1 reply to this topic

[daviduk109]

Help please, a rootkit virus has taken over my computer. I have been working with people at CNET website to remove all malware infections, but the rootkit virus could not be removed and now it has got worse. I cannot run any programs on my computer in normal mode. I could run HijackThis in safe mode, I have attached the log of the scan below. Is there anyone that can help with this? Thanks!


StartupList report, 13/03/2009, 22:26:14
StartupList version: 1.52.2
Started from : C:\Documents and Settings\User1\Desktop\HiJackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16791)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\User1\Desktop\HiJackThis.bat
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Ptipbmf = rundll32.exe ptipbmf.dll,SetWriteCacheMode
CTHelper = CTHELPER.EXE
AudioDrvEmulator = "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
MSConfig = C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - (no file) - {7E853D72-626A-48EC-A868-BA8D5E23E045}
NAV Helper - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD}
(no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Ad-Aware Update (Weekly).job
AppleSoftwareUpdate.job
Norton AntiVirus - Run Full System Scan - User1.job
Norton AntiVirus - Run Norton QuickScan - User1.job
Norton SystemWorks One Button Checkup.job
Symantec Drmc.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[ewidoOnlineScan Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\EWIDOO~1.DLL
CODEBASE = http://downloads.ewi...oOnlineScan.cab

[Installation Support]
InProcServer32 = C:\Program Files\Yahoo!\Common\Yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\Yinsthelper.dll

[Symantec Script Runner Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\tgctlsr.dll
CODEBASE = https://www-secure.symantec.com/techsupp/as...abs/tgctlsr.cab

[Windows Live Safety Center Base Module]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\wlscBase.dll
CODEBASE = http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

[System Requirements Lab Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\sysreqlab2.dll
CODEBASE = http://www.systemreq.../sysreqlab2.cab
OSD = C:\WINDOWS\Downloaded Program Files\SysReqLab2.osd

[{71057C18-0507-4747-86BC-E11CE7512C5F}]
CODEBASE = https://register.btinternet.com/templates/b...lcontrol013.cab

[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.macromedia.com/get/flash...t/ultrashim.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx
CODEBASE = http://download.macromedia.com/pub/shockwa...ash/swflash.cab

[webhelper Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\btwebcontrol.dll
CODEBASE = https://register.btinternet.com/templates/b...bcontrol028.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------
End of report, 6,389 bytes
Report generated in 0.047 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[AdvancedSetup]

[indent]Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Click Yes to allow ComboFix to continue scanning for malware.
  
• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

[/indent]