Hello Alpha32,
You really do need to update
all your applications including Adobe as it looks like that has been evoked by yet another exploit.Having known holes in your security is like a human playing Russian roulette, You might get lucky a few times but ultimatley you will catch a bullet sooner later!
Hotmail webpage does display rotating 3rd party banner ads. Hotmail might be secure but unfortunetly from time to time those banner ads are serving up exploit code
AcroRd32.exe is only legitimatly evoked when attempting to view a PDF document via your browser. No online PDF document usage in the same session as seeing that process in memory = Not legitimate usage(immediate cause for concern).
Have just checked in our database to see the signature producing that detection but it was based soley at targeting a packer string so the file could be a number of things.
The fact we detect the file when sniffing it on a fullscan means automatically that if it had attempted to load into memory or was already memory resident either our realtimer Protection Module would have blocked or our quick scan would have picked it up.
In the absense of either detection i would say that the file has been written to disk probaly downloaded by one your exploits but it failed to be loaded into memory where it would have been able to carry out it operations.
That said it would be prudent to have your computer looked over just to make sure that nothing else has sneeked past us, It does happen occaisionally as no blacklisting software will know all malicious code that is created.
Since your are a paid up customer here are several options where you get a quick checkover for your PC.Please make use of one and in your initial contact please give a link back to this post so whoever helps you has a point of reference as to how best best assist you.
Please read and follow the
directions here, skipping any steps you are unable to complete. Then create a
NEW topic here.
One of the expert helpers there will give you one on one assistance when one becomes available.
Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.
If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.
*If you would prefer to be assisted via email isntead you may contact
support@malwarebytes.org and one of our support staff members will assist you directly.
**If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact
corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.
)
