I intend to post, but need clarification first.PUP.Datamngr
Posted 05 February 2013 - 11:46 PM
I did find a set of instructions that I should download and run DDS and send you an analysis report.
My question is, should I wait until I am infected again, or should I run the test after I clean the problem with MBAM? It should be a piece of cake to get infected again. All I have to do is pull up the New York Times Website, or just about any other one.
Posted 05 February 2013 - 11:52 PM
Yes, you are correct in that the detection and cleaning between the free and paid is the same. The paid version certainly does offer a lot better live protection but once the infection is there the removal engine is the same.
Regardless of whether or not you purchase the program you should never attempt any type of financial transactions on any computer that has any signs of an infection until the system has been cleaned.
Please go ahead and run the following scanner and send back the logs. Based on the logs we should be able to provide you with more information.
Download DDS from one of the locations below and save to your Desktop
Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
- When done, DDS will open two (2) logs:
- Save both reports to your desktop
- Please include the following logs in your next reply: DDS.txt and Attach.txt
You can ignore the note about zipping the Attach.txt file in most cases.
Posted 05 February 2013 - 11:57 PM
Again, I ask this question, which may or may not be important. I am not currently infected, although I usually manage to get a bad report that the PUP.Datamngr has returned within a few minutes. Does it matter whether I run DDS infected or uninfected?
Posted 05 March 2013 - 09:28 AM
Posted 05 March 2013 - 09:41 AM
If it is, please continue there with gringo until he gives you the all clear and then if you are still getting BSOD we can look into it further.
Thanks for understanding....
Dell Precision T7500, Win7 Ultimate 64bit fully updated, McAfee Corp Edition v8.8,
Watchguard Firewall, Intel Xeon E5606CPU, Dual Quad Core Processors, 16GB Ram,
E5606 @ 2.13GHz, Nvidia Quadro NVS420, Raid-1 Dual 1TB Sata 10000 rpm Hard Drives
Dual DVD Burners, IE10, Opera, MBAM
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