Hello my friends! I'm new here, asking for a HUGE favour from you...SAVE my poor laptop please...
I have this virus for several months, used a number of different anti-virus software, still unable to clean.
This is the report from my ESET Smart Security 5.0:
Operating memory - Win32/Olmarik.TDL4 trojan - unable to clean
This single virus caused a number of different problems: system slow, internet explorer crashed, some unsolvable error messages appear when I switch on my labtop, can not update my drivers or any sofewares...exc...
My system is Windows XP Home Edition SP2, Sony VGN S46C
If possible, I don't want to re-install windows.
Thanks in advance!
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Help Help Help! How to clean "Win32/Olmarik.TDL4 trojan"?
Started by apple_nicole, May 30 2012 10:08 AM
Win32/Olmarik.TDL4 trojan
3 replies to this topic
#2
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Eradicator de logiciels malveillants
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Posted 30 May 2012 - 10:14 AM
Hello apple_nicole and welcome to MalwareBytes forums.
Let me suggest, if you're an MBAM customer, you contact the help desk at support@malwarebytes.org
Alternatively, Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Follow this topic and choose one of the Email options so that you're alerted when someone has replied to your post.
Please post there the contents of MBAM scan log & the DDS logs
Don't post your logs here.
Let me suggest, if you're an MBAM customer, you contact the help desk at support@malwarebytes.org
Alternatively, Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Follow this topic and choose one of the Email options so that you're alerted when someone has replied to your post.
Please post there the contents of MBAM scan log & the DDS logs
Don't post your logs here.
~Maurice Naggar
I close my threads if there is 5 days without a response.
I close my threads if there is 5 days without a response.
#3
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New Member
Posted 30 May 2012 - 10:33 AM
Thank you very much! I have done this according to your suggestion!
#4
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- 13,146 posts
Eradicator de logiciels malveillants
- Gender:Male
- Location:USA
- Interests:Security, Windows, Windows Update, malware prevention
Posted 30 May 2012 - 01:01 PM
Y.W. Now, just have some patience until an authorized forum helper replies to you there.
~Maurice Naggar
I close my threads if there is 5 days without a response.
I close my threads if there is 5 days without a response.
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