5 replies to this topic

[Alpha32]

Hi,

On Friday night my 2 year old computer whilst playing a game sort of made a bang (it sounded like a bang but might not have been) and then the fans started to sound like a vacuum because they was going faster in order to keep the computer cool however a minute later the computer shut down and everytime to turn it on the fans kick in fast to keep it from overheating and the computer stays on for about 5 minutes roughly before shutting down again.

Once it shuts down if you give it a minute and turn it on you hear what appears to be a warning sound then an error on screen saying 'Warning: Processor Thermal Trip' then loads but of course, after a few minutes it shuts back down because of an overheat.

I've given it a good dusting but did nothing so I went out and bought a new fan, power supply with a better fan intergrated and thermal paste fitted them but still no luck and not quite sure what to do as it can't be the processor as it would load the computer at all.


I've emailed Intel and Advent (the computer manufacturer) to see if they might know the problem or if they've even heard of this before, but no reply as of yet. I think it might be the motherboard but i'm not a computer tech or really know much about computers when it comes to hardware so wouldn't know where to look for one which will suite my computer which is a Intel Q8200 with DDR2 memory but are nearly all DDR3 now

I'm really out of idea's as I don't know what to do or try next.


All kinds of help is kindly appreciated


Thanks

[Firefox]

This type of hardware problem is sometimes hard to track down.

It could be several things....

1. The processor could have been damaged when it over heated the first time.

2. Look on the motherboard for evidence of failure, for example blown out capacitors.

3. If you have another spare power supply you can try swapping it out see if it works better.

Those are just some thought at the moment to try out.

[David H. Lipman]

Look at all the fans. Make sure that the heat fins of the CPU are clear of debris and dust bunnies.

[Alpha32]

Firefox, on 01 July 2012 - 06:33 PM, said:

This type of hardware problem is sometimes hard to track down.

It could be several things....

1. The processor could have been damaged when it over heated the first time.

2. Look on the motherboard for evidence of failure, for example blown out capacitors.

3. If you have another spare power supply you can try swapping it out see if it works better.

Those are just some thought at the moment to try out.

Yeah, it's going to be hard to find the cause of the problem but I would like to get it running rather than getting a new pc as it's pretty good (or was until friday ) might not be the most powerful computer but does everything I need.

1: I don't think the processor is damaged as it wouldn't have worked or at least of shown some kind of error?

2: I can't see any evidence of a failure however it's pretty dark but don't think there is from what i'm seeing.

3: I've used 2 different power supplies, both with different watt's but no luck. The one which came with the computer is a 420W and the new one I got was a 680W

David H. Lipman, on 01 July 2012 - 07:09 PM, said:

Look at all the fans. Make sure that the heat fins of the CPU are clear of debris and dust bunnies.

The computer was fully cleaned of dust as a result of this problem but it never fixed the problem.


Thanks

[David H. Lipman]

Can you get into the BIOS and does it have an error log ?
If yes, view it and report.

If you can get into the BIOS, how long does it last before shutdown ?

When the PC exhibits "...warning sound then an error on screen saying 'Warning: Processor Thermal Trip'..." have you physically checked component temperatures, touch test or otherwise ?

What is the make and manufacturer of the system or if home built, the motherboard ?

[Firefox]

It it is dark in there, then you will need to use a flashlight to check for blown caps to rule that out....

For an example of what I am talking about look at the info on this page => HERE