2 replies to this topic

[venom21]

ran malware bytes came up with trojan.agent at svchost.exe and a few other things. i did taskkill.exe /f thing for tge internet security. then i was actually able to access some other windows features. this thing is a real PITA. also for some reason after i scanned i think with spybot some of the icos looked dimmed, kinda how hidden files look.


here

Attached Files

•  DDS.txt   19.94K   4 downloads
•  Attach.txt   19.19K   5 downloads

[Maniac]

Hello venom21 and ! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Please uninstall µTorrent, because of our rules. Take a look here:
http://forums.malwar...showtopic=97700


Step 2

Please manually delete your TDSSKiller copy. Next, download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  
  
  
  
• Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
  
  
  
  
• Click the Start Scan button.
  
  
  
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
  
  
  
• If malicious objects are found, they will show in the Scan results and offer three (3) options.
  
• Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
  
  
  
  
• Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.


Step 3

• Launch Malwarebytes' Anti-Malware
  
• Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.


In your next reply, post the following log files:

• TDSSKiller log
  
• Malwarebytes' Anti-Malware log
  
• a new fresh DDS log

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!