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problem with "advancesoftwaretool.com"

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#1
bobbyrae

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I get alerts about a security problem followed by prompts to download some software. I initially used AVG virus scan version 8.5 and it removed some files, but issue persisted. Rogue spyware type 621? It was also claiming that IEXPLORE.EXE was infected, so I uninstalled IE7, then reinstalled, but issue persists.

Then a kind soul suggested your software, which initially found 17 objects and removed, but wait, two reg entries don't seem to change. Issue persists. So here are the logs... sorry about all the extra stuff I have going!


*********************************************************************

Malwarebytes' Anti-Malware 1.34
Database version: 1888
Windows 5.1.2600 Service Pack 3

3/23/2009 9:32:19 AM
mbam-log-2009-03-23 (09-32-19).txt

Scan type: Quick Scan
Objects scanned: 70400
Time elapsed: 3 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Dropper) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully. [2666712424696817196720701818696620682069192570177125211768717120]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Dropper) -> Data: system32\userinit.exe -> Quarantined and deleted successfully. [2666712424696817196720701818696620682069192570177125211768717120]

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

***************************************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:36 AM, on 3/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\userinit.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Anvshell.exe
C:\WINDOWS\shicoxp.exe
C:\WINDOWS\System32\NILaunch.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\totalcmd\TOTALCMD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage", ""); (C:\Documents and Settings\RION\Application Data\Mozilla\Profiles\default\gy9pacdk.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\RION\Application Data\Mozilla\Profiles\default\gy9pacdk.slt\prefs.js)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\My Program Files\TechSmith\SnagIt6\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\My Program Files\TechSmith\SnagIt6\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [shicoxp] C:\WINDOWS\shicoxp.exe
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [windows auto update] msblast.exe
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [Xerox PanelMgr] C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader80\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\My Program Files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Shortcut to TOTALCMD.lnk = C:\totalcmd\TOTALCMD.EXE
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Rion\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: HushEncryptionEngine - https://mailserver5.hushmail.com/shared/Hus...ptionEngine.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs:
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 7961 bytes

#2
bobbyrae

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For some unfortunate reason, I am one of the few who end up getting completely ignored! Well, nevertheless, I am really grateful that this forum is here because I found someone with a similar issue where combofix.exe was the recommended solution. I tried it and it seems to have worked.

If anyone wants to see the log files afterward, I would be glad to upload.

#3
AdvancedSetup

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Hi Bobby

The site is very busy and there are only a few helpers on the forum and the board software does not easily allow us to "properly" track posts so it can get a bit crazy trying to keep up with all the requests for help.

Yes, please do post the logs and we'll take a look and see if we find anything else odd going on.
Ron Lewis
Manager, Online Support

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If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.

#4
bobbyrae

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Thanks again, guys! Again this is post fix.

Here is the HijackThis file:

***********************************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:51:55 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Anvshell.exe
C:\WINDOWS\shicoxp.exe
C:\WINDOWS\System32\NILaunch.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\totalcmd\TOTALCMD.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage", ""); (C:\Documents and Settings\RION\Application Data\Mozilla\Profiles\default\gy9pacdk.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\RION\Application Data\Mozilla\Profiles\default\gy9pacdk.slt\prefs.js)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\My Program Files\TechSmith\SnagIt6\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\My Program Files\TechSmith\SnagIt6\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [shicoxp] C:\WINDOWS\shicoxp.exe
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [Xerox PanelMgr] C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader80\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\My Program Files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Shortcut to TOTALCMD.lnk = C:\totalcmd\TOTALCMD.EXE
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Rion\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: HushEncryptionEngine - https://mailserver5.hushmail.com/shared/Hus...ptionEngine.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs:
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 7604 bytes

***************************************************************************

here is the log file from comfix:


****************************************************************************


ComboFix 09-03-22.01 - Rion 2009-03-26 16:48:09.2 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.186 [GMT -7:00]
Running from: e:\installs\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
.

((((((((((((((((((((((((( Files Created from 2009-02-26 to 2009-03-26 )))))))))))))))))))))))))))))))
.

2009-03-25 02:10 . 2009-03-25 02:10 <DIR> d-------- c:\program files\Twisted Pair Computer Based Training
2009-03-25 02:10 . 2006-04-19 02:08 68,496 --a------ c:\windows\UnDeploy.exe
2009-03-23 08:58 . 2009-03-23 08:58 <DIR> d-------- c:\program files\Trend Micro
2009-03-23 06:31 . 2009-03-23 06:31 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-23 06:31 . 2009-03-23 06:31 <DIR> d-------- c:\documents and settings\Rion\Application Data\Malwarebytes
2009-03-23 06:31 . 2009-03-23 06:31 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-23 06:31 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-23 06:31 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-23 04:34 . 2009-03-23 04:34 3,153,920 --a------ c:\windows\system32\secsetup.sdb
2009-03-23 00:49 . 2009-03-23 00:49 <DIR> d--h----- C:\$AVG8.VAULT$
2009-03-23 00:41 . 2009-03-23 00:41 <DIR> d-------- c:\windows\system32\drivers\Avg
2009-03-23 00:41 . 2009-03-23 00:41 <DIR> d-------- c:\program files\AVG
2009-03-23 00:41 . 2009-03-23 00:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2009-03-23 00:41 . 2009-03-23 00:41 325,640 --a------ c:\windows\system32\drivers\avgldx86.sys
2009-03-23 00:41 . 2009-03-23 00:41 107,912 --a------ c:\windows\system32\drivers\avgtdix.sys
2009-03-23 00:41 . 2009-03-23 00:41 10,520 --a------ c:\windows\system32\avgrsstx.dll
2009-03-09 04:26 . 2009-03-09 04:26 <DIR> d--hs---- C:\FOUND.004
2009-03-05 04:46 . 2009-03-05 04:46 <DIR> d--hs---- C:\FOUND.003
2009-03-04 00:44 . 2009-03-04 00:44 <DIR> d--hs---- C:\FOUND.002

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 ------w c:\windows\system32\dllcache\win32k.sys
2009-02-03 01:00 --------- d-----w c:\documents and settings\All Users\Application Data\Comcast
2009-01-17 04:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
2008-08-19 01:57 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008081820080819\index.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-03-23_12.58.29.31 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-03-23 19:57:14 219,244 ----a-w c:\windows\system32\inetsrv\MetaBase.bin
+ 2009-03-26 23:41:54 219,249 ----a-w c:\windows\system32\inetsrv\MetaBase.bin
+ 2009-03-26 23:37:48 16,384 ----a-w c:\windows\Temp\Perflib_Perfdata_1e8.dat
+ 2009-03-26 23:38:04 16,384 ----a-w c:\windows\Temp\Perflib_Perfdata_530.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-11-11 2356088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Anvshell"="c:\windows\Anvshell.exe" [2002-10-21 331776]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-22 7700480]
"shicoxp"="c:\windows\shicoxp.exe" [2003-05-14 45056]
"Net-It Launcher"="c:\windows\System32\NILaunch.exe" [1998-02-05 24576]
"NVMixerTray"="c:\program files\NVIDIA Corporation\NvMixer\NVMixerTray.exe" [2004-12-20 131072]
"NVIDIA nTune"="c:\program files\NVIDIA Corporation\nTune\\nTune.exe" [2005-03-18 589824]
"Xerox PanelMgr"="c:\windows\Xerox\PanelMgr\ssmmgr.exe" [2006-12-01 520192]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader80\Reader\Reader_sl.exe" [2008-01-11 39792]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-10-22 86016]
"QuickTime Task"="c:\my program files\quicktime\qttask.exe" [2008-05-27 413696]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-10 136600]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-03-23 1932568]
"nwiz"="nwiz.exe" [2006-10-22 c:\windows\system32\nwiz.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\Rion\Start Menu\Programs\Startup\
Shortcut to TOTALCMD.lnk - c:\totalcmd\TOTALCMD.EXE [2003-08-15 691748]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-03-23 00:41 10520 c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.asv2"= asusasv2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\System32\\ftp.exe"=
"c:\\WINDOWS\\System32\\mmc.exe"=
"c:\\Program Files\\Messenger\\MSMSGS.EXE"=
"c:\\Program Files\\Palm\\HOTSYNC.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"e:\\RC40 Scale\\RC40 Rate Update.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R0 SI3112r;Silicon Image SiI 3112 SATARaid Controller;c:\windows\system32\drivers\SI3112r.sys [2003-05-09 89749]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-03-23 325640]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-03-23 107912]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-03-23 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-03-23 298264]
R2 nvTUNEP;nVidia WDM TVTuner;c:\windows\system32\drivers\NVTUNEP.SYS [2003-08-15 15968]
R2 nvtvSND;nVidia WDM TVAudio Crossbar;c:\windows\system32\drivers\NVTVSND.SYS [2003-08-15 13776]
S3 cglptnt;cglptnt;c:\totalcmd\CGLPTNT.SYS [2003-08-15 7888]
S3 ngrpci;NETGEAR FA310TX Fast Ethernet Adapter Driver;c:\windows\system32\drivers\Ngrpci.sys [2008-07-31 32840]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\H]
\Shell\AutoRun\command - H:\LaunchU3.exe -a

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"c:\program files\Common Files\LightScribe\LSRunOnce.exe"
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = about:blank
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\Rion\Start Menu\Programs\IMVU\Run IMVU.lnk
DPF: DirectAnimation Java Classes
DPF: HushEncryptionEngine - hxxps://mailserver5.hushmail.com/shared/HushEncryptionEngine.cab
DPF: Microsoft XML Parser for Java
FF - ProfilePath - c:\documents and settings\Rion\Application Data\Mozilla\Firefox\Profiles\6mo1uipe.default\
FF - prefs.js: browser.startup.homepage - about:blank
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin2.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin3.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin4.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin5.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin6.dll
FF - plugin: c:\my program files\quicktime\Plugins\npqtplugin7.dll
FF - plugin: c:\program files\Adobe\Reader80\Reader\browser\nppdf32.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-26 16:49:45
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-789336058-287218729-682003330-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2009-03-26 16:50:55
ComboFix-quarantined-files.txt 2009-03-26 23:50:54
ComboFix2.txt 2009-03-23 19:59:18

Pre-Run: 5,053,038,592 bytes free
Post-Run: 5,146,378,240 bytes free

148 --- E O F --- 2009-03-23 12:15:24

#5
AdvancedSetup

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Logs look clean. You should remove Combofix now.

Click on START - RUN and type in COMBOFIX.EXE /U (there is a space after the .exe and the /U )

That will reset some settings back to normal on your box and remove Combofix.


Unless you're still having some issue the box looks to be clean now.
Ron Lewis
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#6
AdvancedSetup

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Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
Ron Lewis
Manager, Online Support

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