8 replies to this topic

[Nella]

Hi. I'm using Mozilla Firefox. I downloaded Malwarebytes, did a scan, and liked my results. I've located the program in Program Files but since I have no icons to click on, I don't know how to do another scan. Any suggestions?

[AdvancedSetup]

It should have created a program group with shortcuts here:

C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware

[extremeboy]

Hello.

If you installed Malwarebytes to it's default location which is \Program Files\Malwarebytes' Anti-Malware\ then you can double click on mbam.exe to launch Malwarebytes Anti-Malware.

Then once you launched it you can view your log. Back at the main Scanner screen, click on the the Logs tab in MBAM. There you should see all the log files when you run MBAM unless you deleted some. High-light the log you wish to open and select Open and you will be able to view the contents

Good luck.

With Regards,
Extremeboy

[Nella]

Thanks!

[Nella]

Ok, I tried that but all I get is the getting started menu. What am I doing wrong?

[extremeboy]

Hello.

what do you mean the "getting started menu"? Does the Malwarebytes anti-malware main page doesn't show up once you double click it? Could you describe that with some more details.

A screenshot would help us understand what the getting started menu is.

Thanks.

With Regards,
Extremeboy

[John L. Galt]

And, along those lines, did you download MBAM from here or C|Net?

[Nella]

I downloaded the program again and it's working now. Thanks.

[extremeboy]

Okay.

Glad you resolved it.