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Iexplore issue, not sure if its infection


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#41 CWB

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Posted 01 February 2012 - 06:41 AM

"turning off" is not the same as completely uninstalling the program ... stuff is still "in the road" .
kind of like having a jug of sour milk in the 'fridge ... you can shove it all the way to the back on the bottom shelf ... but you can still smell it .
several years ago when ZA became "bad order" , i was having fits and misery ...
turning off ZA did nothing ... uninstalling it did the trick .
(the same can happen with other programs as well)
sometimes the damage done by a (corrupted/bad) program has to repaired manually .

i believe there is a ZA uninstaller program mentioned *somewhere* in these forums .

#42 furnace

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Posted 01 February 2012 - 08:42 AM

This was probably told to me already but want to make sure of what I'm doing.
Once ZA is removed, what should be installed in place of it for a firewall and antivirus?
thanks

#43 Firefox

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Posted 01 February 2012 - 11:34 AM

You can find an uninstaller for ZA Right HERE.

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Dell Precision T7500, Win7 Ultimate 64bit fully updated, McAfee Corp Edition v8.8,
Watchguard Firewall, Intel Xeon E5606CPU, Dual Quad Core Processors, 16GB Ram,
E5606 @ 2.13GHz, Nvidia Quadro NVS420, Raid-1 Dual 1TB Sata 10000 rpm Hard Drives
Dual DVD Burners, IE10, Opera, MBAM


#44 FremontPC

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Posted 01 February 2012 - 11:53 AM

Some AV's to consider:

Avira
MSE
Avast (has it's own outbound firewall).

I'd run MBAM Pro with any of these, with the proper exclusions set.

ZA uninstaller from ZA:
http://download.zone...nload/clean.exe

#45 FremontPC

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Posted 01 February 2012 - 12:07 PM

BTW, I know you're running Vista, but Win7 does have an outbound firewall. You have to turn it on and it doesn't have as many bells and whistles as the 3rd party ones. Just in case you were considering it....

#46 furnace

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Posted 01 February 2012 - 03:51 PM

ZA has been removed from the system and the wireless is still not working.
I'll try uninstalling and reinstalling awhile.

#47 FremontPC

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Posted 01 February 2012 - 04:24 PM

Try downloading the newest driver listed for your laptop from Toshiba's website (even if it's the same driver you already have), then uninstall your existing driver and run Setup for the driver you downloaded. You'll probably need the exact model number from the bottom of your laptop to get the right driver.

If still no go, then go in to Network Connections, right click on the icon for the wireless connection and choose "Status". Click the Details button on that screen and let's have a screenshot of the results.

#48 furnace

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Posted 01 February 2012 - 08:51 PM

Progress!
I talked with ZA support.
I cleaned the system of ZA, disabled startup and service programs (except I hid all microsoft service programs first).
And then the wireless worked.
Then I had to download SP2 and downloaded the latest ZA program.

Thank you for all the time you spent working me through this problem.

#49 FremontPC

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Posted 01 February 2012 - 09:16 PM

Victory for Furnace!!!! Congratulations!!!!!

How's your browsing speed now? Have you reinstalled ZA yet?


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#50 furnace

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Posted 01 February 2012 - 11:29 PM

:P Browsing seems much better and I'm not seeing the CPU spikes like before.

Thank you again.

#51 furnace

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Posted 01 February 2012 - 11:29 PM

And I have the latest ZA loaded

#52 FremontPC

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Posted 01 February 2012 - 11:41 PM

Grüüven!!! Websurf con Dios!




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