2 replies to this topic

[matiche]

any ideas what to do to fix it i doubt its a virus or what ever because it's the first time it's crashed on me not sure if i should restart atm to get it runing again or just log off and that might work then log back in

[matiche]

matiche, on 18 May 2012 - 12:38 AM, said:

any ideas what to do to fix it i doubt its a virus or what ever because it's the first time it's crashed on me not sure if i should restart atm to get it runing again or just log off and that might work then log back in

oh and i have not installed or updated my pc recently beyond my antivirus

[AdvancedSetup]

There is not enough information to know what's going on with svchost.exe - it is very often used though for infections.

What is svchost.exe?

A description of Svchost.exe in Windows XP Professional Edition


I would highly suggest updating Malwarebytes and doing a Quick Scan and post back the log - then also run the following scanner and post back the logs


Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com


Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:

• DDS.txt
  
• Attach.txt

• Save both reports to your desktop
  
• Please include the following logs in your next reply: DDS.txt and Attach.txt
  You can ignore the note about zipping the Attach.txt file in most cases.