1 reply to this topic

[johnk]

Webroot says connection error, Malwarebytes just shows an hourglass for 10 seconds, superantisaver brings up an error, and spyhunter does not load.

Here is the hijackthis-


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:03:03 PM, on 2/13/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\slagent.exe
C:\WINDOWS\system32\slClient.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Webroot\Client\SPYSWEEPER.EXE
C:\DOCUME~1\jkavalia\LOCALS~1\Temp\ose00000.exe
C:\Program Files\Webroot\Client\SpySweeperUI.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.merhomes.com:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://*.iconf.net;...//irish;<local>
O1 - Hosts: PSL-004653-LTP
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: NVRIEbar.IEbar - {BCBF738C-4891-4B9A-959A-C6BF7F608C3A} - C:\Program Files\Naturalsoft\NaturalReader66\NVRIEbar.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [WebrootClientUI] "C:\Program Files\Webroot\Client\SpySweeperUI.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google AdSense Preview Tool - http://pagead2.googlesyndication.com/pagea...en/preview.html
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ProxyPal - {B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - C:\WINDOWS\system32\proxypal.exe
O9 - Extra 'Tools' menuitem: ProxyPal - {B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - C:\WINDOWS\system32\proxypal.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} (CentraUpdaterAxCtl Class) - http://asp18.centra.com/SiteRoots/main/Ins...raUpdaterAx.cab
O16 - DPF: {1B0375B5-1A57-4684-BDF5-4D2E68A7EF4A} (Pivotal ePower Lifecycle Engine (Version 5.9) - Platform Access (rdaclnt.dll)) - https://pivotal.corporate.merhomes.com/epow...cab/RDACLNT.CAB
O16 - DPF: {28E4BE08-1C25-4CE4-A9AA-3495A9D08C8E} (Pivotal eRelationship Active Access (version 5.9) - Shortcut Handler (rshortcut.dll)) - https://pivotal.corporate.merhomes.com/epow...b/RSHORTCUT.CAB
O16 - DPF: {2AEC967B-BE2B-4D88-BB4E-C25F26B96CB0} (Pivotal eRelationship Active Access (Version 5.9) - Smart Portal (rdaprtl.dll)) - https://pivotal.corporate.merhomes.com/epow...cab/RDAPRTL.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {3D7C60CF-3CA3-4EEF-8FDE-F3903709834B} (Pivotal eRelationship Active Access (Version 5.9) - Stealth Report Interface (rdaRprt.dll)) - https://pivotal.corporate.merhomes.com/epow...cab/RDARPRT.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-24-0.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6B231775-289F-4869-9120-FD6BEF3FEE7F} (Pivotal eRelationship Active Access (Version 5.9) - Charting Class (rdachart.dll)) - http://eagle/epower/cab/RDACHART.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1188239233625
O16 - DPF: {876DEC9E-28E9-4FE0-8ACD-CE107F9ACD1E} (Pivotal eRelationship Active Access (Version 5.9) - Resources (rdares.dll)) - https://pivotal.corp.../cab/RDARES.CAB
O16 - DPF: {8B777F7B-E3F0-496F-AEAC-EF9169C0A341} (Pivotal eRelationship Active Access (Version 5.9) - Email Connector (rdaemail.dll)) - https://pivotal.corporate.merhomes.com/epow...ab/RDAEMAIL.CAB
O16 - DPF: {A4BD9732-328D-11D4-BB89-00A0C9843488} (Pivotal ePower Lifecycle Engine (Version 5.9) - EMail Class (rn1sendx.dll)) - https://pivotal.corporate.merhomes.com/epow...ab/RN1SENDX.CAB
O16 - DPF: {A7977C3E-1450-4990-977D-9C5522B1E6DD} (Pivotal ePower Lifecycle Engine (Version 5.9) - Instantiator (rdaobjcreate.dll)) - https://pivotal.corporate.merhomes.com/epow...daObjCreate.cab
O16 - DPF: {AE4F48D0-6A0A-11D3-9FB0-005004A79108} (Pivotal eRelationship Active Access (Version 5.9) - Plug-in Result Return Collection (dfoutils.dll)) - https://pivotal.corporate.merhomes.com/epow...ab/DFOUTILS.CAB
O16 - DPF: {BB89F812-072A-45E9-BEB2-2781D468F4E0} (Pivotal eRelationship Active Access (Version 5.9) - Shared Object Library Interface (rdashare.dll)) - https://pivotal.corporate.merhomes.com/epow...ab/RDASHARE.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553555000} - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {D2A79F4E-98D9-4B65-9858-A7A1A3DCF872} (Pivotal eRelationship Active Access (Version 5.9) - Portal Control Proxy (rdaui.dll)) - https://pivotal.corp...r/cab/RdaUI.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cdcsoftware....bex/ieatgpc.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj01.cust...l/java/RntX.cab
O16 - DPF: {FA081ACE-41E6-4BD7-9B47-817BAFE2C572} (Pivotal eRelationship Tree Control - rdaTree.ocx) - https://pivotal.corporate.merhomes.com/epow...TreeControl.CAB
O16 - DPF: {FA91DF8D-53AB-455D-AB20-F2F023E498D3} (RSClientPrint Class) - http://bull/Reports/Reserved.ReportViewerW...OpType=PrintCab
O16 - DPF: {FB5FBB7F-92B4-11D3-8332-00C04F8B209E} (Genesys Webtour Control) - http://content101.mc.iconf.net/gcc_install...rowserquery.cab
O16 - DPF: {FBE37597-190E-4A06-978F-E39037999049} (Genesys Component Installer) - http://content101.mc.iconf.net/gcc_install...mcinstaller.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corporate.merhomes.com
O17 - HKLM\Software\..\Telephony: DomainName = corporate.merhomes.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corporate.merhomes.com
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

--
End of file - 11963 bytes

[AdvancedSetup]

I take it this computer is part of the Domain, Company, Network of: corporate.merhomes.com
If not then let me know but it sure looks like it with all that proxy stuff.

Please run the following tool.

[indent]Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Click Yes to allow ComboFix to continue scanning for malware.
  
• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

[/indent]