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help xp virus 2008 - can't remove

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#1
Galapoochi

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I seem to have contracted the XP virus 2008 - can't access any anti-virus sites, etc. Installed Malwarebytes on an uninfected computer and tried to transfer it via USB device but it will not run on the infected computer. Neither will Spybot S&D = Adaware runs but is no good for this. Please help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:58:01 PM, on 1/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
J:\Copy of HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe,C:\WINDOWS\system32\twex.exe,
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://ce.corp.netapp.com (HKLM)
O15 - Trusted Zone: http://neophyte-ext.netapp.com (HKLM)
O15 - Trusted Zone: http://pe.netapp.com (HKLM)
O15 - Trusted Zone: http://www.pe.netapp.com (HKLM)
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/contr...vex/TmHcmsX.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1180961196937
O16 - DPF: {68CDB19A-6305-4589-8C35-41E3502CD451} (Siebel Option Pack for IE 7.5.3) - https://pe.netapp.com/prmportal_enu/16279/a...lOptionPack.cab
O16 - DPF: {EC053D69-A700-4477-ABEE-6D0EDC9AE770} (Siebel Option Pack for IE 7.5.3) - https://pe.netapp.com/prmportal_enu/16285/a...lOptionPack.cab
O20 - AppInit_DLLs: karna.dat
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10556 bytes

#2
AdvancedSetup

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[indent]You will want to print out or copy these instructions to Notepad for Safe Mode/offline reference!
These steps are for member Galapoochi only. If you are a lurker, do NOT try this on your system!
If you are not Galapoochi and have a similar problem, do NOT post here; start your own topic


Do not run or start any other programs while these utilities and tools are in use!
Posted Image Do NOT run any other tools on your own or do any fixes other than what is listed here.
If you have questions, please ask before you do something on your own.
But it is important that you get going on these following steps.

STEP01
Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


STEP02
    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup215.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts

STEP03
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
This should apply to AVG8:
To disable the Resident Shield, please:
open AVG User Interface
double-click on the Resident Shield
un-tick the option Resident Shield active
save the changes.

STEP04
Please download and run the following file to repair file and registry permissions
fixacl.exe

STEP05
  • Download FixPolicies.exe by Bill Castner and save it to your desktop.
  • Double click on FixPolicies.exe to run it.
  • Click on Install. It will create a folder named FixPolicies on your desktop.
  • Open the FixPolicies folder.
  • Double click on Fix_policies.cmd to run it. Command Prompt will open and close quickly this is normal.
  • Reboot your computer after it runs
  • This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.
  • Note: some malware will block the running of this tool. So if you cannot run Fixpolicies, then, RENAME the EXE file to something like Mytool.exe and then run it.

STEP06
Download this INF repair file by MS-MVP Miekiemoes: http://users.telenet.be/bluepatchy/miekiemoes/tools/VArestorepolicies.zip
Unzip the download. Open the folder VArestorepolicies and Right-click the file inside, VArestorepolicies.INF and choose Install

STEP07
Posted ImageIf you have a prior copy of Combofix, delete it now !

Download ComboFix from one of these locations, saving to DESKTOP:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
If your I.E. browser shows a warning message at the top, do a Right-Click on the bar and select Download, saving it to the Desktop.

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools


  • Double click on Combo-Fix.exe & follow the prompts.

  • If and only if you are prompted to download a new version of Combofix, reply NO .

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.


  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

Please watch Combofix as it runs, as you may see messages which require your response, or the pressing of OK button.

IF you should see a message like this:
Posted Image
then, be sure to write down fully and also copy that into your next reply here and then await for my response.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
-------------------------------------------------------

A caution - Do not run Combofix more than once.
Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.

The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.
If this occurs, please reboot to restore the desktop.
Even when ComboFix appears to be doing nothing, look at your Drive light.
If it is flashing, Combofix is still at work.

STEP08
IF and only IF the Combofix has worked without exceptions, only then, do the following. IF it has exceptions, then please provide all details and put that in a reply pronto, and STOP, and await my reply.

Only if Combofix has a good finish:
I'm going to have you get and run a special tool. It will hopefully take out most remains of this beast. Keep in mind that not all files I list here will be found on your system; so do not be alarmed. This is a general-type list of typical infectors.

Download The Avenger by Swandog46 from here.
  • Unzip/extract it to a folder on your desktop.
  • Double click on avenger.exe to run The Avenger.
  • Click OK.
  • Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
  • Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C.
    Files to delete:
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\WINDOWS\SYSTEM32\TDSSixgp.dll
    C:\WINDOWS\SYSTEM32\TDSSproc.log
    C:\WINDOWS\SYSTEM32\TDSSwkod.log
    C:\Documents and Settings\Chelsea\Local Settings\Temp\TDSSe8db.tmp
    c:\windows\system32\drivers\msqpdxserv.sys
    C:\resycled
    D:\resycled
    e:\resycled
    f:\resycled
    g:\resycled
    c:\windows\system32\TDSSweat.dat
    C:\WINDOWS\system32\drivers\TDSSmqlt.sys
    C:\windows\system32\drivers\tdssserv.sys
    C:\WINDOWS\system32\drivers\TDSSmact.sys
    C:\WINDOWS\system32\TDSSfpmp.dll
    C:\WINDOWS\system32\TDSSwpyd.dat
    C:\WINDOWS\system32\TDSStkdv.log
    C:\WINDOWS\system32\TDSSotxb.dll
    C:\WINDOWS\system32\TDSScrrn.dll
    C:\WINDOWS\system32\TDSSbvqh.dll
    C:\WINDOWS\system32\TDSSjnmx.dll
    c:\windows\system32\TDSShrxr.dll
    c:\windows\system32\TDSSkkbi.log
    c:\windows\system32\TDSSlrvd.dat
    c:\windows\system32\TDSSlxwp.dll
    c:\windows\system32\TDSSnmxh.log
    c:\windows\system32\TDSSoiqt.dll
    c:\windows\system32\TDSSrhyp.log
    c:\windows\system32\TDSSrtqp.dll
    c:\windows\system32\TDSSsihc.dll
    c:\windows\system32\TDSSxfum.dll
    c:\windows\system32\TDSSmtve.dat
    c:\windows\system32\TDSSnirj.dat
    
    Drivers to delete:
    tdss
    tdssserv
    TDSSserv.SYS
    Service_TDSSSERV.SYS
    Legacy_TDSSSERV.SYS
    msqpdxserv.sys
    msqpdxserv
    
    Registry keys to delete:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TDSSserv.sys
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\TDSSserv.sys
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\tdssserv
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tdssserv
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata
    HKEY_LOCAL_MACHINE\SOFTWARE\tdss
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal\tdssserv.sys
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network\tdssserv.sys
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\tdssserv
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_TDSSSERV
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDSSSERV
  • In the avenger window, click the Paste Script from Clipboard icon, Posted Image button.
  • :!: Make sure that what appears in Avenger matches exactly what you were asked to Copy/Paste from the Code box above.
  • Click the Execute button.
  • You will be asked Are you sure you want to execute the current script?.
  • Click Yes.
  • You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
  • Click Yes.
  • Your PC will now be rebooted.
  • Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.
  • If that is the case, it will force a BSOD on the first reboot. This is normal & expected behaviour.
  • After your PC has completed the necessary reboots, a log should automatically open. Please copy/paste the contents of c:\avenger.txt into your next reply.
Not all the items will be found; so do not worry. Hopefully enough of the rootkit will be removed so that we can continue forward with more cleaning.
If you get a blue screen abort when it reboots, please write down all the information, STOP codes and description.
and then reboot the system again.

STEP09
Download DDS and save it to your desktop from one of these 3 locations
1 http://www.techsupportforum.com/sectools/sUBs/dds
2 http://download.bleepingcomputer.com/sUBs/dds.scr
3 http://www.forospyware.com/sUBs/dds

Disable any script blocker if your antivirus/antimalware has it.
Then double click dds.scr to run the tool.
When done, DDS.txt will open.
Click Yes at the next prompt for Optional Scan.

  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.
Please include the following logs in your next reply:
DDS.txt
Attach.txt


STEP10
Please download Lop S&D

Double-click on Lop S&D.exe
Choose the language, then choose Option 1 (Search)
Wait till the end of the scan
Post the log which is created: (%SystemDrive%\lopR.txt), typcially C:\lopR.txt




Please then reply with a copy of C:\Combofix.txt, C:\Avenger.txt, and a new HijackThis

RE-Enable your AntiVirus and AntiSpyware applications.[/indent]
Ron Lewis
Manager, Online Support

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If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.

#3
AdvancedSetup

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Please post a status update on this.
Ron Lewis
Manager, Online Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.

#4
AdvancedSetup

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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