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Unable to Open Malware and Google Re-direct


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#1
corey

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At first I thought I had the conficker worm, but after further investigation doesn't look like it. However, I am not able to run Malware and I get redirected whenever I click on a link in Google. I'm sure there is more going on, but this is what I am noticing. I have run a couple of different spyware programs such as ad-aware and a scan from the microsoft.com website. Both of the scans found some things and supposidly removed them, but I'm still having issues. I'm also not able to go the microsoft update web site. Any help would be greatly appreciated. Thanks.

#2
AdvancedSetup

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Hello Corey and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Ron Lewis
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If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.





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