9 replies to this topic

[Carl]

Per the instructions, below is my HijackThis log file. Note that I was unable to create a Malwarebytes' Anti-Malware log file because Malwarebytes will not launch. Please review the information below and let me know what I need to do. Thank you so much for your hep.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:35:39, on 2/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\HURWIT~1\LOCALS~1\Temp\winlognn.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://remoteest.aporter.com/dana-cached/s...perSetupSP1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 8087 bytes

[AdvancedSetup]

[indent]Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Click Yes to allow ComboFix to continue scanning for malware.
  
• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

[/indent]

[Carl]

Per your instructions, I downloaded Combofix to my desktop, but it also will not launch. As a result, I do not have a C:\ComboFix.txt file. I did run another HijackThis log which I am pasting below. Please let me know how to proceed. Thank you so much for all of your assistance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:58:11, on 2/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\HURWIT~1\LOCALS~1\Temp\winlognn.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://remoteest.aporter.com/dana-cached/s...perSetupSP1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 7963 bytes

[Carl]

To be more specific, the ComboFix icon is now on my desktop. When I double click it, the Open File - Security Warning screen opens stating "The public could not be verified. Are you sure you want to run this software?". I click "Run" and nothing happens. This seems similar to when I click on the Malwarebytes' Anti-Malware icon on my desktop as well as the Spybot S&D icon. Nothing launches.

Please let me know your thoughts and how I should proceed. Thanks.

[Carl]

My sincere apologies for the multiple posts. I was now successful in running ComboFix from the desktop (by renaming the icon).

Per your instructions, I am now copying my C:\ComboFix.txt log and my new HijackThis log. Once again, thanks for your help and please advise how I should proceed. Thanks.

Below is my C:\ComboFix.txt log:

ComboFix 09-02-24.01 - Hurwitz Family 2009-02-24 15:39:31.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.696 [GMT -5:00]
Running from: c:\documents and settings\Hurwitz Family\Desktop\TryThis.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
AV: Webroot AntiVirus with AntiSpyware *On-access scanning disabled* (Updated)
FW: Webroot Internet Security Essentials *disabled*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32.exe
c:\windows\system32\404Fix.exe
c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\drivers\UACrrsxnkoe.sys
c:\windows\system32\dumphive.exe
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\UACnavxuxnq.log
c:\windows\system32\UACpdibivky.dll
c:\windows\system32\UACqowyrbfa.log
c:\windows\system32\UACsfvlwxif.log
c:\windows\system32\UACvpeoepab.dll
c:\windows\system32\UACwmnrencp.dat
c:\windows\system32\UACwxngeiph.dll
c:\windows\system32\UACxrqtnyvb.dll
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-01-24 to 2009-02-24 )))))))))))))))))))))))))))))))
.

2009-02-23 21:35 . 2009-02-23 21:35 <DIR> d-------- c:\program files\Trend Micro
2009-02-21 18:29 . 2009-02-21 18:29 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\Simply Super Software
2009-02-21 18:29 . 2009-02-21 18:29 <DIR> d-------- c:\documents and settings\All Users\Application Data\Simply Super Software
2009-02-21 18:29 . 2006-05-25 14:52 162,304 --a------ c:\windows\system32\ztvunrar36.dll
2009-02-21 18:29 . 2003-02-02 19:06 153,088 --a------ c:\windows\system32\unrar3.dll
2009-02-21 18:29 . 2005-08-26 00:50 77,312 --a------ c:\windows\system32\ztvunace26.dll
2009-02-21 18:29 . 2002-03-06 00:00 75,264 --a------ c:\windows\system32\unacev2.dll
2009-02-21 18:29 . 2006-06-19 12:01 69,632 --a------ c:\windows\system32\ztvcabinet.dll
2009-02-21 17:26 . 2009-02-24 15:27 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-21 17:26 . 2009-02-21 17:26 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-21 17:26 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-21 17:26 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-02-19 20:08 . 2009-02-21 18:55 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-02-19 20:08 . 2009-02-19 20:09 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-02-17 14:16 . 2009-02-23 11:11 <DIR> d--h----- C:\$AVG8.VAULT$
2009-02-17 13:32 . 2009-02-24 09:55 <DIR> d-------- c:\windows\system32\drivers\Avg
2009-02-17 13:32 . 2009-02-17 13:32 <DIR> d-------- c:\program files\AVG
2009-02-17 13:32 . 2009-02-17 13:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2009-02-17 13:32 . 2009-02-17 13:32 325,128 --a------ c:\windows\system32\drivers\avgldx86.sys
2009-02-17 13:32 . 2009-02-17 13:32 107,272 --a------ c:\windows\system32\drivers\avgtdix.sys
2009-02-17 13:32 . 2009-02-17 13:32 10,520 --a------ c:\windows\system32\avgrsstx.dll
2009-02-16 12:12 . 2009-02-16 12:12 <DIR> d-------- c:\program files\MSXML 4.0
2009-02-15 10:48 . 2009-02-15 10:48 <DIR> d-------- C:\Binaries
2009-02-15 10:26 . 2009-02-15 10:26 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\Webroot
2009-02-15 10:26 . 2009-01-20 09:07 1,553,272 --a------ c:\windows\WRSetup.dll
2009-02-15 10:14 . 2009-02-16 09:22 164 --a------ C:\install.dat
2009-02-15 09:22 . 2009-02-20 09:59 <DIR> d-------- c:\program files\Webroot
2009-02-15 09:22 . 2009-02-20 09:59 28 --a------ c:\windows\ODBC.INI
2009-02-15 09:21 . 2009-02-20 20:37 <DIR> d-------- c:\documents and settings\All Users\Application Data\Webroot
2009-02-13 21:34 . 2009-02-13 21:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\SITEguard
2009-02-13 21:32 . 2009-02-13 21:32 <DIR> d-------- c:\program files\Common Files\iS3
2009-02-13 21:32 . 2009-02-17 12:38 <DIR> d-------- c:\documents and settings\All Users\Application Data\STOPzilla!
2009-02-13 21:29 . 2009-02-13 21:29 <DIR> d-------- c:\program files\Enigma Software Group
2009-02-12 22:24 . 2009-02-24 08:19 5,189 --a------ c:\windows\system32\uacinit.dll
2009-02-12 22:20 . 2009-02-12 22:20 46 --a------ c:\windows\p2hhr.bat
2009-02-08 18:51 . 2009-02-08 18:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\Juniper Networks
2009-02-07 18:16 . 2009-02-07 18:16 <DIR> d-------- c:\windows\system32\QuickTime
2009-02-07 18:16 . 2009-02-07 18:16 <DIR> d-------- c:\program files\muvee Technologies
2009-02-07 18:16 . 2009-02-07 18:16 <DIR> d-------- c:\program files\Common Files\muvee Technologies
2009-02-07 18:16 . 2009-02-07 18:16 <DIR> d-------- c:\program files\3ivx
2009-02-05 23:42 . 2009-02-05 23:42 <DIR> d-------- c:\windows\system32\config\systemprofile\Application Data\Juniper Networks
2009-02-04 10:19 . 2009-02-04 10:19 721,912 --a------ c:\documents and settings\Hurwitz Family\gotomypc_428.exe
2009-02-02 20:18 . 2009-02-02 20:18 <DIR> d-------- c:\program files\Citrix
2009-02-02 20:18 . 2009-02-12 08:53 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\ICAClient
2009-02-02 19:58 . 2009-02-03 21:14 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\skypePM
2009-02-02 19:58 . 2009-02-02 19:58 48 --ah----- c:\windows\system32\ezsidmv.dat
2009-02-02 19:57 . 2009-02-04 09:52 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\Skype
2009-02-02 19:56 . 2009-02-02 19:56 <DIR> d-------- c:\program files\Skype
2009-02-02 19:56 . 2009-02-02 19:56 <DIR> d-------- c:\program files\Common Files\Skype
2009-02-02 19:56 . 2009-02-02 19:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\Skype
2009-02-02 19:45 . 2008-08-14 05:11 2,189,184 --------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-02 19:45 . 2008-08-14 05:09 2,145,280 --------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-02 19:45 . 2008-08-14 04:33 2,066,048 --------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-02 19:45 . 2008-08-14 04:33 2,023,936 --------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-02 19:29 . 2008-10-16 14:06 268,648 --a------ c:\windows\system32\mucltui.dll
2009-02-02 19:29 . 2008-10-16 14:06 208,744 --a------ c:\windows\system32\muweb.dll
2009-02-02 19:29 . 2008-10-16 14:06 27,496 --a------ c:\windows\system32\mucltui.dll.mui
2009-02-02 07:58 . 2009-02-02 07:58 <DIR> d-------- c:\documents and settings\NetworkService\Application Data\Juniper Networks
2009-02-01 23:26 . 2009-02-01 23:26 <DIR> d-------- c:\documents and settings\LocalService\Application Data\Juniper Networks
2009-02-01 23:25 . 2009-02-01 23:25 <DIR> d-------- c:\program files\Juniper Networks
2009-02-01 23:06 . 2009-02-08 19:08 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\Juniper Networks
2009-02-01 23:05 . 2009-02-01 23:05 <DIR> d-------- c:\windows\Sun
2009-02-01 22:55 . 2008-12-19 02:51 <DIR> d-------- c:\documents and settings\Hurwitz Family\Bluetooth Software
2009-02-01 22:55 . 2008-12-19 02:51 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\TMP
2009-02-01 22:55 . 2008-12-19 02:52 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\InstallShield
2009-02-01 22:55 . 2008-05-15 10:53 873,134 --a------ c:\windows\system32\oem1.inf
2009-02-01 22:55 . 2008-04-14 23:00 221,184 --a------ c:\windows\system32\wmpns.dll
2009-02-01 22:54 . 2009-02-08 19:08 <DIR> d-------- c:\documents and settings\Hurwitz Family
2009-02-01 22:53 . 2008-12-19 02:51 <DIR> d-------- c:\windows\system32\config\systemprofile\Bluetooth Software
2009-02-01 22:53 . 2008-12-19 02:51 <DIR> d-------- c:\windows\system32\config\systemprofile\Application Data\TMP
2009-02-01 22:53 . 2008-12-19 02:52 <DIR> d-------- c:\windows\system32\config\systemprofile\Application Data\InstallShield
2009-02-01 22:53 . 2008-12-19 02:51 <DIR> d-------- c:\documents and settings\Default User\Bluetooth Software
2009-02-01 22:22 . 2009-01-16 21:35 3,594,752 --------- c:\windows\system32\dllcache\mshtml.dll
2009-02-01 22:18 . 2008-09-15 07:12 1,846,400 --------- c:\windows\system32\dllcache\win32k.sys
2009-02-01 22:17 . 2008-05-27 12:23 765,952 --------- c:\windows\system32\dllcache\vgx.dll
2009-02-01 21:17 . 2008-12-11 05:57 333,952 --------- c:\windows\system32\dllcache\srv.sys
2009-02-01 21:17 . 2008-05-01 09:33 331,776 --------- c:\windows\system32\dllcache\msadce.dll
2009-02-01 21:06 . 2008-06-13 06:05 272,128 --------- c:\windows\system32\drivers\bthport.sys
2009-02-01 21:06 . 2008-06-13 06:05 272,128 --------- c:\windows\system32\dllcache\bthport.sys
2009-02-01 20:34 . 2009-02-01 20:41 <DIR> d-------- c:\program files\Google
2009-02-01 19:55 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2009-02-01 19:55 . 2008-05-08 09:02 203,136 --------- c:\windows\system32\dllcache\rmcast.sys
2009-02-01 19:50 . 2008-04-11 14:04 691,712 --------- c:\windows\system32\dllcache\inetcomm.dll
2009-02-01 19:12 . 2008-10-03 05:02 247,326 --------- c:\windows\system32\dllcache\strmdll.dll
2009-02-01 19:07 . 2008-10-15 11:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll
2009-02-01 19:03 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2009-02-01 17:52 . 2009-02-01 17:52 <DIR> d-------- c:\documents and settings\Hurwitz Family\Application Data\acccore
2009-02-01 17:51 . 2009-02-01 17:51 <DIR> d-------- c:\documents and settings\All Users\Application Data\AOL OCP
2009-02-01 17:51 . 2009-02-01 17:51 <DIR> d-------- c:\documents and settings\All Users\Application Data\AOL
2009-02-01 17:51 . 2009-02-01 17:51 <DIR> d-------- c:\documents and settings\All Users\Application Data\acccore
2009-02-01 17:42 . 2009-02-01 17:41 410,984 --a------ c:\windows\system32\deploytk.dll
2009-02-01 17:34 . 2006-10-26 19:56 32,592 --a------ c:\windows\system32\msonpmon.dll
2009-02-01 17:32 . 2009-02-01 17:32 <DIR> d-------- c:\program files\Microsoft.NET
2009-02-01 17:30 . 2009-02-01 17:31 <DIR> d-------- c:\windows\SHELLNEW
2009-02-01 17:30 . 2009-02-09 21:19 <DIR> d-------- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-01 17:29 . 2009-02-01 17:29 <DIR> dr-h----- C:\MSOCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-07 23:16 --------- d--h--w c:\program files\InstallShield Installation Information
2009-02-06 01:23 --------- d-----w c:\program files\Common Files\Adobe
2009-02-01 22:52 --------- d-----w c:\program files\AIM6
2009-02-01 22:51 --------- d-----w c:\program files\Viewpoint
2009-02-01 22:51 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2009-02-01 22:41 --------- d-----w c:\program files\Java
2008-12-19 09:10 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 09:10 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 05:25 634,024 ------w c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-06-24 17:17 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2009-01-20 09:01 238968 --a------ c:\program files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-01 39408]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-15 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-15 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-08-29 442477]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-08-28 471040]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-07-31 1343488]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-01 136600]
"HP Mobile Broadband"="c:\swsetup\HPQWWAN\HPMobileBroadband.exe" [2008-07-08 439600]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"SpySweeper"="c:\program files\Webroot\WebrootSecurity\SpySweeperUI.exe" [2009-01-20 6278520]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-02-17 1601304]
"IDTSysTrayApp"="sttray.exe" [2008-08-29 c:\windows\sttray.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2008-07-30 604776]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-02-17 13:32 10520 c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"135:TCP"= 135:TCP:DCOM(135)

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-12-07 29808]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-02-17 325128]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-02-17 107272]
R1 NEOFLTR_620_13687;Juniper Networks TDI Filter Driver (NEOFLTR_620_13687);c:\windows\system32\drivers\NEOFLTR_620_13687.sys [2008-11-07 64480]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-02-17 903960]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-02-17 298264]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2009-02-01 24652]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\WebrootSecurity\WRConsumerService.exe [2009-02-15 1090936]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2008-12-19 112128]
S1 NEOFLTR_600_12507;Juniper Networks TDI Filter Driver (NEOFLTR_600_12507);c:\windows\system32\drivers\NEOFLTR_600_12507.sys [2007-12-27 64160]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{323f16fe-f56d-11dd-86f4-002243a8b8ea}]
\Shell\AutoRun\command - d:\system\viewer\FlipVideoforPC.exe
\Shell\Flip Video for PC\command - d:\system\viewer\FlipVideoforPC.exe
.
- - - - ORPHANS REMOVED - - - -

Toolbar-SITEguard - (no file)
HKCU-Run-Aim6 - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.washingtonpost.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-24 15:42:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-02-24 15:43:49
ComboFix-quarantined-files.txt 2009-02-24 20:43:46

Pre-Run: 50,948,784,128 bytes free
Post-Run: 51,019,374,592 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

245 --- E O F --- 2009-02-16 17:12:43



And here is my new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 03:46:39 PM, on 2/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://remoteest.aporter.com/dana-cached/s...perSetupSP1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 7249 bytes

[AdvancedSetup]

STEP 01
Please Disable Spybot TEA TIMER - DO NOT continue until you've disabled Tea Timer.

Disable Teatimer
First step:

• Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  
• If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  
• If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For Either Version :

• Open Spybot S&D
  
• Click Mode, choose Advanced Mode
  
• Go To the bottom of the Vertical Panel on the Left, Click Tools
  
• then, also in left panel, click Resident shows a red/white shield.
  
• If your firewall raises a question, say OK
  
• In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
  
• OK any prompts.
  
• Use File, Exit to terminate Spybot
  
• Reboot your machine for the changes to take effect.

STEP 02
Download but do not yet run ComboFix
If you have a previous version of Combofix.exe, delete it and download a fresh copy.
Download it to your DESKTOP - it MUST run from the Desktop
download.bleepingcomputer.com/sUBs/ComboFix.exe
subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::

File::
c:\windows\system32\uacinit.dll
c:\windows\p2hhr.bat
c:\windows\system32\oem1.inf
c:\windows\system32\wmpns.dll

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

• Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  
• Disconnect from the Internet.
  
• Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  
• A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  
• It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
  When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 03

Download and install CCleaner

• CCleaner
  
• Double-click on the downloaded file "ccsetup216.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  
• Click on Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts

STEP 04
Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile
The post back NEW MBAM and HJT logs in that order please.

[Carl]

I followed all of your instructions and did not encounter any problems. Below I am including my MBAM and HJT logs (in that order).

Here is my MBAM log:

Malwarebytes' Anti-Malware 1.34
Database version: 1800
Windows 5.1.2600 Service Pack 3

2/24/2009 08:05:40 PM
mbam-log-2009-02-24 (20-05-40).txt

Scan type: Quick Scan
Objects scanned: 59697
Time elapsed: 3 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:22:42 PM, on 2/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://remoteest.aporter.com/dana-cached/s...perSetupSP1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 7662 bytes


Please let me know if there are any additional steps that need to be taken. Alternatively, please let me know if I can go back to using AVG and/or Spybot S&D. Thanks again for all of your help. It is greatly appreciated.

[AdvancedSetup]

Well the logs look good. As for using AVG it is running according to the logs, but if you have some portion disabled then yes re-enable it and check for updates and do a system scan with it.

Unless there is some other sign of an infection you should be clean now.


Please run the following to remove any tools that might have been used during the scaning and cleaning of your system.

STEP 1
[indent]Uninstall ComboFix.exe

• Click START then RUN
  
• Now type Combofix /u (if you renamed Combofix.exe use that name instead) in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
  
• [indent][/indent]
  
• When shown the disclaimer, Select "2"

Remove this folder C:\QooBox if the uninstall instructions don't work and delete Combofix.exe[/indent]

STEP 2
[indent]Uninstall GMER
Click on START - RUN and type in or copy/paste %windir%\gmer_uninstall.cmd to remove GMER.[/indent]

STEP 3
[indent]Uninstall other tools
Please Download OTMoveIt3 by Old Timer and save it to your Desktop.

• Double-click OTMoveIt3.exe to run it.
  
• While connected to the Internet, Click on the green CleanUp! button and it will populate a list of items to clean from your system that we used or may have used.
  
• It should ask if you want to clean up, select Yes and allow the system to clean up these items.
  NOW please reboot your computer to finish the cleanup process

[/indent]



If needed:Download and Update Java Runtime
The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 12.

• Go to http://java.sun.com/...loads/index.jsp
  
• Go to Java Runtime Environment (JRE) 6 Update 12 about half way down the page and click on the Download button.
  
• In Platform box choose Windows.
  
• Check the box to Accept License Agreement and click Continue.
  
• Click on Windows Offline Installation, click on the link under it which says jre-6u12-windows-i586-p.exe and save the downloaded file to your desktop.
  
• Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  
• Uncheck the Toolbar button (unless you want the toolbar)
  
• Reboot your computer

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?


[indent]At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• Check Turn off System Restore.
  
• Click Apply, and then click OK.
  
• Reboot.

Turn ON System Restore

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• UN-Check *Turn off System Restore*.
  
• Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.



Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions


Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org[/indent]

[Carl]

Thank you so much for all of your help. My system seems to be running great.

Quick question - can I restore my former settings for Spybot S&D (enable Tea Timer), or must that remain off?

[AdvancedSetup]

Yes you can re-enable Tea Timer.