15 replies to this topic

[slowone]

Microsoft Security Essentials reported sirefef and alureon infection.

Attached Files

•  DDS.txt   37.56K   6 downloads
•  Attach.zip   8.16K   7 downloads

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system (don't run any other options, they're not all bad!)
Post back the report.

MrC

[slowone]

Thank You!

Attached Files

•  RKreport1.txt   2.15K   9 downloads

[MrCharlie]

Please make sure system restore is running and create a new restore point before continuing.
XP <===> Vista & W7

XP users > please back up the registry using ERUNT.

-----------------------------------------

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.



-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.



------------------------

Click the Start Scan button.



-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose delete.



----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.





--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

-------------------

Here's a summary of what to do if you would like to print it out:


If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose delete.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

[slowone]

 TDSSKiller.2.7.34.0_08.05.2012_07.07.39_log.txt   148.91K   11 downloads

[MrCharlie]

Please download and run ComboFix.
The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
If you get the message Illegal operation attempted on registry key that has been marked for deletion. after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.
MrC

[slowone]

Thank you for all your help so far.

Attached Files

•  ComboFix.txt   31.04K   5 downloads

[MrCharlie]

Could you please run another scan with RogueKiller again and post the log.

MrC

[slowone]

 RKreport2.txt   2.33K   4 downloads

[MrCharlie]

Please Update and run a Quick Scan with MBAM, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how it is, MrC

[slowone]

 mbam-log-2012-05-08 (22-08-31).txt   1.82K   4 downloads

It appears to be clean. Thank you. Is that all?

[MrCharlie]

One more scan and we'll see how it is.....

Next, please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan.
http://www.eset.eu/online-scanner
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the ActiveX control to install
Click Start
Make sure that the options Remove found threats and the option Scan unwanted applications is checked
Click Advanced settings and select the following:

• Scan potentially unwanted applications
  
• Scan for potentially unsafe applications
  
• Enable Anti-Stealth technology

Click Start
Wait for the scan to finish
Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic

MrC

[slowone]

 log.txt   2.72K   5 downloads

[MrCharlie]

How is it running now??? MrC

[slowone]

Runs fine. No warnings. Thank you for your help!

[MrCharlie]

Good

A little clean up to do....

Please Uninstall ComboFix:

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

---------------------------------

Please download OTL from one of the links below:
http://oldtimer.geekstogo.com/OTL.exe
http://oldtimer.geekstogo.com/OTL.com

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

-------------------------------

You have out date Java on the system, older versions are vulnerable to malware.

Please go to your control panels add/remove programs and uninstall these:

Java™ 6 Update 24 <---should be32

Then download and install the latest version Java™ 6 Update 32.

http://www.java.com/...load/manual.jsp <---latest version

http://www.java.com/...d/installed.jsp <---verify your Java

-----------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC