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Help with Rootkit.0Access removal/fix!


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Hi there!

I recently noticed weird behavior in my computer (june 25th) such as random music and ads playing randomly with no browser tabs open displaying such. Also I started getting random windows hosts errors. Today I noticed my Microsoft Security Essentials has been totally disabled.

I ran malwarebytes and discovered trojan.serief and rootkit.0access. Malwarebytes was able to remove the trojan but the rootkit comes back on every reboot. i understand that OS reinstall is the safest option but I'd like to clean it first as I have a lot of stuff to backup and make a list of what will need reinstalling. I'm not even sure how I got this thing, as I'm pretty hardcore in looking out. Oh wells. Here is my DDS and Attach

Thank you very very much for any help!

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31

Run by Ev at 18:38:38 on 2012-06-29

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4094.2371 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Palm, Inc\novacomd\amd64\novacomd.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Users\Ev\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe

C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\notepad.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_257_ActiveX.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

\\.\globalroot\systemroot\Installer\{acd7b97d-d7c5-d64e-7b54-4414ea6ea102}\U

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.xbox.com/en-US/

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

uRun: [steam] "C:\Steam\Steam.exe" -silent

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [bYXmuYDuwsvN.exe] C:\ProgramData\bYXmuYDuwsvN.exe

uRun: [Google Update] "C:\Users\Ev\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

mRun: [iJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

mRun: [<NO NAME>]

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGOCA~1.LNK - C:\Program Files (x86)\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PROFIL~1.LNK - C:\Program Files (x86)\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

TCP: DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{7266C8D3-4603-4DF7-8AD9-7561BD6838B7} : DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{9B8CF7DD-5F42-4B08-85BE-FD19BF799FED} : DhcpNameServer = 209.18.47.61 209.18.47.62

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO-X64: SmartSelect - No File

TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

mRun-x64: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

mRun-x64: [iJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

mRun-x64: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"

mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

mRun-x64: [(Default)]

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRunOnce-x64: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Ev\AppData\Roaming\Mozilla\Firefox\Profiles\5mfn80bt.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Battlelog Web Plugins\0.80.0\npesnlaunch.dll

FF - plugin: C:\Program Files (x86)\Battlelog Web Plugins\Sonar\0.70.0\npesnsonar.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Users\Ev\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R2 NovacomD;Palm Novacom;C:\Program Files\Palm, Inc\novacomd\amd64\novacomd.exe [2011-3-15 71168]

R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-9-30 2253120]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 EyeOneDisplay;EyeOneDisplay;C:\Windows\system32\Drivers\i1display_x64.sys --> C:\Windows\system32\Drivers\i1display_x64.sys [?]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 51740536]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-30 113120]

S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]

S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-06-25 21:38:53 -------- d-sh--w- C:\Windows\System32\%APPDATA%

2012-06-25 08:57:21 9013136 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{AF16F1B8-EC9C-4EE3-8AAA-1B60CC9F1CC7}\mpengine.dll

2012-06-19 06:12:52 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-19 06:12:39 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-19 06:11:51 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-19 06:11:51 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-12 23:17:45 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A7B00D38-D2BA-4F45-BC8C-CB62F40E918E}\gapaengine.dll

2012-06-08 21:16:13 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll

2012-06-08 21:16:13 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll

.

==================== Find3M ====================

.

2012-06-29 21:44:00 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-29 21:44:00 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-04-04 19:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

.

============= FINISH: 18:38:59.44 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 5/6/2010 2:50:48 AM

System Uptime: 6/29/2012 5:42:17 PM (1 hours ago)

.

Motherboard: Gigabyte Technology Co., Ltd. | | EP45-UD3P

Processor: Intel® Core2 Quad CPU Q9550 @ 2.83GHz | Socket 775 | 1983/333mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 596 GiB total, 14.077 GiB free.

D: is CDROM ()

E: is FIXED (NTFS) - 932 GiB total, 3.818 GiB free.

F: is FIXED (NTFS) - 1863 GiB total, 1536.532 GiB free.

G: is FIXED (NTFS) - 466 GiB total, 1.382 GiB free.

H: is FIXED (NTFS) - 699 GiB total, 252.249 GiB free.

I: is CDROM ()

J: is FIXED (NTFS) - 1863 GiB total, 1146.226 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP600: 6/29/2012 1:37:30 AM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

µTorrent

Adobe Acrobat X Pro - English, Français, Deutsch

Adobe After Effects CS5 Third Party Content

Adobe After Effects CS5 Third Party Royalty Content

Adobe AIR

Adobe Community Help

Adobe Creative Suite 5 Master Collection

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Media Player

Adobe Premiere Pro CS5 Third Party Royalty Content

Adobe Soundbooth CS5 Codecs

Adobe Soundbooth CS5 Royalty Codecs

Alien Swarm

And Yet It Moves

Apple Application Support

Battlefield 3™ Open Beta

Battlelog Web Plugins

Ben There, Dan That!

BookWorm Adventures Volume 2

BookWorm Deluxe

Borderlands

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MG5200 series User Registration

Cave Story+

CCleaner

CDisplayEx 1.4

Combined Community Codec Pack 2009-09-09

Command and Conquer: Red Alert 3

Counter-Strike: Global Offensive Beta

Coupon Printer for Windows

Data Lifeguard Diagnostic for Windows 1.21

Day of Defeat: Source

Dota 2

Dropbox

DVD Shrink 3.2

ESN Sonar

Eye-One Match 3.6.2

FileZilla Client 3.3.4.1

Fraps (remove only)

Frozen Synapse

Google Chrome

Gotham City Impostors Beta

i1_driver_installer_utility_i1Match version 1.0

ImgBurn

Jamestown

Java Auto Updater

Java 6 Update 31

Jolly Rover

Just Cause 2

King's Bounty: The Legend

Machinarium

Malwarebytes Anti-Malware version 1.61.0.1400

Microsoft Silverlight

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft XNA Framework Redistributable 4.0

Microsoft_VC80_ATL_x86

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

mkv2vob

MKVtoolnix 5.0.1

Mount & Blade

Mount & Blade: With Fire and Sword

Mozilla Firefox 13.0.1 (x86 en-US)

Mozilla Maintenance Service

Notepad++

NVIDIA 3D Vision Video Player

NVIDIA PhysX

Operation Flashpoint: Dragon Rising

Origin

PDF Settings CS5

Pidgin

Portal 2

Portal 2 Authoring Tools - Beta

PunkBuster Services

Puzzle Agent

PxMergeModule

QT Lite 4.1.0

QuickPar 0.9

Realtek High Definition Audio Driver

Recettear: An Item Shop's Tale

Red Giant Holomatrix 64 bit

Red Giant Text Anarchy

Rhythm Zone

S.T.A.L.K.E.R.: Call of Pripyat

Samorost 2

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Sid Meier's Civilization V

Sid Meier's Civilization V SDK

Star Wars: The Old Republic

Steam

Superbrothers: Sword & Sworcery EP

Team Fortress 2

Terraria

The Witcher: Enhanced Edition

Time Gentlemen, Please!

Torchlight

Total War: SHOGUN 2

Trapcode 3D Stroke

Trapcode EchoSpace

Trapcode Lux

Trapcode Particular

Trapcode Shine

Trapcode SoundKeys

Trapcode Starglow

Tribes: Ascend

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

VirtualCloneDrive

Visual C++ 8.0 Runtime Setup Package (x64)

Visual Studio 2008 x64 Redistributables

VLC media player 1.1.8

VVVVVV

Winamp

.

==== Event Viewer Messages From Past Week ========

.

6/29/2012 5:43:21 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

6/29/2012 5:43:21 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

6/29/2012 5:43:03 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

6/29/2012 5:43:01 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

6/29/2012 5:43:01 PM, Error: Service Control Manager [7000] - The PDIHWCTL service failed to start due to the following error: The system cannot find the file specified.

6/29/2012 5:43:00 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

6/29/2012 1:06:30 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

6/28/2012 9:07:50 PM, Error: volsnap [35] - The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.

6/28/2012 7:05:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

6/28/2012 7:05:17 AM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

6/25/2012 5:35:35 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Real-time protection has stopped functioning for an unknown reason. Restart the service in order to recover.

6/25/2012 4:57:30 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

6/24/2012 7:16:39 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

6/24/2012 5:08:58 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

6/23/2012 7:15:52 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

6/23/2012 6:01:01 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

6/22/2012 7:16:21 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

6/22/2012 4:14:41 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: Antimalware protection has stopped functioning for an unknown reason. In some instances, restarting the service may resolve the problem.

.

==== End Of File ===========================

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  • Staff

Greetings And Welcome To The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flash-drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Gringo

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