9 replies to this topic

[DParr08]

Im having trouble with search engines redirecting me to wrong sites, my kaspersky internet security keeps failing and when it fails my browser stops working for a while. I ran malewarebytes and it found nothing. when i ran avira it showed i had Tr/crypt.xpack.gen i removed it and im still having the same problems. Any help would be awesome.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:18:32 PM, on 4/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://esupport.sony.com/
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [SonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [PartSeal] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus CX8400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\WINDOWS\TEMP\E_S2A1.tmp" /EF "HKCU"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/...oader.5.1.4.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-sec...m/ols/fscax.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 9551 bytes

[miekiemoes]

Hi,

Can you update MBAM and post the log in your next reply please?

[DParr08]

Malwarebytes' Anti-Malware 1.35
Database version: 1904
Windows 5.1.2600 Service Pack 3

4/3/2009 11:13:41 PM
mbam-log-2009-04-03 (23-13-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 138371
Time elapsed: 40 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[miekiemoes]

Hi,

Quote

Can you update MBAM and post the log in your next reply please?

I don't see it being updated.
If you're having problems with updating, it's important to let me know

In case you can't update it..

Navigate to your C:\Windows folder and search for the file regedit.exe
Rightclick it and select to rename the file. Rename it to reg3dit.exe
Then launch the reg3dit.exe in order to open your Registry Editor.

There, browse to the following key:

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32

You'll see on the left that you can expand the keys (they will look like folders). So expand them until you get drivers32
Rightclick the drivers32 key (folder) and select to export:


(sorry, my regedit is in dutch, but I'm sure you understand)

Give it a name and export it as a txtfile on your desktop.


Then copy and paste the contents of it in your next reply.

If confused, please ask first.

[DParr08]

When i first tried to update the program shut off. when i tried to update again it said it was up to date but didnt seem to update. Ill try your instructions.

[DParr08]

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
Class Name: <NO CLASS>
Last Write Time: 3/26/2009 - 2:20 PM
Value 0
Name: midimapper
Type: REG_SZ
Data: midimap.dll

Value 1
Name: msacm.imaadpcm
Type: REG_SZ
Data: imaadp32.acm

Value 2
Name: msacm.msadpcm
Type: REG_SZ
Data: msadp32.acm

Value 3
Name: msacm.msg711
Type: REG_SZ
Data: msg711.acm

Value 4
Name: msacm.msgsm610
Type: REG_SZ
Data: msgsm32.acm

Value 5
Name: msacm.trspch
Type: REG_SZ
Data: tssoft32.acm

Value 6
Name: vidc.cvid
Type: REG_SZ
Data: iccvid.dll

Value 7
Name: vidc.I420
Type: REG_SZ
Data: msh263.drv

Value 8
Name: vidc.iv31
Type: REG_SZ
Data: ir32_32.dll

Value 9
Name: vidc.iv32
Type: REG_SZ
Data: ir32_32.dll

Value 10
Name: vidc.iv41
Type: REG_SZ
Data: ir41_32.ax

Value 11
Name: vidc.iyuv
Type: REG_SZ
Data: iyuv_32.dll

Value 12
Name: vidc.mrle
Type: REG_SZ
Data: msrle32.dll

Value 13
Name: vidc.msvc
Type: REG_SZ
Data: msvidc32.dll

Value 14
Name: vidc.uyvy
Type: REG_SZ
Data: msyuv.dll

Value 15
Name: vidc.yuy2
Type: REG_SZ
Data: msyuv.dll

Value 16
Name: vidc.yvu9
Type: REG_SZ
Data: tsbyuv.dll

Value 17
Name: vidc.yvyu
Type: REG_SZ
Data: msyuv.dll

Value 18
Name: wavemapper
Type: REG_SZ
Data: msacm32.drv

Value 19
Name: msacm.msg723
Type: REG_SZ
Data: msg723.acm

Value 20
Name: vidc.M263
Type: REG_SZ
Data: msh263.drv

Value 21
Name: vidc.M261
Type: REG_SZ
Data: msh261.drv

Value 22
Name: msacm.msaudio1
Type: REG_SZ
Data: msaud32.acm

Value 23
Name: msacm.sl_anet
Type: REG_SZ
Data: sl_anet.acm

Value 24
Name: msacm.iac2
Type: REG_SZ
Data: C:\WINDOWS\system32\iac25_32.ax

Value 25
Name: vidc.iv50
Type: REG_SZ
Data: ir50_32.dll

Value 26
Name: msacm.l3acm
Type: REG_SZ
Data: C:\WINDOWS\system32\l3codeca.acm

Value 27
Name: wave
Type: REG_SZ
Data: wdmaud.drv

Value 28
Name: midi
Type: REG_SZ
Data: wdmaud.drv

Value 29
Name: mixer
Type: REG_SZ
Data: wdmaud.drv

Value 30
Name: aux
Type: REG_SZ
Data: wdmaud.drv

Value 31
Name: VIDC.dvsd
Type: REG_SZ
Data: C:\PROGRA~1\COMMON~1\SONYSH~1\VideoLib\sonydv.dll

Value 32
Name: aux2
Type: REG_SZ
Data: C:\WINDOWS\system32\..\sqm.qtq


Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server
Class Name: <NO CLASS>
Last Write Time: 9/1/2006 - 3:11 PM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server\RDP
Class Name: <NO CLASS>
Last Write Time: 9/1/2006 - 3:11 PM
Value 0
Name: wave
Type: REG_SZ
Data: rdpsnd.dll

Value 1
Name: mixer
Type: REG_SZ
Data: rdpsnd.dll

Value 2
Name: MaxBandwidth
Type: REG_DWORD
Data: 0x56b9

Value 3
Name: wavemapper
Type: REG_SZ
Data: msacm32.drv

Value 4
Name: EnableMP3Codec
Type: REG_DWORD
Data: 0x1

Value 5
Name: midimapper
Type: REG_SZ
Data: midimap.dll

[miekiemoes]

Hi,

We've found the culprit..

* Open hijackthis, click 'config' (bottom right)
Choose the tab 'misc Tools' on top.
Choose 'delete a file on reboot'
In the field, copy and paste next:

C:\WINDOWS\sqm.qtq

Click open.
Hijackthis will tell you that this file will be deleted on next reboot and if you want to reboot now. Click Yes/ok
Your system should reboot now.

Then, Open notepad and copy and paste next present in the quotebox below in it:
(don't forget to copy and paste REGEDIT4)

Quote

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"aux2"="wdmaud.drv"

Save this as fix.reg Choose to save as *all files and place it on your desktop.
It should look like this:
Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.

Let me know in your next reply how things are now.
That should fix the redirections, the updates, the refreshing explorer, the crashing taskbar etc etc..

[DParr08]

Everything seems to be running fine now. I was able to update malewarebytes and google stopped redirecting me.
Thank you so much.. Your the best!
Is there any way of finding out how this got on my computer to prevent it from happening again?

[miekiemoes]

Glad I could help.

Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.

In your case, this one was most probably getting installed via a legitimate sire. So make sure all your applications (such as adobe reader) are up to date.

Happy Surfing again!

[miekiemoes]

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.