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Computer is running quite slow, potential virus!

liam5

By liam5
in Resolved Malware Removal Logs

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liam5

liam5

Posted
Posted

Hey it's me again :). This is my dads computer, I was hoping that you could help me clean this one as well :D? Thanks in advance.

Here are my logs:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 7.0.6001.18639 BrowserJavaVersion: 10.5.1

Run by colette at 18:15:48 on 2013-02-26

Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.3062.2013 [GMT 0:00]

.

AV: Norman Security Suite *Disabled/Outdated* {D038CA80-26F3-90BF-94AA-03C4D945E661}

SP: Norman Security Suite *Disabled/Outdated* {6B592B64-00C9-9F31-AE1A-38B6A2C2ACDC}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Fujitsu Siemens Computers\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Launch Manager\HotkeyApp.exe

C:\ProgramData\fsc-reg\fscreg.exe

C:\Program Files\Launch Manager\WisLMSvc.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=FUJD&bmod=FUJD

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=FUJD&bmod=FUJD

uURLSearchHooks: FCToolbarURLSearchHook Class: {ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d} - c:\program files\nectar search toolbar\Helper.dll

uURLSearchHooks: <No Name>: - LocalServer32 - <no file>

BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Nectar Search Toolbar BHO: {B7C2F0D8-2209-4693-A15D-5A537211D48B} - c:\program files\nectar search toolbar\Toolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Nectar Search Toolbar: {8020143D-5926-4394-A04D-DD0B649DA121} - c:\program files\nectar search toolbar\Toolbar.dll

TB: Nectar Search Toolbar: {8020143D-5926-4394-A04D-DD0B649DA121} - c:\program files\nectar search toolbar\Toolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [fsc-reg] c:\programdata\fsc-reg\fscreg.exe 20120927

mRun: [HotkeyApp] "c:\program files\launch manager\HotkeyApp.exe"

mRun: [Wbutton] c:\program files\launch manager\WButton.exe

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

dRun: [fsc-reg] c:\programdata\fsc-reg\fscreg.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{04225D98-AD77-40DA-A3B0-58384E0EA4A6} : DHCPNameServer = 192.168.1.254 192.168.1.254

TCP: Interfaces\{4E5D030A-7E87-4525-8CDE-4069FDC6B3FB} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{99F9B72D-1AC5-4D8B-AABB-D7D401945372} : DHCPNameServer = 192.168.1.254

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\25.0.1364.97\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

============= SERVICES / DRIVERS ===============

.

R1 ALE_NF;Norman Network Filter ALE driver;c:\windows\system32\drivers\ale_nf.sys [2012-6-15 99088]

R1 NGS;Norman General Security Driver;c:\program files\norman\ngs\bin\ngs.sys [2012-6-15 26744]

R1 NPROSEC;Norman Security driver;c:\program files\norman\ngs\bin\nprosec.sys [2012-6-15 91136]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]

R2 Ndiskio;Ndiskio;c:\program files\norman\nse\bin\ndiskio.sys [2012-6-13 22880]

R2 nregsec;Norman Registry Security driver;c:\program files\norman\ngs\bin\nregsec.sys [2012-6-15 61496]

R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\drivers\ew_jubusenum.sys [2012-10-26 73216]

R3 WisLMSvc;WisLMSvc;c:\program files\launch manager\WisLMSvc.exe [2008-6-12 118784]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 athrusb;Belkin Wireless LAN USB device driver;c:\windows\system32\drivers\athrusb.sys [2008-7-28 904192]

S3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\drivers\ew_hwusbdev.sys [2012-10-26 102784]

S3 ew_usbenumfilter;huawei_CompositeFilter;c:\windows\system32\drivers\ew_usbenumfilter.sys [2012-10-26 11136]

S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2012-10-26 235392]

S3 huawei_cdcacm;huawei_cdcacm;c:\windows\system32\drivers\ew_jucdcacm.sys [2012-10-26 90112]

S3 huawei_cdcecm;huawei_cdcecm;c:\windows\system32\drivers\ew_jucdcecm.sys [2012-10-26 64384]

S3 huawei_ext_ctrl;huawei_ext_ctrl;c:\windows\system32\drivers\ew_juextctrl.sys [2012-10-26 26624]

S3 NvcMFlt;NvcMFlt;c:\windows\system32\drivers\nvcv32mf.sys [2012-9-12 48376]

S3 NVCScheduler;Norman Virus Control Scheduler;"c:\program files\norman\npm\bin\nvcsched.exe" --> c:\program files\norman\npm\bin\NVCSCHED.EXE [?]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S4 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]

S4 BecHelperService;BecHelperService;c:\program files\3 mobile broadband\3connect\BecHelperService.exe [2012-10-26 1740696]

S4 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]

S4 NHS;Norman Hash Server;c:\program files\norman\nvc\bin\nhs.exe [2012-6-15 793520]

S4 NNFSVC;Norman Network Filtering service;c:\program files\norman\ngs\bin\nnf.exe [2012-6-15 231216]

S4 Norman ZANDA;Norman ZANDA;c:\program files\norman\npm\bin\zanda.exe [2007-12-14 431320]

S4 NPROSECSVC;Norman Security service;c:\program files\norman\ngs\bin\nprosec.exe [2012-6-15 90144]

S4 nsesvc;Norman Scanner Engine Service;c:\program files\norman\nse\bin\nsesvc.exe [2012-8-24 288104]

S4 NUAA;Norman User Activity Agent;c:\program files\norman\npc\bin\nuaa.exe [2012-6-13 84392]

S4 nvcoas;Norman Virus Control on-access component;c:\program files\norman\nvc\bin\nvcoas.exe [2012-7-4 287312]

S4 NVOY;Norman Resource Provider;c:\program files\norman\npm\bin\nvoy.exe [2012-6-13 100936]

S4 Scheduler;Norman Scheduler Service;c:\program files\norman\npm\bin\scheduler.exe [2012-6-15 99312]

S4 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2012-5-30 3048136]

S4 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-11-9 160944]

.

=============== Created Last 30 ================

.

2013-02-13 23:11:46 -------- d-----w- c:\users\colette\appdata\roaming\SUPERAntiSpyware.com

2013-02-13 23:11:39 -------- d-----w- c:\programdata\SUPERAntiSpyware.com

2013-02-13 23:11:39 -------- d-----w- c:\program files\SUPERAntiSpyware

2013-02-13 22:54:43 -------- d-----w- c:\users\colette\appdata\roaming\Malwarebytes

2013-02-13 22:54:33 -------- d-----w- c:\programdata\Malwarebytes

2013-02-13 22:54:32 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-02-13 22:54:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-02-13 22:25:14 -------- d-----w- c:\program files\Microsoft Synchronization Services

2013-02-13 22:24:43 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition

2013-02-13 22:23:19 -------- d-----w- c:\program files\Microsoft Visual Studio 8

2013-02-13 22:22:55 -------- d-----w- c:\program files\Microsoft Analysis Services

2013-02-13 21:57:23 -------- d-----w- c:\users\colette\appdata\local\Microsoft Help

2013-02-13 21:40:50 -------- d-----w- c:\program files\PowerISO

2013-02-13 21:40:30 -------- d-----w- c:\windows\pss

.

==================== Find3M ====================

.

2013-02-10 16:45:29 74096 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-10 16:45:29 697712 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-01-27 13:35:50 113608 ----a-w- c:\windows\system32\drivers\scdemu.sys

.

============= FINISH: 18:16:13.06 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 13/06/2012 20:58:00

System Uptime: 26/02/2013 17:23:20 (1 hours ago)

.

Motherboard: FUJITSU SIEMENS | | LV2

Processor: Genuine Intel® CPU T1400 @ 1.73GHz | U2E1 | 1729/mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 93 GiB total, 66.129 GiB free.

D: is FIXED (NTFS) - 48 GiB total, 47.472 GiB free.

E: is CDROM ()

F: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

3Connect

Activation Assistant for the 2007 Microsoft Office suites

Adobe Flash Player 11 ActiveX

Adobe Reader 8.1.2

Belkin Wireless USB Utility

Big Fish Games Center (remove only)

Big Fish Games Sudoku (remove only)

Compatibility Pack for the 2007 Office system

Cradle of Rome (remove only)

Google Chrome

Google Desktop

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Huawei modem

Intel® Graphics Media Accelerator Driver

Java Auto Updater

Java 7 Update 5

JavaFX 2.1.1

Launch Manager V1.4.9

Lexmark Z2400 Series

Mahjong Towers Eternity (remove only)

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office Home and Student 2007

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2007

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2007

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2007

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2007

Microsoft Office Word MUI (English) 2010

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Works

Microsoft XML Parser

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MurGee Auto Mouse Click 1.0

Mystery Case Files - Prime Suspects (remove only)

Nectar Search Toolbar

Nero 8 Essentials

neroxml

Norman Security Suite

Picasa 2

Poker Superstars II (remove only)

PowerISO

Realtek High Definition Audio Driver

Recuva

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Skype Click to Call

Skype™ 6.0

SUPERAntiSpyware

Synaptics Pointing Device Driver

SystemDiagnostics

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

VCRedistSetup

Virtual Villagers (remove only)

.

==== Event Viewer Messages From Past Week ========

.

26/02/2013 11:17:23, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.69 for the Network Card with network address 001644F90747 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

25/02/2013 22:29:48, Error: Service Control Manager [7016] - The Norman Scanner Engine Service service has reported an invalid current state 0.

25/02/2013 22:08:13, Error: EventLog [6008] - The previous system shutdown at 23:39:00 on 13/02/2013 was unexpected.

.

==== End Of File ===========================

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop. (please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>
Please stick with me until I give you the "all clear".

<+>The removal of malware isn't instantaneous, please be patient.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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liam5

liam5

Posted
  • Author
Posted

Thanks for the fast response Mr C :).Here is the log :).

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6001 Service Pack 1) 32 bits version

Started in : Normal mode

User : colette [Admin rights]

Mode : Scan -- Date : 02/26/2013 18:58:09

| ARK || FAK || MBR |

¤¤¤ Bad processes : 3 ¤¤¤

[sUSP PATH] fscreg.exe -- C:\ProgramData\fsc-reg\fscreg.exe [7] -> KILLED [TermProc]

[Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

[Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 7 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : fsc-reg (C:\ProgramData\fsc-reg\fscreg.exe 20120927) [7] -> FOUND

[RUN][sUSP PATH] HKUS\.DEFAULT[...]\Run : fsc-reg (C:\ProgramData\fsc-reg\fscreg.exe) [7] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-1379214631-1226160119-271801152-1000[...]\Run : fsc-reg (C:\ProgramData\fsc-reg\fscreg.exe 20120927) [7] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-18[...]\Run : fsc-reg (C:\ProgramData\fsc-reg\fscreg.exe) [7] -> FOUND

[TASK][sUSP PATH] WindowsConfig : C:\Users\colette\AppData\Roaming\explorerr[1].exe [x] -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[60] : NtCreateFile @ 0x81E72366 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED473C4)

SSDT[72] : NtCreateProcess @ 0x81EDF72B -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED45F7C)

SSDT[73] : NtCreateProcessEx @ 0x81EDF776 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED45FAC)

SSDT[78] : NtCreateThread @ 0x81EDF560 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED45FDC)

SSDT[317] : NtSetSystemInformation @ 0x81E42722 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED4751C)

SSDT[334] : NtTerminateProcess @ 0x81E2E2F0 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED46D0A)

SSDT[358] : NtWriteVirtualMemory @ 0x81E59033 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED46F60)

SSDT[382] : NtCreateThreadEx @ 0x81E4CF82 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED4660A)

SSDT[383] : NtCreateUserProcess @ 0x81E13E26 -> HOOKED (\??\C:\Program Files\Norman\Ngs\Bin\nprosec.sys @ 0x8ED45B20)

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD1600BEVT-22ZCT0 +++++

--- User ---

[MBR] 16ca817a46c6e055c6a114324f705297

[bSP] 4ef82b1181b1bfe2c09ef88cf5f03fa0 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 9000 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 18434048 | Size: 94923 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 212836352 | Size: 48702 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_S_02262013_02d1858.txt >>

RKreport[1]_S_02262013_02d1855.txt ; RKreport[2]_S_02262013_02d1858.txt

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MrCharlie

MrCharlie

Posted
Posted

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

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MrCharlie

MrCharlie

Posted
Posted

Clean........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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liam5

liam5

Posted
  • Author
Posted

Thanks again :).

ComboFix 13-02-26.01 - colette 26/02/2013 19:44:43.1.2 - x86

Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.3062.2082 [GMT 0:00]

Running from: c:\users\colette\Desktop\ComboFix.exe

AV: Norman Security Suite *Disabled/Outdated* {D038CA80-26F3-90BF-94AA-03C4D945E661}

SP: Norman Security Suite *Disabled/Outdated* {6B592B64-00C9-9F31-AE1A-38B6A2C2ACDC}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((( Files Created from 2013-01-26 to 2013-02-26 )))))))))))))))))))))))))))))))

.

.

2013-02-26 19:50 . 2013-02-26 19:50 -------- d-----w- c:\users\colette\AppData\Local\temp

2013-02-26 19:50 . 2013-02-26 19:50 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-02-26 18:54 . 2013-02-26 18:54 15616 ----a-w- c:\windows\system32\drivers\TrueSight.sys

2013-02-13 23:11 . 2013-02-13 23:11 -------- d-----w- c:\users\colette\AppData\Roaming\SUPERAntiSpyware.com

2013-02-13 23:11 . 2013-02-13 23:11 -------- d-----w- c:\program files\SUPERAntiSpyware

2013-02-13 23:11 . 2013-02-13 23:11 -------- d-----w- c:\programdata\SUPERAntiSpyware.com

2013-02-13 22:54 . 2013-02-13 22:54 -------- d-----w- c:\users\colette\AppData\Roaming\Malwarebytes

2013-02-13 22:54 . 2013-02-13 22:54 -------- d-----w- c:\programdata\Malwarebytes

2013-02-13 22:54 . 2013-02-13 22:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-02-13 22:54 . 2012-12-14 16:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-02-13 22:25 . 2013-02-13 22:25 -------- d-----w- c:\program files\Microsoft Synchronization Services

2013-02-13 22:24 . 2013-02-13 22:24 -------- d-----w- c:\program files\Microsoft Sync Framework

2013-02-13 22:24 . 2013-02-13 22:24 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition

2013-02-13 22:23 . 2013-02-13 22:23 -------- d-----w- c:\program files\Microsoft Visual Studio 8

2013-02-13 22:22 . 2013-02-13 22:22 -------- d-----w- c:\program files\Microsoft Analysis Services

2013-02-13 21:57 . 2013-02-13 21:57 -------- d-----w- c:\users\colette\AppData\Local\Microsoft Help

2013-02-13 21:40 . 2013-02-13 21:40 -------- d-----w- c:\program files\PowerISO

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-10 16:45 . 2012-06-16 11:08 74096 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-10 16:45 . 2012-06-16 11:08 697712 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-01-27 13:35 . 2013-01-27 13:35 113608 ----a-w- c:\windows\system32\drivers\scdemu.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d}"= "c:\program files\Nectar Search Toolbar\Helper.dll" [2012-10-05 361472]

.

[HKEY_CLASSES_ROOT\clsid\{ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]

[HKEY_CLASSES_ROOT\TypeLib\{8021825B-2FBA-43AA-8FC9-1289DCD80B76}]

[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{B7C2F0D8-2209-4693-A15D-5A537211D48B}]

2012-10-05 06:11 1633280 ----a-w- c:\program files\Nectar Search Toolbar\Toolbar.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

"{8020143D-5926-4394-A04D-DD0B649DA121}"= "c:\program files\Nectar Search Toolbar\Toolbar.dll" [2012-10-05 1633280]

.

[HKEY_CLASSES_ROOT\clsid\{8020143d-5926-4394-a04d-dd0b649da121}]

[HKEY_CLASSES_ROOT\FCTB000061465.IEToolbar.1]

[HKEY_CLASSES_ROOT\TypeLib\{22466F1F-0B10-41B0-A971-3A28599AA7C7}]

[HKEY_CLASSES_ROOT\FCTB000061465.IEToolbar]

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]

"{8020143D-5926-4394-A04D-DD0B649DA121}"= "c:\program files\Nectar Search Toolbar\Toolbar.dll" [2012-10-05 1633280]

.

[HKEY_CLASSES_ROOT\clsid\{8020143d-5926-4394-a04d-dd0b649da121}]

[HKEY_CLASSES_ROOT\FCTB000061465.IEToolbar.1]

[HKEY_CLASSES_ROOT\TypeLib\{22466F1F-0B10-41B0-A971-3A28599AA7C7}]

[HKEY_CLASSES_ROOT\FCTB000061465.IEToolbar]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"fsc-reg"="c:\programdata\fsc-reg\fscreg.exe" [2008-01-17 511248]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HotkeyApp"="c:\program files\Launch Manager\HotkeyApp.exe" [2007-07-26 192512]

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-01-21 91520]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

"Z1"="c:\users\colette\Downloads\mbar-1.01.0.1020\mbar\mbar.exe" [2013-02-26 1363528]

.

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"fsc-reg"="c:\programdata\fsc-reg\fscreg.exe" [2008-01-17 511248]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

[HKLM\~\startupfolder\C:^Users^colette^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]

path=c:\users\colette\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk

backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup

backupExtension=.Startup

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HKEY_CURRENT_USER

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HKEY_CURRENT_USER\Software

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HKEY_CURRENT_USER\Software\Microsoft

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HKEY_CURRENT_USER\Software\Microsoft\Active Setup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]

2008-01-12 05:16 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]

2012-06-13 12:08 1831936 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]

2007-06-06 09:52 154392 ----a-w- c:\windows\System32\hkcmd.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]

2007-06-06 09:52 142104 ----a-w- c:\windows\System32\igfxtray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdqamon]

2007-12-17 11:45 16040 ----a-w- c:\program files\Lexmark Z2400 Series\lxdqamon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdqmon.exe]

2007-12-17 11:45 656040 ----a-w- c:\program files\Lexmark Z2400 Series\lxdqmon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]

2007-03-01 21:57 153136 ----a-w- c:\program files\Common Files\Nero\Lib\NeroCheck.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Norman ZANDA]

2012-02-14 14:56 348560 ----a-w- c:\program files\Norman\Npm\Bin\zlh.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NPCTray]

2011-09-14 08:04 96856 ----a-w- c:\program files\Norman\Npc\Bin\npc_tray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]

2007-06-06 09:52 138008 ----a-w- c:\windows\System32\igfxpers.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]

2007-05-02 06:08 366400 ----a-w- c:\program files\Picasa2\PicasaMediaDetector.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\recinfo]

2008-02-13 11:45 52224 ----a-w- c:\recinfo\recinfo.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]

2007-07-06 09:06 4669440 ----a-w- c:\windows\RtHDVCpl.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]

2008-01-21 02:23 1233920 ----a-w- c:\program files\Windows Sidebar\sidebar.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2012-01-17 10:07 252296 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]

2012-11-01 19:45 4763008 ----a-w- c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

2012-06-13 14:58 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPStart]

2007-08-17 12:40 102400 ----a-w- c:\program files\Synaptics\SynTP\SynTPStart.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]

2008-01-21 02:23 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]

2008-01-21 02:23 2153472 ----a-w- c:\windows\System32\oobefldr.dll

.

R4 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [x]

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-02-25 22:20 1629648 ----a-w- c:\program files\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-02-26 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-16 16:45]

.

2013-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2012-06-15 08:41]

.

2013-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2012-06-15 08:41]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=FUJD&bmod=FUJD

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=FUJD&bmod=FUJD

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.1.254

.

- - - - ORPHANS REMOVED - - - -

.

HKLM-Run-Wbutton - c:\program files\Launch Manager\WButton.exe

MSConfigStartUp-CtrlVol - c:\program files\Launch Manager\CtrlVol.exe

MSConfigStartUp-Installed Components - c:\users\colette\AppData\Roaming\44340E.exe

MSConfigStartUp-LaunchAp - c:\program files\Launch Manager\LaunchAp.exe

MSConfigStartUp-Realtek - c:\users\colette\AppData\Roaming\54F494.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-02-26 19:50

Windows 6.0.6001 Service Pack 1 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

Completion time: 2013-02-26 19:52:22

ComboFix-quarantined-files.txt 2013-02-26 19:52

.

Pre-Run: 70,882,037,760 bytes free

Post-Run: 70,913,916,928 bytes free

.

- - End Of File - - EA16B45BCC202B2CD928DC4F35805197

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MrCharlie

MrCharlie

Posted
Posted

Make sure Defender is permanently disabled:

http://www.howtogeek...ow-turn-it-off/

**Unless this is the paid version of SAS, please make sure it's not running at startup.

If I remember correctly there's a setting to un-check to disable it running at start up.

SUPERAntiSpyware

--------------------------------------------

Download TFC to your desktop

Close any open windows.

Double click the TFC icon to run the program

TFC will close all open programs itself in order to run,

Click the Start button to begin the process.

Allow TFC to run uninterrupted.

The program should not take long to finish it's job

Once its finished it should automatically reboot your machine,

if it doesn't, manually reboot to ensure a complete clean

---------------------------------------------

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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liam5

liam5

Posted
  • Author
Posted

Thanks :)

# AdwCleaner v2.113 - Logfile created 02/26/2013 at 20:18:58

# Updated 23/02/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 1 (32 bits)

# User : colette - COLETTE-PC

# Boot Mode : Normal

# Running from : C:\Users\colette\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.FCTB000061465Pos

Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.FCTB000061465Pos.1

Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.IEToolbar

Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.IEToolbar.1

Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.JSOptionsImpl

Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.JSOptionsImpl.1

Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook

Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1

Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Found : HKLM\SOFTWARE\FCTB000061465

***** [internet Browsers] *****

-\\ Internet Explorer v7.0.6001.18639

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.97

File : C:\Users\colette\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1344 octets] - [26/02/2013 20:18:58]

########## EOF - C:\AdwCleaner[R1].txt - [1404 octets] ##########

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MrCharlie

MrCharlie

Posted
Posted

Some adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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liam5

liam5

Posted
  • Author
Posted

Both ran fine, and did their jobs xd. Malwarebytes didn't find anything, Pc seems to be running a bit faster since that adware was removed :). I just have one issue which has been persisting for a long time on this computer. System restore never seems to work, it won't let me create new restore points and it says there are no restore points at all.

# AdwCleaner v2.113 - Logfile created 02/26/2013 at 20:30:15

# Updated 23/02/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 1 (32 bits)

# User : colette - COLETTE-PC

# Boot Mode : Normal

# Running from : C:\Users\colette\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000061465.FCTB000061465Pos

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000061465.FCTB000061465Pos.1

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000061465.IEToolbar

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000061465.IEToolbar.1

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000061465.JSOptionsImpl

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000061465.JSOptionsImpl.1

Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook

Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\FCTB000061465

***** [internet Browsers] *****

-\\ Internet Explorer v7.0.6001.18639

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.97

File : C:\Users\colette\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1473 octets] - [26/02/2013 20:28:58]

AdwCleaner[s1].txt - [1424 octets] - [26/02/2013 20:29:15]

########## EOF - C:\AdwCleaner[s1].txt - [1484 octets] ##########

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.02.26.10

Windows Vista Service Pack 1 x86 NTFS

Internet Explorer 7.0.6001.18000

colette :: COLETTE-PC [administrator]

26/02/2013 20:34:28

mbam-log-2013-02-26 (20-34-28).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 199704

Time elapsed: 3 minute(s), 13 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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MrCharlie

MrCharlie

Posted
Posted

Well ComboFix created one, can you see if it's there:

* Created a new restore point

-------------------------------------

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.

MrC

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liam5

liam5

Posted
  • Author
Posted

There's no system restore points showing, in system restore :/.

Here is the farbar scan log. :)

Farbar Service Scanner Version: 20-02-2013

Ran by colette (administrator) on 26-02-2013 at 21:01:25

Running from "C:\Users\colette\Desktop"

Windows Vista Home Premium Service Pack 1 (X86)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo IP is accessible.

Yahoo.com is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Security Center:

============

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is OK.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

Other Services:

==============

File Check:

========

C:\Windows\system32\nsisvc.dll => MD5 is legit

C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit

C:\Windows\system32\dhcpcsvc.dll => MD5 is legit

C:\Windows\system32\Drivers\afd.sys

[2012-06-14 22:34] - [2011-04-21 13:16] - 0273408 ____A (Microsoft Corporation) 48EB99503533C27AC6135648E5474457

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit

C:\Windows\system32\Drivers\tcpip.sys

[2012-06-14 22:28] - [2010-06-16 15:59] - 0898952 ____A (Microsoft Corporation) 782568AB6A43160A159B6215B70BCCE9

C:\Windows\system32\dnsrslvr.dll

[2012-06-14 22:34] - [2011-03-02 14:49] - 0086528 ____A (Microsoft Corporation) 4805D9A6D281C7A7DEFD9094DEC6AF7D

C:\Windows\system32\mpssvc.dll

[2008-01-21 02:24] - [2008-01-21 02:24] - 0393216 ____A (Microsoft Corporation) D1639BA315B0D79DEC49A4B0E1FB929B

C:\Windows\system32\bfe.dll

[2008-01-21 02:23] - [2008-01-21 02:23] - 0328704 ____A (Microsoft Corporation) 8582E233C346AEFE759833E8A30DD697

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit

C:\Windows\system32\SDRSVC.dll => MD5 is legit

C:\Windows\system32\vssvc.exe

[2008-01-21 02:23] - [2008-01-21 02:23] - 1054720 ____A (Microsoft Corporation) D5FB73D19C46ADE183F968E13F186B23

C:\Windows\system32\wscsvc.dll

[2008-01-21 02:23] - [2008-01-21 02:23] - 0061440 ____A (Microsoft Corporation) 683DD16B590372F2C9661D277F35E49C

C:\Windows\system32\wbem\WMIsvc.dll

[2008-01-21 02:24] - [2008-01-21 02:24] - 0161792 ____A (Microsoft Corporation) 00B79A7C984678F24CF052E5BEB3A2F5

C:\Windows\system32\wuaueng.dll => MD5 is legit

C:\Windows\system32\qmgr.dll

[2008-01-21 02:25] - [2008-01-21 02:25] - 0758272 ____A (Microsoft Corporation) 02ED7B4DBC2A3232A389106DA7515C3D

C:\Windows\system32\es.dll

[2012-06-14 22:34] - [2008-04-18 05:48] - 0269312 ____A (Microsoft Corporation) 3CB3343D720168B575133A0A20DC2465

C:\Windows\system32\cryptsvc.dll

[2008-01-21 02:24] - [2008-01-21 02:24] - 0128000 ____A (Microsoft Corporation) 6DE363F9F99334514C46AEC02D3E3678

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\system32\svchost.exe => MD5 is legit

C:\Windows\system32\rpcss.dll

[2012-06-14 22:31] - [2009-03-03 04:39] - 0551424 ____A (Microsoft Corporation) 301AE00E12408650BADDC04DBC832830

**** End of log ****

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MrCharlie

MrCharlie

Posted
Posted

See if this works:

Boot into Safe Mode without networking and open a command prompt as administrator:

http://www.lytebyte....a-command-line/

Now Type net stop winmgmt and hit Enter. This will stop the Windows Management Instrumentation Service

Next go to C:\Windows\System32\wbem and rename the repository folder to repositoryold

Restart.

Now again open a command prompt as administrator, type net stop winmgmt and hit Enter.

Next Type winmgmt /resetRepository and hit Enter.

Restart.

Now see if you can create a System Restore Point manually.

MrC

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MrCharlie

MrCharlie

Posted
Posted

See if this works.....

Please download GrantPerms.zip and save it to your desktop:

http://download.blee.../GrantPerms.zip

Unzip the file and depending on the system run GrantPerms.exe

Copy and paste the following in the edit box:

C:\Windows\System32\wbem\repository

Click Unlock. When it is done click "OK".

Click List Permissions and post the result (Perms.txt) that pops up. A copy of Perms.txt will be saved in the same directory the tool is run.

See if you can rename it now. MrC

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liam5

liam5

Posted
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Posted

Nope still can't rename it. Here is the log thou.

GrantPerms by Farbar

Ran by colette (administrator) at 2013-02-27 13:33:00

===============================================

\\?\C:\Windows\System32\wbem\repository

Owner: BUILTIN\Administrators

DACL(P)(AI):

BUILTIN\Administrators FULL ALLOW (CI)(OI)

NT AUTHORITY\SYSTEM FULL ALLOW (CI)(OI)

BUILTIN\Users READ/EXECUTE ALLOW (CI)(OI)

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