This is what I'm having problems removing completely from my PC using XP pro and the Malwarebytes' Anti-Malware program, Malwarebytes' Anti-Malware 1.34
C:\WINDOWS\Temp\~tmpb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~tmpd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
Windows 5.1.2600 Service Pack 3
26/02/2009 1:29:39 AM
mbam-log-2009-02-26 (01-29-39).txt
Scan type: Quick Scan
Objects scanned: 59648
Time elapsed: 2 minute(s), 56 second(s)
Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 6
Files Infected: 8
Memory Processes Infected:
C:\WINDOWS\Temp\~tmpa.exe (Trojan.FakeAlert) -> Unloaded process successfully.
C:\WINDOWS\Temp\~tmpc.exe (Trojan.FakeAlert) -> Unloaded process successfully.
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSantispyware2009) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ms antispyware 2009 5.7 (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ms antispyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cognac (Trojan.FakeAlert) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSMHelp (Hijack.Help) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\Users\All Users\Application Data\CrucialSoft Ltd (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\SAVED (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\DELETED (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\BASE (Rogue.Multiple) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\system32\msxml71.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\msas2009.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20090226011333828.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\7z.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~tmpa.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\Temp\~tmpb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~tmpd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~tmpc.exe (Trojan.FakeAlert) -> Delete on reboot.
This is my log file after running the program but after restarting my PC the malware has not been removed and is back and running can you please help me with this problem anyone from tec support or forums.
Thank you
Sincerely
Mrtorres
#1
Posted 26 February 2009 - 01:53 PM
#2
Posted 26 February 2009 - 02:06 PM
hmmm...it may be something else "respawning" them at every boot...ive seen this before...I would either try running a full scan and checking again, or do the following...
Hello and Welcome to Malwarebytes.org
If you're having Malware related issues with your computer that you're unable to resolve.
1. Please read and follow the instructions provided here: What do I do now?
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
* Using these other tools often makes the cleanup task more difficult and time consuming.
* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
* There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
Hello and Welcome to Malwarebytes.org
If you're having Malware related issues with your computer that you're unable to resolve.
1. Please read and follow the instructions provided here: What do I do now?
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
* Using these other tools often makes the cleanup task more difficult and time consuming.
* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
* There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
Brandon
PC Tech/Malware Mutilator
ID-10-T Error Fixer Extraordinaire
As they say, I'm destroying Malware one BYTE at a time!
Electrobrandino's Theory of Reverse Malware Evolution...A MUST CLICKEY!!
PC Tech/Malware Mutilator
ID-10-T Error Fixer Extraordinaire
As they say, I'm destroying Malware one BYTE at a time!
Electrobrandino's Theory of Reverse Malware Evolution...A MUST CLICKEY!!
#3
Posted 26 February 2009 - 03:01 PM
the only reason I recommend doing a full scan is that the FULL scan will pick up any other TRACES of the viruses. It may very well be the TRACES that are causing the "respawn"
But even if that does get rid of said TRACES, still post up ur HJT log in the HJT forums so they can better analyze it and then you can relax
But even if that does get rid of said TRACES, still post up ur HJT log in the HJT forums so they can better analyze it and then you can relax
Brandon
PC Tech/Malware Mutilator
ID-10-T Error Fixer Extraordinaire
As they say, I'm destroying Malware one BYTE at a time!
Electrobrandino's Theory of Reverse Malware Evolution...A MUST CLICKEY!!
PC Tech/Malware Mutilator
ID-10-T Error Fixer Extraordinaire
As they say, I'm destroying Malware one BYTE at a time!
Electrobrandino's Theory of Reverse Malware Evolution...A MUST CLICKEY!!
#4
Posted 26 February 2009 - 03:12 PM
I see that you have posted over in the HJT threads. Good choice 
Im sure someone will be there to help you in no time.
CHEERS!
Im sure someone will be there to help you in no time.
CHEERS!
Brandon
PC Tech/Malware Mutilator
ID-10-T Error Fixer Extraordinaire
As they say, I'm destroying Malware one BYTE at a time!
Electrobrandino's Theory of Reverse Malware Evolution...A MUST CLICKEY!!
PC Tech/Malware Mutilator
ID-10-T Error Fixer Extraordinaire
As they say, I'm destroying Malware one BYTE at a time!
Electrobrandino's Theory of Reverse Malware Evolution...A MUST CLICKEY!!
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