32\svchost.exe -k secsvcs
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\SysWOW64\svchost.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\PROGRA~1\McAfee\MSC\mcsvrcnt.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
uDefault_Page_URL = hxxp://isearch.glarysoft.com/?src=iehome
mDefault_Page_URL = hxxp://isearch.glarysoft.com/?src=iehome
mStart Page = hxxp://isearch.glarysoft.com/?src=iehome
uURLSearchHooks: H - No File
mURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll
mWinlogon: Userinit=userinit.exe,
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120625230155.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {682C59F5-478C-4421-9070-AD170D143B77} - hxxp://www.dell.com/support/troubleshooting/Content/Ode/pcd86.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{5C6AF61B-2CAC-43D9-9C29-767FA8F10B34} : DhcpNameServer = 75.75.75.75 75.75.76.76
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\MSC\McSnIePl.dll
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll
BHO-X64: Freecorder - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120625230155.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFre1.dll
TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Crystaldawn\AppData\Roaming\Mozilla\Firefox\Profiles\8fulqeav.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=DLCBDF&PC=MDDC&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://isearch.glarysoft.com/?src=ffhome
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&q=
FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Crystaldawn\AppData\Roaming\Mozilla\Firefox\Profiles\8fulqeav.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\plugins\np-mswmp.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2012-08-15 23:04:15 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{28E939C2-D365-40CF-A806-EEAA4A47D827}\offreg.dll
2012-08-15 21:33:00 751104 ----a-w- C:\Windows\System32\win32spl.dll
2012-08-15 21:32:54 559104 ----a-w- C:\Windows\System32\spoolsv.exe
2012-08-15 21:32:52 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll
2012-08-15 21:32:51 67072 ----a-w- C:\Windows\splwow64.exe
2012-08-15 21:24:49 503808 ----a-w- C:\Windows\System32\srcore.dll
2012-08-15 21:24:47 43008 ----a-w- C:\Windows\SysWow64\srclient.dll
2012-08-15 21:24:36 59392 ----a-w- C:\Windows\System32\browcli.dll
2012-08-15 21:24:36 136704 ----a-w- C:\Windows\System32\browser.dll
2012-08-15 21:24:33 41984 ----a-w- C:\Windows\SysWow64\browcli.dll
2012-08-15 21:19:18 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-08-15 21:17:45 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{28E939C2-D365-40CF-A806-EEAA4A47D827}\mpengine.dll
2012-08-15 21:17:06 956928 ----a-w- C:\Windows\System32\localspl.dll
2012-07-19 05:26:03 33096 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
.
==================== Find3M ====================
.
2012-07-03 18:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-18 06:38:48 0 ----a-w- C:\Windows\SysWow64\sho7365.tmp
2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-04 06:15:05 0 ----a-w- C:\Windows\SysWow64\shoC4CC.tmp
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 20:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 20:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 17:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 22:41:42.97 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/24/2010 9:10:57 PM
System Uptime: 8/15/2012 7:12:53 PM (3 hours ago)
.
Motherboard: Dell Inc. | | 0N7J7M
Processor: Intel® Celeron® CPU 900 @ 2.20GHz | Microprocessor | 2194/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 241.047 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP98: 7/31/2012 10:09:40 PM - Windows Update
RP99: 8/15/2012 3:57:33 PM - Installed Driver Detective.
RP100: 8/15/2012 4:16:32 PM - Windows Update
RP101: 8/15/2012 4:33:19 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Reader X (10.1.3)
Adobe Shockwave Player 11.5
Advanced Audio FX Engine
Akamai NetSession Interface
Apple Application Support
Apple Software Update
AVIConverter 5.1.0
Big City Adventure: Sydney Australia
Bing Rewards Client Installer
Cozi
CrowdStar Gamebar Updater
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Driver Download Manager
Dell Getting Started Guide
Dell Home Systems Service Agreement
Dell Webcam Central
Dell Wireless Driver Installation
Digital Line Detect
FastStone Image Viewer 4.6
Freecorder
Freecorder Toolbar
GIMP 2.6.11
GoToAssist 8.0.0.514
IDrive for Windows Version - 5.0
Intel® Control Center
Intel® Rapid Storage Technology
Java Auto Updater
Java™ 6 Update 22
Java™ 6 Update 31
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.61.0.1400
McAfee Online Backup
McAfee Security Scan Plus
McAfee Total Protection
Mesh Runtime
Messenger Companion
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Modem Diagnostic Tool
MostFun.com Games - Big City Adventure: Sydney Australia (remove only)
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Netwaiting
OpenOffice.org 3.3
Picasa 3
QuickTime
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Roxio Burn
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
SpeedyPC Pro
Spybot - Search & Destroy
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
WCIA Personal Connection
WildTangent Games
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
8/15/2012 8:04:43 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
8/15/2012 8:04:43 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
8/15/2012 8:04:43 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
8/15/2012 8:04:00 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
8/15/2012 6:49:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
8/15/2012 6:49:46 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service.
8/15/2012 5:50:30 PM, Error: Microsoft-Windows-Kernel-Processor-Power [35] - Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
.
==== End Of File ===========================

[amomschoice]

Did I post it all correctly?

[amomschoice]

I still haven't heard anything about what to do. Does anyone have any ideas what I can do to fix the problem?

[screen317]

Hi,

My apologies for the delay. Please stop bumping your topic since it puts you at the bottom of my queue..


Please visit this webpage for instructions for running ComboFix:
http://www.bleepingc...to-use-combofix

• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

If after ComboFix reboots you get a message about an "Invalid Option Registry Key Marked for Deletion," please reboot again and the error will go away.


-screen317

[screen317]

Are you still with us? This topic will be closed in a few days if we do not hear back from you.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!