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Win32.delf.rtk / refpron infection

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#1
glennday

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I have a windows 2003 server SP2 and have become infected with Win32.delf.rtk & Refpron.
I have ran Spybot and Malwarebytes. I also have McAfee Antivirus installed and is up to date. All three have found and deleted infections but it keeps reinfecting itself.
I have installed Hijack this and included a log file. Can you help?



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:30:35 AM, on 2/10/2009
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Dfssvc.exe
C:\WINDOWS\System32\dns.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ismserv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\ArGo Software Design\Mail Server\mlsrvnt.exe
C:\WINDOWS\system32\ntfrs.exe
C:\WINDOWS\system32\SVCHOST.EXE
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O15 - ESC Trusted Zone: http://runonce.msn.com
O15 - ESC Trusted Zone: http://*.windowsupdate.com (HKLM)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1232656984900
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = andover101.local
O17 - HKLM\Software\..\Telephony: DomainName = andover101.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{1780F450-986E-4125-AF50-EE22B85FC1F0}: NameServer = 127.0.0.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = andover101.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{1780F450-986E-4125-AF50-EE22B85FC1F0}: NameServer = 127.0.0.1
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = andover101.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{1780F450-986E-4125-AF50-EE22B85FC1F0}: NameServer = 127.0.0.1
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: ArGoSoft Mail Server (msServerForm) - ArGo Software Design - c:\Program Files\ArGo Software Design\Mail Server\mlsrvnt.exe
O23 - Service: NetOp Helper ver. 9.00 (2007058) (NetOp Host for NT Service) - Danware Data A/S - C:\Program Files\Danware Data\NetOp Remote Control\Host\NHOSTSVC.EXE
O23 - Service: VNC Server (winvnc) - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe

--
End of file - 6468 bytes

#2
AdvancedSetup

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Well generally speaking we don't help business users for free. You should have either a Corporate or Technician license to obtain support.

If this is not a business then why are you running Server 2003 ?

I can assist you in attempting to clean the Server, however I'm a volunteer here and in my day job I'm a Corporate Network Administrator and you really should not clean up the Server in my opinion as you will never be able to trust it again. A server should not be used for surfing the Web and should have all Windows updates and Anti-Virus and permissions set so that non admins would not be able to attack the box easily.

Let me know what you'd like to do though and I'll try to assist you if you do want to attempt to clean it instead of rebuild and restore data.
Ron Lewis
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#3
AdvancedSetup

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Please post a status update on this or we'll be closing the post soon
Ron Lewis
Manager, Online Support

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If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.





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