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I can't remove Trojan.Ransom and PUM.UserWLoad


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DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.5.1

Run by user at 12:19:23 on 2013-05-08

Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.1783.617 [GMT 8:00]

.

AV: ESET NOD32 Antivirus 4.0 *Disabled/Outdated* {CB0F8167-5331-BA19-698E-64816B6801A5}

AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: ESET NOD32 Antivirus 4.0 *Disabled/Outdated* {706E6083-750B-B597-533E-5FF310EF4B18}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe

C:\PROGRA~1\VIDEOD~1\bar\1.bin\4zbarsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe

C:\Windows\PLFSetI.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\USB Disk Security\USBGuard.exe

C:\Program Files\Autorun Eater\oldmcdonald.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Autorun Eater\billy.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\SMART BRO\UIExec.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe

C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zSrchMn.exe

C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbrmon.exe

C:\Windows\System32\spool\drivers\w32x86\3\E_FATIBZP.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Windows\System32\spool\drivers\w32x86\3\E_FATIGEI.EXE

C:\Program Files\FilesFrog Update Checker\update_checker.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe

C:\Users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe

C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\notepad.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k SDRSVC

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^HJ^man000^YY^&ptb=0C05D5E1-C3E2-4756-A3F1-D26D421B9DCB

uURLSearchHooks: <No Name>: {93a3111f-4f74-4ed8-895e-d9708497629e} - c:\program files\videodownloadconverter_4z\bar\1.bin\4zSrcAs.dll

uWindows: Load = c:\users\user~1\locals~1\temp\msbkzvp.com

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - c:\program files\babylontoolbar\babylontoolbar\1.8.11.10\bh\BabylonToolbar.dll

BHO: Toolbar BHO: {312f84fb-8970-4fd3-bddb-7012eac4afc9} - c:\program files\videodownloadconverter_4z\bar\1.bin\4zbar.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton antivirus\engine\18.7.1.3\ips\ipsbho.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Search Assistant BHO: {c547c6c2-561b-4169-a2a5-20ba771ca93b} - c:\program files\videodownloadconverter_4z\bar\1.bin\4zSrcAs.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.1.391.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll

TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Babylon Toolbar: {98889811-442D-49dd-99D7-DC866BE87DBC} - c:\program files\babylontoolbar\babylontoolbar\1.8.11.10\BabylonToolbarTlbr.dll

TB: VideoDownloadConverter: {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - c:\program files\videodownloadconverter_4z\bar\1.bin\4zbar.dll

uRun: [Google Update] "c:\users\user\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [EPSON Stylus C90 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibzp.exe /fu "c:\users\user~1\appdata\local\temp\E_S4918.tmp" /EF "HKCU"

uRun: [speech Recognition] "c:\windows\speech\common\sapisvr.exe" -SpeechUX -Startup

uRun: [EPSON T13 T22E Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatigei.exe /fu "c:\windows\temp\E_SC300.tmp" /EF "HKCU"

uRun: [Facebook Update] "c:\users\user\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver

uRun: [sDP] c:\program files\filesfrog update checker\update_checker.exe /auto

uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe

uRun: [NokiaSuite.exe] c:\program files\nokia\nokia suite\NokiaSuite.exe -tray

mRun: [AmIcoSinglun] c:\program files\amicosinglun\AmIcoSinglun.exe

mRun: [PLFSetI] c:\windows\PLFSetI.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [uSB Security] c:\program files\usb disk security\USBGuard.exe

mRun: [Autorun Eater] c:\program files\autorun eater\oldmcdonald.exe

mRun: [brMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN

mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin

mRun: [uIExec] "c:\program files\smart bro\UIExec.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [MDS_Menu] "c:\program files\olympus\ib\muitransfer\muistartmenu.exe" "c:\program files\olympus\ib" updatewithcreateonce "software\olympus\ib\1.0"

mRun: [VideoDownloadConverter Search Scope Monitor] "c:\progra~1\videod~1\bar\1.bin\4zsrchmn.exe" /m=2 /w /h

mRun: [VideoDownloadConverter_4z Browser Plugin Loader] c:\progra~1\videod~1\bar\1.bin\4zbrmon.exe

mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "c:\programdata\malwarebytes\malwarebytes' anti-malware\cleanup.dll",ProcessCleanupScript

StartupFolder: c:\users\user~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\user\appdata\roaming\dropbox\bin\Dropbox.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:149

uPolicies-Explorer: NoDriveAutoRun = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Merriam%20Webster's%20Spell-Jam/Images/stg_drm.ocx

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Merriam%20Webster's%20Spell-Jam/Images/armhelper.ocx

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA} : NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{D1A655B2-0FBF-465B-92A0-B33BDF1192E8} : NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{DAF6C52B-CE19-48F1-A09B-81DF039B9CE8} : NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{E05A355B-A1BC-4169-BD14-8157B4549E1E} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{E05A355B-A1BC-4169-BD14-8157B4549E1E}\34E4246427565675966696 : DHCPNameServer = 10.16.3.143 10.32.1.7

TCP: Interfaces\{E05A355B-A1BC-4169-BD14-8157B4549E1E}\46C696E6B6 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{E05A355B-A1BC-4169-BD14-8157B4549E1E}\D656E646F6A716 : DHCPNameServer = 192.168.0.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1207010.003\symds.sys [2012-10-16 340088]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1207010.003\symefa.sys [2012-10-16 744568]

R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.6.0.29\definitions\bashdefs\20130502.001\BHDrvx86.sys [2013-5-8 1000024]

R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.6.0.29\definitions\ipsdefs\20130505.002\IDSvix86.sys [2013-5-6 386720]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1207010.003\ironx86.sys [2012-10-16 136312]

R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\nav\1207010.003\symnets.sys [2012-10-16 299640]

R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.7.1.3\ccsvchst.exe [2012-10-16 130008]

R2 VideoDownloadConverter_4zService;VideoDownloadConverterService;c:\progra~1\videod~1\bar\1.bin\4zbarsvc.exe [2013-3-28 42504]

R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-10-12 106656]

R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2011-2-1 132480]

R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2011-2-1 232960]

R3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2010-7-6 343592]

S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.sys [2010-6-10 25600]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]

S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2011-3-11 201168]

S3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2011-3-11 101120]

S3 massfilter;Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2012-2-21 9216]

S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2012-11-9 137600]

S3 OlyCamComm;OLYMPUS USB Communication Device;c:\windows\system32\drivers\OlyCamComm.sys [2009-9-10 21648]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-2-2 1343400]

S3 ZTEusbvoice;ZTE VoUSB Port;c:\windows\system32\drivers\ZTEusbvoice.sys [2012-2-21 107776]

S4 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-2-6 727720]

S4 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2012-8-13 3064000]

S4 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S4 UI Assistant Service;UI Assistant Service;c:\program files\smart bro\AssistantServices.exe [2012-2-21 253264]

.

=============== Created Last 30 ================

.

2013-05-02 11:06:44 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-02 11:06:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-05-02 11:06:11 -------- d-----w- c:\users\user\appdata\local\Programs

2013-05-01 08:51:01 -------- d--h--w- c:\windows\PIF

2013-04-24 06:32:07 1210728 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-17 01:48:32 -------- d-----w- C:\EPSON

2013-04-10 10:54:21 2345984 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 10:54:15 195816 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 10:50:26 3958120 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 10:50:26 3902312 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 10:50:24 69632 ----a-w- c:\windows\system32\smss.exe

2013-04-10 10:50:24 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 10:49:24 2691072 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 10:49:21 131072 ----a-w- c:\windows\system32\aaclient.dll

2013-04-10 10:49:20 36864 ----a-w- c:\windows\system32\tsgqec.dll

2013-04-08 06:12:03 -------- d-----w- c:\windows\pss

.

==================== Find3M ====================

.

2013-03-13 16:35:51 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-13 16:35:51 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-02-22 03:37:50 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-02-22 03:31:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-02-12 13:51:24 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

============= FINISH: 12:21:13.83 ===============

Attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Ultimate

Boot Device: \Device\HarddiskVolume1

Install Date: 2/1/2011 9:50:06 AM

System Uptime: 5/8/2013 11:09:41 AM (1 hours ago)

.

Motherboard: eMachines | | HM43_CP

Processor: Intel® Core i3 CPU M 380 @ 2.53GHz | CPU | 911/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 244 GiB total, 6.92 GiB free.

D: is FIXED (NTFS) - 222 GiB total, 0.186 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Anchor Service CS4

Adobe Bridge CS4

Adobe CMaps CS4

Adobe Color - Photoshop Specific CS4

Adobe Color EU Extra Settings CS4

Adobe Color JA Extra Settings CS4

Adobe Color NA Recommended Settings CS4

Adobe Color Video Profiles CS CS4

Adobe CSI CS4

Adobe Default Language CS4

Adobe Device Central CS4

Adobe Download Assistant

Adobe Drive CS4

Adobe ExtendScript Toolkit CS4

Adobe Extension Manager CS4

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Fonts All

Adobe Linguistics CS4

Adobe Media Player

Adobe Output Module

Adobe PDF Library Files CS4

Adobe Photoshop CS4

Adobe Photoshop CS4 Support

Adobe Reader X (10.1.4)

Adobe Search for Help

Adobe Service Manager Extension

Adobe Setup

Adobe Shockwave Player 11.5

Adobe Type Support CS4

Adobe Update Manager CS4

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS4

AdobeColorCommonSetCMYK

AdobeColorCommonSetRGB

Alcor Micro USB Card Reader

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

aTube Catcher

Autorun Eater v2.5

Babylon toolbar

Battle of the Immortals

Bing Bar

BitTorrent

Bonjour

Brother MFL-Pro Suite MFC-240C

Catwalk Countdown

Cheat Engine 6.2

Chikka Messenger

Connect

CyberLink PowerDirector

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dll-Files.com Fixer

Dropbox

Epson Easy Photo Print 2

Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)

EPSON Printer Software

EPSON T13 T22E Series Manual

EPSON T13 T22E Series Printer Uninstall

Facebook Messenger 2.1.4814.0

Facebook Video Calling 1.2.0.159

Facebook Video Calling 1.2.0.287

FilesFrog Update Checker

FotoSnaps Photo Books and Cards

Globe Broadband

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

Intel® Graphics Media Accelerator Driver

iTunes

Java Auto Updater

Java 6 Update 33

Java 7 Update 5

JavaFX 2.1.1

kuler

Malwarebytes Anti-Malware version 1.75.0.1300

Merriam Webster's Spell-Jam

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft_VC100_CRT_SP1_x86

MSVC80_x86_v2

MSVC90_x86

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nanny Mania 2 Hollywood 1.00

Nokia Connectivity Cable Driver

Nokia PC Suite

Nokia Suite

Norton AntiVirus

Norton Security Scan

Olympus ib

PC Connectivity Solution

PDF Settings CS4

Photoshop Camera Raw

picture-shark 1.0

PowerDVD

QuickTime

Red Eye Remover 2.0

Sally's Studio - Premium Edition

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2760762) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Skype Click to Call

Skype™ 5.10

SMART BRO

SmartSound Quicktracks 5

Stellarium 0.11.0

Suite Shared Configuration CS4

TypingMaster Pro

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

USB Disk Security

Video Web Camera

VideoDownloadConverter Toolbar

VLC media player 1.0.5

Web Photo Album 1.1

Windows Driver Package - Nokia Modem (02/25/2011 4.7)

Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9)

Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0)

Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

5/7/2013 9:38:02 PM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

5/7/2013 6:06:30 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WwanSvc service.

5/7/2013 4:35:28 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

5/3/2013 2:46:54 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

5/2/2013 9:03:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/2/2013 9:03:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

5/2/2013 9:03:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/2/2013 9:03:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

5/2/2013 9:02:57 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx86 discache eeCtrl ehdrv IDSVix86 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6

5/1/2013 4:48:31 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

.

==== End Of File ===========================

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  • Staff

Hello starshine

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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The computer is running normally.

Results of screen317's Security Check version 0.99.63

Windows 7 x86 (UAC is enabled)

Out of date service pack!!

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

ESET NOD32 Antivirus 4.0

Norton AntiVirus

Antivirus out of date! (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

JavaFX 2.1.1

Java 6 Update 33

Java 7 Update 5

Java version out of Date!

Adobe Flash Player 11.6.602.180

Adobe Reader 10.1.6 Adobe Reader out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Norton AntiVirus Engine 18.7.1.3 ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 6%

````````````````````End of Log``````````````````````

# AdwCleaner v2.300 - Logfile created 05/11/2013 at 01:31:14

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Ultimate (32 bits)

# User : user - MARJORIE

# Boot Mode : Normal

# Running from : C:\Users\user\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

Stopped & Deleted : VideoDownloadConverter_4zService

***** [Files / Folders] *****

File Deleted : C:\Users\user\Desktop\Check for Updates.lnk

Folder Deleted : C:\Program Files\BabylonToolbar

Folder Deleted : C:\Program Files\FilesFrog Update Checker

Folder Deleted : C:\Program Files\VideoDownloadConverter_4z

Folder Deleted : C:\ProgramData\APN

Folder Deleted : C:\ProgramData\Babylon

Folder Deleted : C:\ProgramData\Trymedia

Folder Deleted : C:\Users\user\AppData\LocalLow\VideoDownloadConverter_4z

Folder Deleted : C:\Users\user\AppData\Roaming\Babylon

Folder Deleted : C:\Users\user\AppData\Roaming\iWin

Folder Deleted : C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\BI

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{312F84FB-8970-4FD3-BDDB-7012EAC4AFC9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C547C6C2-561B-4169-A2A5-20BA771CA93B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{312F84FB-8970-4FD3-BDDB-7012EAC4AFC9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C547C6C2-561B-4169-A2A5-20BA771CA93B}

Key Deleted : HKCU\Software\PIP

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\Somoto

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\Software\BabylonToolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE

Key Deleted : HKLM\SOFTWARE\Classes\b

Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd

Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd.1

Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore

Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore.1

Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr

Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1F6F39C1-00A8-4752-A94C-D0EA92D978B6}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{291BCCC1-6890-484A-89D3-318C928DAC1B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2A1260C1-2964-453F-B0BA-FA429472EB5F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{312F84FB-8970-4FD3-BDDB-7012EAC4AFC9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{363D5C92-10DC-4287-93E5-1832EECC48EC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3B41BE90-F731-4137-AFF3-2CA951E7F0D9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4128C64D-F0DD-4811-9405-D22294E8151F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5354D921-3F52-47C5-938D-77A2FB6DEFE7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66292684-B2C2-4C7C-B3D2-BF446E30744C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{69407823-3494-4400-8D49-612549E8F4EE}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6BFF4BCB-7A73-45A7-AC4C-389A34E1D1EF}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{71144427-1368-4D18-8DC9-2AE3CC4C4F83}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8FCA5302-6D6D-4645-BF99-D43CF76CE474}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99E1F6FD-2E94-4CF6-8344-1BA63CD3BD9B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C547C6C2-561B-4169-A2A5-20BA771CA93B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DD385519-22E7-4BE2-8A8D-35C66DF4858E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ED345812-2722-4DCA-9976-D01832DB44EE}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}

Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane

Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1

Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc

Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc.1

Key Deleted : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD

Key Deleted : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{17B10E59-09E1-4C39-A738-6774D7AB7778}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD2049E-E483-4425-8555-8E0775ACB631}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D73F2D0-2FAB-458E-977D-2F9050E0ED60}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E9469AF-E866-4476-B767-810630F1F6E7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{47700C35-9E3E-4DAD-934C-0CE28A87237C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{716E443D-7CAA-44F1-866B-F45D00E712CC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72063D77-7590-4DA9-A7F8-F5ECAF3632C4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7FC87AC5-FA93-476E-A32C-A941229DED0B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2D3826A1-F3E8-45D6-94B5-C26D8EC0073B}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3EE17DD1-E28B-4AED-A3B2-9C29CB2C19D6}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{886F93AD-3CBB-4424-8442-A7340243540F}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{AA289DBC-59B6-40A5-AC7D-C90DF850289C}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CA723163-6FAD-43D4-8B93-0D8C52BD9974}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{F1F328EB-F5A5-432B-A54C-05F3EF5B0BD8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FB0E8A09-F08C-44CF-9E15-97ADAC016248}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FE8DBB09-C3D3-4477-80CB-D38914B94BB8}

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.DynamicBarButton

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.DynamicBarButton.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.FeedManager

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.FeedManager.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.HTMLMenu

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.HTMLMenu.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.HTMLPanel

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.HTMLPanel.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.MultipleButton

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.MultipleButton.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.PseudoTransparentPlugin

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.PseudoTransparentPlugin.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.Radio

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.Radio.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.RadioSettings

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.RadioSettings.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.ScriptButton

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.ScriptButton.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.SettingsPlugin

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.SettingsPlugin.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.SkinLauncher

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.SkinLauncher.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.ThirdPartyInstaller

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.ThirdPartyInstaller.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.UrlAlertButton

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.UrlAlertButton.1

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.XMLSessionPlugin

Key Deleted : HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.XMLSessionPlugin.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{312F84FB-8970-4FD3-BDDB-7012EAC4AFC9}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C547C6C2-561B-4169-A2A5-20BA771CA93B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1F6F39C1-00A8-4752-A94C-D0EA92D978B6}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{5354D921-3F52-47C5-938D-77A2FB6DEFE7}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{71144427-1368-4D18-8DC9-2AE3CC4C4F83}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{99E1F6FD-2E94-4CF6-8344-1BA63CD3BD9B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{ED345812-2722-4DCA-9976-D01832DB44EE}

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\90C64EA18BA25EE488BF80DCF07F2FFD

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FilesFrog Update Checker

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VideoDownloadConverter_4zbar Uninstall

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\SOFTWARE\Software

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{93A3111F-4F74-4ED8-895E-D9708497629E}]

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [sDP]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{98889811-442D-49DD-99D7-DC866BE87DBC}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [VideoDownloadConverter Search Scope Monitor]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [VideoDownloadConverter_4z Browser Plugin Loader]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^HJ^man000^YY^&ptb=0C05D5E1-C3E2-4756-A3F1-D26D421B9DCB --> hxxp://www.google.com

-\\ Google Chrome v26.0.1410.64

File : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.2203] : homepage = "hxxp://search.babylon.com/?affID=119816&babsrc=HP_ss&mntrId=4cf3923800000000000018f4[...]

Deleted [l.2778] : urls_to_restore_on_startup = [ "hxxp://search.babylon.com/?affID=119816&babsrc=HP_ss&mntrId=4[...]

*************************

AdwCleaner[s1].txt - [14554 octets] - [11/05/2013 01:31:14]

########## EOF - C:\AdwCleaner[s1].txt - [14615 octets] ##########

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 32 bits version

Started in : Normal mode

User : user [Admin rights]

Mode : Remove -- Date : 05/11/2013 01:46:40

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 12 ¤¤¤

[sHELL][sUSP PATH] HKCU\[...]\Windows : Load (C:\Users\user\Local Settings\Temp\msbkzvp.com) [x] -> DELETED

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA} : NameServer (202.126.40.5 222.127.143.5) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{D1A655B2-0FBF-465B-92A0-B33BDF1192E8} : NameServer (202.126.40.5 222.127.143.5) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{DAF6C52B-CE19-48F1-A09B-81DF039B9CE8} : NameServer (202.126.40.5 222.127.143.5) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA} : NameServer (202.126.40.5 222.127.143.5) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{D1A655B2-0FBF-465B-92A0-B33BDF1192E8} : NameServer (202.126.40.5 222.127.143.5) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{DAF6C52B-CE19-48F1-A09B-81DF039B9CE8} : NameServer (202.126.40.5 222.127.143.5) -> NOT REMOVED, USE DNSFIX

[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED

[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[13] : NtAlertResumeThread @ 0x8351F19D -> HOOKED (Unknown @ 0x8671E708)

SSDT[14] : NtAlertThread @ 0x834CCEFE -> HOOKED (Unknown @ 0x8671E7E8)

SSDT[19] : NtAllocateVirtualMemory @ 0x8348DE9F -> HOOKED (Unknown @ 0x8675EA40)

SSDT[22] : NtAlpcConnectPort @ 0x83495F6E -> HOOKED (Unknown @ 0x865E6DA0)

SSDT[43] : NtAssignProcessToJobObject @ 0x83439880 -> HOOKED (Unknown @ 0x8661A9F8)

SSDT[74] : NtCreateMutant @ 0x834C13FD -> HOOKED (Unknown @ 0x8661A008)

SSDT[86] : NtCreateSymbolicLinkObject @ 0x8345155B -> HOOKED (Unknown @ 0x8661A718)

SSDT[87] : NtCreateThread @ 0x8351D3D6 -> HOOKED (Unknown @ 0x86720C80)

SSDT[88] : NtCreateThreadEx @ 0x8347B441 -> HOOKED (Unknown @ 0x8661A808)

SSDT[96] : NtDebugActiveProcess @ 0x834F299A -> HOOKED (Unknown @ 0x8661AAD8)

SSDT[111] : NtDuplicateObject @ 0x834BE8AA -> HOOKED (Unknown @ 0x8675EBD0)

SSDT[131] : NtFreeVirtualMemory @ 0x832F58E4 -> HOOKED (Unknown @ 0x8671EF18)

SSDT[145] : NtImpersonateAnonymousToken @ 0x834350CC -> HOOKED (Unknown @ 0x8671E548)

SSDT[147] : NtImpersonateThread @ 0x8349AE17 -> HOOKED (Unknown @ 0x8671E628)

SSDT[155] : NtLoadDriver @ 0x833E332B -> HOOKED (Unknown @ 0x8657C268)

SSDT[168] : NtMapViewOfSection @ 0x834C16BF -> HOOKED (Unknown @ 0x8671EE18)

SSDT[177] : NtOpenEvent @ 0x834C3D4F -> HOOKED (Unknown @ 0x8661AEA0)

SSDT[190] : NtOpenProcess @ 0x834C3D19 -> HOOKED (Unknown @ 0x8675ED70)

SSDT[191] : NtOpenProcessToken @ 0x8347EFE1 -> HOOKED (Unknown @ 0x8675EB10)

SSDT[194] : NtOpenSection @ 0x834C19A2 -> HOOKED (Unknown @ 0x8661AD00)

SSDT[198] : NtOpenThread @ 0x834C2670 -> HOOKED (Unknown @ 0x8675ECA0)

SSDT[215] : NtProtectVirtualMemory @ 0x834C2429 -> HOOKED (Unknown @ 0x8661A908)

SSDT[304] : NtResumeThread @ 0x834B47B7 -> HOOKED (Unknown @ 0x8671E8C8)

SSDT[316] : NtSetContextThread @ 0x8351EC4B -> HOOKED (Unknown @ 0x8671EB68)

SSDT[333] : NtSetInformationProcess @ 0x8348F4B0 -> HOOKED (Unknown @ 0x8671EC48)

SSDT[350] : NtSetSystemInformation @ 0x834CD5DB -> HOOKED (Unknown @ 0x8661ABB8)

SSDT[366] : NtSuspendProcess @ 0x8351F0D7 -> HOOKED (Unknown @ 0x8661ADE0)

SSDT[367] : NtSuspendThread @ 0x834DBE3C -> HOOKED (Unknown @ 0x8671E9A8)

SSDT[370] : NtTerminateProcess @ 0x834A42F5 -> HOOKED (Unknown @ 0x864244F0)

SSDT[371] : NtTerminateThread @ 0x834B70CC -> HOOKED (Unknown @ 0x8671EA88)

SSDT[385] : NtUnmapViewOfSection @ 0x834BE4C4 -> HOOKED (Unknown @ 0x8671ED38)

SSDT[399] : NtWriteVirtualMemory @ 0x834C9D9B -> HOOKED (Unknown @ 0x8675E928)

S_SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x87674758)

S_SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x87658EB0)

S_SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x87658DA8)

S_SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x87658FD0)

S_SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x87674688)

S_SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x87658930)

S_SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x87658AD0)

S_SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x87658A00)

S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x87674818)

S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x87662008)

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-22A0RT0 ATA Device +++++

--- User ---

[MBR] 84e98072b2c4289a33353ee2f65ac8a5

[bSP] c22d8b473fc09941a678a6cdf32b4911 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 249902 Mo

2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 512007615 | Size: 226925 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_05112013_02d0146.txt >>

RKreport[1]_S_05112013_02d0144.txt ; RKreport[2]_D_05112013_02d0146.txt

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  • Staff

Hello starshine

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hi gringo. The computer is running normally.

ComboFix 13-05-10.03 - user 05/11/2013 3:00.1.4 - x86

Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.1783.960 [GMT 8:00]

Running from: c:\users\user\Desktop\ComboFix.exe

AV: ESET NOD32 Antivirus 4.0 *Disabled/Outdated* {CB0F8167-5331-BA19-698E-64816B6801A5}

AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: ESET NOD32 Antivirus 4.0 *Disabled/Outdated* {706E6083-750B-B597-533E-5FF310EF4B18}

SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\{02C331C6-7A2C-4493-9ED5-1064D84BE4D3}.xps

c:\users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\{24F07D1C-690C-4AF4-8453-5AE6496F388D}.xps

c:\users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\{26BE577F-C863-4086-8C48-2345EEF351D9}.xps

c:\users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\{41E55E3D-B8C4-4A9D-9227-35B07A5CBD22}.xps

c:\users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\{84A1BA50-30CE-485B-96BE-DBBF13F5455F}.xps

c:\users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\{F394DC12-2418-4D37-A90F-EBA2BE6DDC69}.xps

c:\users\user\Documents\~WRL0003.tmp

c:\users\user\Documents\~WRL0005.tmp

c:\users\user\Documents\~WRL3810.tmp

c:\users\Public\Documents\~WRD1172.tmp

c:\users\Public\Documents\~WRL0003.tmp

c:\windows\system32\DEBUG.log

.

.

((((((((((((((((((((((((( Files Created from 2013-04-10 to 2013-05-10 )))))))))))))))))))))))))))))))

.

.

2013-05-10 19:27 . 2013-05-10 19:27 -------- d-----w- c:\users\Guest\AppData\Local\temp

2013-05-10 19:27 . 2013-05-10 19:27 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-09 10:07 . 2013-05-09 10:07 -------- d-----w- c:\users\user\AppData\Local\ElevatedDiagnostics

2013-05-02 11:06 . 2013-05-02 11:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-05-02 11:06 . 2013-04-04 06:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-02 11:06 . 2013-05-02 11:06 -------- d-----w- c:\users\user\AppData\Local\Programs

2013-05-01 08:51 . 2013-05-02 12:32 -------- d--h--w- c:\windows\PIF

2013-04-24 06:32 . 2013-04-12 13:58 1210728 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-17 01:48 . 2013-04-17 02:38 -------- d-----w- C:\EPSON

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-09 01:48 . 2011-03-28 10:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-03-19 05:06 . 2013-04-10 10:50 3958120 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-03-19 05:06 . 2013-04-10 10:50 3902312 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 04:54 . 2013-04-10 10:50 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 02:50 . 2013-04-10 10:50 69632 ----a-w- c:\windows\system32\smss.exe

2013-03-13 16:35 . 2013-02-19 13:36 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-13 16:35 . 2013-02-19 13:36 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-03-01 03:11 . 2013-04-10 10:54 2345984 ----a-w- c:\windows\system32\win32k.sys

2013-02-12 15:13 . 2013-04-10 10:49 2691072 ----a-w- c:\windows\system32\mstscax.dll

2013-02-12 15:07 . 2013-04-10 10:49 131072 ----a-w- c:\windows\system32\aaclient.dll

2013-02-12 13:59 . 2013-04-10 10:49 36864 ----a-w- c:\windows\system32\tsgqec.dll

2013-02-12 13:51 . 2013-03-18 05:30 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Speech Recognition"="c:\windows\Speech\Common\sapisvr.exe" [2009-07-14 51712]

"Facebook Update"="c:\users\userAppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-12 138096]

"NokiaSuite.exe"="c:\program files\Nokia\Nokia Suite\NokiaSuite.exe" [2012-12-21 1090040]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"AmIcoSinglun"="c:\program files\AmIcoSingLun\AmIcoSinglun.exe" [2010-06-10 233472]

"PLFSetI"="c:\windows\PLFSetI.exe" [2010-06-09 206208]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-06-01 136216]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-06-01 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-06-01 169496]

"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 32768]

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"USB Security"="c:\program files\USB Disk Security\USBGuard.exe" [2011-01-31 623520]

"Autorun Eater"="c:\program files\Autorun Eater\oldmcdonald.exe" [2010-05-06 516216]

"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]

"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-13 611712]

"UIExec"="c:\program files\SMART BRO\UIExec.exe" [2011-04-02 139088]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"MDS_Menu"="c:\program files\Olympus\ib\MUITransfer\MUIStartMenu.exe" [2010-07-01 220336]

.

c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-3-12 29106336]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKLM\~\startupfolder\C:^Users^Faustino Picones^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Facebook Messenger.lnk]

path=c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Facebook Messenger.lnk

backup=c:\windows\pss\Facebook Messenger.lnk.Startup

backupExtension=.Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2013-02-20 04:35 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NokiaSuite.exe]

2012-12-21 09:56 1090040 ----a-w- c:\program files\Nokia\Nokia Suite\NokiaSuite.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Olympus ib]

2010-09-30 03:47 93360 ------w- c:\program files\Olympus\ib\olycamdetect.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2010-11-29 09:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

2012-07-13 05:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe

.

R2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]

R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [x]

R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [x]

R3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\DRIVERS\ewusbdev.sys [x]

R3 massfilter;Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [x]

R3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [x]

R3 OlyCamComm;OLYMPUS USB Communication Device;c:\windows\system32\DRIVERS\OlyCamComm.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R3 ZTEusbvoice;ZTE VoUSB Port;c:\windows\system32\DRIVERS\ZTEusbvoice.sys [x]

R4 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [x]

R4 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]

R4 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]

R4 UI Assistant Service;UI Assistant Service;c:\program files\SMART BRO\AssistantServices.exe [x]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1207010.003\SYMDS.SYS [x]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1207010.003\SYMEFA.SYS [x]

S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.6.0.29\Definitions\BASHDefs\20130502.001\BHDrvx86.sys [x]

S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [x]

S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.6.0.29\Definitions\IPSDefs\20130509.001\IDSvix86.sys [x]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1207010.003\Ironx86.SYS [x]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAV\1207010.003\SYMNETS.SYS [x]

S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe [x]

S3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]

S3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - TRUESIGHT

*Deregistered* - TrueSight

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-10 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-19 16:35]

.

2013-04-24 c:\windows\Tasks\DLL-files.com Fixer_MONTHLY.job

- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2012-06-26 06:12]

.

2013-04-29 c:\windows\Tasks\DLL-files.com Fixer_UPDATES.job

- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2012-06-26 06:12]

.

2013-05-10 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000Core.job

- c:\users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-04-21 01:21]

.

2013-05-10 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000UA.job

- c:\users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-04-21 01:21]

.

2013-05-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-13 15:13]

.

2013-05-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-13 15:13]

.

2013-05-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000Core.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-02 14:13]

.

2013-05-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000UA.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-02 14:13]

.

2013-04-29 c:\windows\Tasks\Norton Security Scan for Faustino Picones.job

- c:\progra~1\NORTON~2\Engine\300~1.103\Nss.exe [2011-03-24 18:45]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA}: NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{D1A655B2-0FBF-465B-92A0-B33BDF1192E8}: NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{DAF6C52B-CE19-48F1-A09B-81DF039B9CE8}: NameServer = 202.126.40.5 222.127.143.5

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NAV]

"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\18.7.1.3\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0008\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-11 03:32:07

ComboFix-quarantined-files.txt 2013-05-10 19:32

.

Pre-Run: 13,726,064,640 bytes free

Post-Run: 18,435,399,680 bytes free

.

- - End Of File - - 1369528380F7463D1B209BB6D340D646

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  • Staff

Hello starshine

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Hi. Before I started combofix, a warning box appeared antivirus: Norton AntiVirus

The above real time scanner(s) are still active but ComboFix shall continue to run. Kindly note that this is at your own risk. I already disabled all my antivirus and scanners but I still got that warning.

After I completed combofix, I copied the log file. I was about to post the file when I received an error box stating the location of the file and "Illegal operation attempted on a registry key that has been marked for deletion." when I opened chrome. I noticed that every program and files that I open, this error message appear.

Im using my ipad for this reply since I cannot open any programs and files in my laptop.

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I'm so sorry.

1. Report from ComboFix

ComboFix 13-05-10.03 - user 05/11/2013 11:17:31.2.4 - x86

Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.1783.899 [GMT 8:00]

Running from: c:\users\user\Desktop\ComboFix.exe

Command switches used :: c:\users\user\Desktop\CFScript.txt

AV: ESET NOD32 Antivirus 4.0 *Disabled/Outdated* {CB0F8167-5331-BA19-698E-64816B6801A5}

AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: ESET NOD32 Antivirus 4.0 *Disabled/Outdated* {706E6083-750B-B597-533E-5FF310EF4B18}

SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-04-11 to 2013-05-11 )))))))))))))))))))))))))))))))

.

.

2013-05-11 03:43 . 2013-05-11 03:43 -------- d-----w- c:\users\Guest\AppData\Local\temp

2013-05-11 03:43 . 2013-05-11 03:43 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-09 10:07 . 2013-05-09 10:07 -------- d-----w- c:\users\user\AppData\Local\ElevatedDiagnostics

2013-05-02 11:06 . 2013-05-02 11:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-05-02 11:06 . 2013-04-04 06:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-02 11:06 . 2013-05-02 11:06 -------- d-----w- c:\users\user\AppData\Local\Programs

2013-05-01 08:51 . 2013-05-02 12:32 -------- d--h--w- c:\windows\PIF

2013-04-24 06:32 . 2013-04-12 13:58 1210728 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-17 01:48 . 2013-04-17 02:38 -------- d-----w- C:\EPSON

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-09 01:48 . 2011-03-28 10:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-03-19 05:06 . 2013-04-10 10:50 3958120 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-03-19 05:06 . 2013-04-10 10:50 3902312 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 04:54 . 2013-04-10 10:50 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 02:50 . 2013-04-10 10:50 69632 ----a-w- c:\windows\system32\smss.exe

2013-03-13 16:35 . 2013-02-19 13:36 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-13 16:35 . 2013-02-19 13:36 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-03-01 03:11 . 2013-04-10 10:54 2345984 ----a-w- c:\windows\system32\win32k.sys

2013-02-12 15:13 . 2013-04-10 10:49 2691072 ----a-w- c:\windows\system32\mstscax.dll

2013-02-12 15:07 . 2013-04-10 10:49 131072 ----a-w- c:\windows\system32\aaclient.dll

2013-02-12 13:59 . 2013-04-10 10:49 36864 ----a-w- c:\windows\system32\tsgqec.dll

2013-02-12 13:51 . 2013-03-18 05:30 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Speech Recognition"="c:\windows\Speech\Common\sapisvr.exe" [2009-07-14 51712]

"Facebook Update"="c:\users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-12 138096]

"NokiaSuite.exe"="c:\program files\Nokia\Nokia Suite\NokiaSuite.exe" [2012-12-21 1090040]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"AmIcoSinglun"="c:\program files\AmIcoSingLun\AmIcoSinglun.exe" [2010-06-10 233472]

"PLFSetI"="c:\windows\PLFSetI.exe" [2010-06-09 206208]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-06-01 136216]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-06-01 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-06-01 169496]

"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 32768]

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"USB Security"="c:\program files\USB Disk Security\USBGuard.exe" [2011-01-31 623520]

"Autorun Eater"="c:\program files\Autorun Eater\oldmcdonald.exe" [2010-05-06 516216]

"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]

"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-13 611712]

"UIExec"="c:\program files\SMART BRO\UIExec.exe" [2011-04-02 139088]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"MDS_Menu"="c:\program files\Olympus\ib\MUITransfer\MUIStartMenu.exe" [2010-07-01 220336]

.

c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-3-12 29106336]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKLM\~\startupfolder\C:^Users^user^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Facebook Messenger.lnk]

path=c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Facebook Messenger.lnk

backup=c:\windows\pss\Facebook Messenger.lnk.Startup

backupExtension=.Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2013-02-20 04:35 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NokiaSuite.exe]

2012-12-21 09:56 1090040 ----a-w- c:\program files\Nokia\Nokia Suite\NokiaSuite.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Olympus ib]

2010-09-30 03:47 93360 ------w- c:\program files\Olympus\ib\olycamdetect.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2010-11-29 09:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

2012-07-13 05:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe

.

R2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]

R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [x]

R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [x]

R3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\DRIVERS\ewusbdev.sys [x]

R3 massfilter;Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [x]

R3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [x]

R3 OlyCamComm;OLYMPUS USB Communication Device;c:\windows\system32\DRIVERS\OlyCamComm.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R3 ZTEusbvoice;ZTE VoUSB Port;c:\windows\system32\DRIVERS\ZTEusbvoice.sys [x]

R4 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [x]

R4 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]

R4 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]

R4 UI Assistant Service;UI Assistant Service;c:\program files\SMART BRO\AssistantServices.exe [x]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1207010.003\SYMDS.SYS [x]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1207010.003\SYMEFA.SYS [x]

S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.6.0.29\Definitions\BASHDefs\20130502.001\BHDrvx86.sys [x]

S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [x]

S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.6.0.29\Definitions\IPSDefs\20130509.001\IDSvix86.sys [x]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1207010.003\Ironx86.SYS [x]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAV\1207010.003\SYMNETS.SYS [x]

S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe [x]

S3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]

S3 k57nd60x;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-11 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-19 16:35]

.

2013-04-24 c:\windows\Tasks\DLL-files.com Fixer_MONTHLY.job

- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2012-06-26 06:12]

.

2013-04-29 c:\windows\Tasks\DLL-files.com Fixer_UPDATES.job

- c:\program files\Dll-Files.com Fixer\DLLFixer.exe [2012-06-26 06:12]

.

2013-05-10 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000Core.job

- c:\users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-04-21 01:21]

.

2013-05-10 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000UA.job

- c:\users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-04-21 01:21]

.

2013-05-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-13 15:13]

.

2013-05-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-13 15:13]

.

2013-05-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000Core.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-02 14:13]

.

2013-05-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4062191352-1856391812-2928239978-1000UA.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-02 14:13]

.

2013-04-29 c:\windows\Tasks\Norton Security Scan for user.job

- c:\progra~1\NORTON~2\Engine\300~1.103\Nss.exe [2011-03-24 18:45]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA}: NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{D1A655B2-0FBF-465B-92A0-B33BDF1192E8}: NameServer = 202.126.40.5 222.127.143.5

TCP: Interfaces\{DAF6C52B-CE19-48F1-A09B-81DF039B9CE8}: NameServer = 202.126.40.5 222.127.143.5

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NAV]

"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\18.7.1.3\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0008\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'Explorer.exe'(2628)

c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

Completion time: 2013-05-11 11:47:25

ComboFix-quarantined-files.txt 2013-05-11 03:47

ComboFix2.txt 2013-05-10 19:32

.

Pre-Run: 18,472,501,248 bytes free

Post-Run: 18,018,459,648 bytes free

.

- - End Of File - - A9E50B9EB5AE0E2E6BD166432495E5C6

2. Problems encountered

Before I started combofix, a warning box appeared

"antivirus: Norton AntiVirus

The above real time scanner(s) are still active but ComboFix shall continue to run. Kindly note that this is at your own risk."

I already disabled all my antivirus and scanners but I still got that warning.

3. The computer seems to run faster after start up.

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  • Staff

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur

Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld

These logs are looking allot better. But we still have some work to do.

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

  • Programs to remove

    • Adobe Reader X (10.1.4)
      Babylon toolbar
      BitTorrent
      Java™ 6 Update 33
      Java™ 7 Update 5
      JavaFX 2.1.1
      VideoDownloadConverter Toolbar

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see you have MBAM installed - I think this is a great program and would like you to run a quick scan at this time

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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1. MBAM

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.11.02

Windows 7 x86 NTFS

Internet Explorer 9.0.8112.16421

user :: MARJORIE [administrator]

5/11/2013 4:16:47 PM

mbam-log-2013-05-11 (16-16-47).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 238145

Time elapsed: 19 minute(s), 40 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

2. HijackThis

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:45:04 PM, on 5/11/2013

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v9.00 (9.00.8112.16476)

Boot mode: Normal

Running processes:

C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe

C:\Windows\PLFSetI.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\USB Disk Security\USBGuard.exe

C:\Program Files\Autorun Eater\oldmcdonald.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Autorun Eater\billy.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\SMART BRO\UIExec.exe

C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe

C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe

C:\Users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe

C:\Windows\notepad.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\user\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\IPS\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll

O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [AmIcoSinglun] C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe

O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [uSB Security] C:\Program Files\USB Disk Security\USBGuard.exe

O4 - HKLM\..\Run: [Autorun Eater] C:\Program Files\Autorun Eater\oldmcdonald.exe

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [uIExec] "C:\Program Files\SMART BRO\UIExec.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [MDS_Menu] "C:\Program Files\Olympus\ib\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Olympus\ib" UpdateWithCreateOnce "Software\OLYMPUS\ib\1.0"

O4 - HKCU\..\Run: [speech Recognition] "C:\Windows\Speech\Common\sapisvr.exe" -SpeechUX -Startup

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKCU\..\Run: [NokiaSuite.exe] C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe -tray

O4 - Startup: Dropbox.lnk = user\AppData\Roaming\Dropbox\bin\Dropbox.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Merriam%20Webster's%20Spell-Jam/Images/stg_drm.ocx

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Merriam%20Webster's%20Spell-Jam/Images/armhelper.ocx

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA}: NameServer = 202.126.40.5 222.127.143.5

O17 - HKLM\System\CCS\Services\Tcpip\..\{D1A655B2-0FBF-465B-92A0-B33BDF1192E8}: NameServer = 202.126.40.5 222.127.143.5

O17 - HKLM\System\CCS\Services\Tcpip\..\{DAF6C52B-CE19-48F1-A09B-81DF039B9CE8}: NameServer = 202.126.40.5 222.127.143.5

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sss.gov.ph

O17 - HKLM\System\CS1\Services\Tcpip\..\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA}: NameServer = 202.126.40.5 222.127.143.5

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sss.gov.ph

O17 - HKLM\System\CS2\Services\Tcpip\..\{1C38FAB1-362B-4FC6-B74C-32978C9DFFFA}: NameServer = 202.126.40.5 222.127.143.5

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sss.gov.ph

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--

End of file - 10379 bytes

3. No problems encountered.

4. Is it normal that desktop.ini icon is present in desktop and some of the folders? The computer seems normal except these weird desktop.ini icons appeared after I got the virus.

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [AmIcoSinglun] C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe
      O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
      O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
      O4 - HKLM\..\Run: [Autorun Eater] C:\Program Files\Autorun Eater\oldmcdonald.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [MDS_Menu] "C:\Program Files\Olympus\ib\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Olympus\ib" UpdateWithCreateOnce "Software\OLYMPUS\ib\1.0"
      O4 - HKCU\..\Run: [Facebook Update] "C:\Users\user\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
      O4 - HKCU\..\Run: [NokiaSuite.exe] C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe -tray
      O4 - Startup: Dropbox.lnk = user\AppData\Roaming\Dropbox\bin\Dropbox.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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ESET SCAN

C:\Program Files\Cheat Engine 6.2\cheatengine-i386.exe a variant of Win32/HackTool.CheatEngine.AB application

C:\Program Files\Cheat Engine 6.2\standalonephase1.dat a variant of Win32/HackTool.CheatEngine.AF application

C:\Users\user\Downloads\1979DotMatrixRegular.exe a variant of Win32/OpenInstall application

C:\Users\user\Downloads\CheatEngine62.exe multiple threats

C:\Users\user\Downloads\cyberlink powerdirector setup (1).exe a variant of Win32/Soft32Downloader.C application

C:\Users\user\Downloads\cyberlink powerdirector setup.exe a variant of Win32/Soft32Downloader.C application

C:\Users\user\Downloads\CyberLink_powerdirector_9_with_key_by_TheAaax9_secure (1).exe Win32/TopMedia.B application

C:\Users\user\Downloads\CyberLink_powerdirector_9_with_key_by_TheAaax9_secure.exe Win32/TopMedia.B application

C:\Users\user\Downloads\DotMatrix_downloader_by_Fonts101 (1).exe a variant of Win32/Somoto.A application

C:\Users\user\Downloads\DotMatrix_downloader_by_Fonts101 (2).exe a variant of Win32/Somoto.A application

C:\Users\user\Downloads\DotMatrix_downloader_by_Fonts101.exe a variant of Win32/Somoto.A application

C:\Users\user\Downloads\iLividSetup.exe Win32/Toolbar.SearchSuite application

C:\Users\user\Downloads\SoftonicDownloader_for_cyberlink-powerdirector-11.exe a variant of Win32/SoftonicDownloader.E application

C:\Users\user\Downloads\SoftonicDownloader_for_painttool-sai.exe a variant of Win32/SoftonicDownloader.E application

C:\Users\user\Downloads\SoftonicDownloader_for_slender-the-eight-pages.exe a variant of Win32/SoftonicDownloader.E application

C:\Users\user\Downloads\VideoDownloadConvertSetup2.5.11.14.^HJ^man000^YY^.exe a variant of Win32/Toolbar.MyWebSearch.R application

C:\Users\user\Downloads\VideoPerformerSetup.exe a variant of Win32/InstallBrain.V application

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  • Staff

Hello starshine

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Program Files\Cheat Engine 6.2\cheatengine-i386.exe"
    del /f /s /q "C:\Program Files\Cheat Engine 6.2\standalonephase1.dat"
    del /f /s /q "C:\Users\user\Downloads\1979DotMatrixRegular.exe"
    del /f /s /q "C:\Users\user\Downloads\CheatEngine62.exe"
    del /f /s /q "C:\Users\user\Downloads\cyberlink powerdirector setup (1).exe"
    del /f /s /q "C:\Users\user\Downloads\cyberlink powerdirector setup.exe"
    del /f /s /q "C:\Users\user\Downloads\CyberLink_powerdirector_9_with_key_by_TheAaax9_secure (1).exe"
    del /f /s /q "C:\Users\user\Downloads\CyberLink_powerdirector_9_with_key_by_TheAaax9_secure.exe"
    del /f /s /q "C:\Users\user\Downloads\DotMatrix_downloader_by_Fonts101 (1).exe"
    del /f /s /q "C:\Users\user\Downloads\DotMatrix_downloader_by_Fonts101 (2).exe"
    del /f /s /q "C:\Users\user\Downloads\DotMatrix_downloader_by_Fonts101.exe"
    del /f /s /q "C:\Users\user\Downloads\iLividSetup.exe"
    del /f /s /q "C:\Users\user\Downloads\SoftonicDownloader_for_cyberlink-powerdirector-11.exe"
    del /f /s /q "C:\Users\user\Downloads\SoftonicDownloader_for_painttool-sai.exe"
    del /f /s /q "C:\Users\user\Downloads\SoftonicDownloader_for_slender-the-eight-pages.exe"
    del /f /s /q "C:\Users\user\Downloads\VideoDownloadConvertSetup2.5.11.14.^HJ^man000^YY^.exe"
    del /f /s /q "C:\Users\user\Downloads\VideoPerformerSetup.exe"
    del %0


  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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