51 replies to this topic

[cunfused]

I was downloading microsoft updates

[Maniac]

About this error you can read here:
http://support.microsoft.com/kb/822798

[cunfused]

AVG Resident Sheild Alert-

File Name- c:\Windows\System32\config\systemprofile\AppData\Roaming\Adobe\sp.DLL

Threat Name- Trojan horse Proxy.ASMH

When I try to remove the threat AVG says "Object does not exist or is inaccessible."

I followed the theat to it location and deleted it and now I am running a Malwarebytes quick scan

[cunfused]

New Threat
c:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\windows\Temporary Internet Files\Contents.IES\4QB7PQ74\in[1].htm

Also says "Object does not exist or is inaccessible"

Malwarbytes Scan Log-

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.18.03

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
Rebekah :: REBEKAHS-LAPTOP [administrator]

Protection: Enabled

3/18/2012 3:35:27 PM
mbam-log-2012-03-18 (16-06-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 229316
Time elapsed: 21 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\System32\config\systemprofile\AppData\Roaming\Adobe\sp.DLL (Trojan.Proxy) -> No action taken.

(end)

[Maniac]

Update your Malwarebytes' Anti-Malware, perform a new quick scan and remove this one:

Quote

C:\Windows\System32\config\systemprofile\AppData\Roaming\Adobe\sp.DLL (Trojan.Proxy) -> No action taken.

Next:

Please download and run this tool:
http://www.geekstogo...er-by-oldtimer/

This will take care for:
c:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\windows\Temporary Internet Files\Contents.IES\4QB7PQ74\in[1].htm

Next, update your AVG and perform a full system scan.

Let me know how are things then.

[cunfused]

everything seems to be ok other than being prompted that I am not running genuine windows.

when I try to resolve the issue the operation fails. Says "Update installation failed. Error information -0x80096001"

[Maniac]

Did you try these instructions?
http://support.microsoft.com/kb/822798

[cunfused]

Something weird happened the other day.

The computer starting cashing, then went to a blue screen and said something about a crash dump??

[Maniac]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[cunfused]

Blue Screen View did not find anything. Attemps to fix the update failures as well as validating my copy of windows has not been successful.

I also got a warning when I logged into my Gmail account that it may have been hacked a big red bar at the top of my email account said that my email had been accessed remotely. listed sources and asked if it was me not to worry. I couldn't recognize any of the sources so I changed my password.

Still no commercials which is a plus.

[Maniac]

Quote

Attemps to fix the update failures as well as validating my copy of windows has not been successful.

I suggest you to contact Microsoft about this problem:
http://support.microsoft.com/contactus

Quote

I also got a warning when I logged into my Gmail account that it may have been hacked a big red bar at the top of my email account said that my email had been accessed remotely. listed sources and asked if it was me not to worry. I couldn't recognize any of the sources so I changed my password.

it is a good practice to change all of your passwords.

[LDTate]

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