6 replies to this topic

[freddie112]

Hi all,

My problems are:

1) These programs don't run - Malwarebytes, Spybot Search & Destroy, Firefox (FF runs only in safe mode), Internet Explorer 8 (crashes periodically)
2) Getting redirects with google searches.

What I have done so far:

1) Updated and did a full scan using AVG 8.5
2) Updated and did a full scan using Ad-aware

Let me know if you need any more information.

Please help me fix my problems.

My Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:19:17 AM, on 4/4/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.toshibadirect.com/dpdstart
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

*.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program

Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-

4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} -

C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -

C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} -

C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [PINGER] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%

\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe

/detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe

oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe

/detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4

\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: StumbleUpon PhotoBlog It! -

res://StumbleUponIEBar.dll/blogimage
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program

Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

- C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-

47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program

Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/microsoftu...ient/muweb_site

.cab?1229812635102
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) -

http://dl8-cdn-01.sun.com/s/ESD42/JSCDL/jr...ows-i586-jc.cab?

e=1213822065823&h=6b48945291fd14e8bcc3eef621c60acb/&filename=jinstall-6u6-windows-

i586-jc.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program

Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems -

C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common

Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. -

C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1

\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program

Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program

Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop

Search\GoogleDesktopManager.exe
O23 - Service: Google Update Service (gupdate1c8e1f045aa48dd) (gupdate1c8e1f045aa48dd)

- Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-

Aware\AAWService.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation -

C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program

Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program

Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. -

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 8918 bytes

[freddie112]

anybody?

[AdvancedSetup]

It looks like you may have word wrap enabled in Notepad. Please turn off word wrap.

Disable the Spybot Tea Timer - DO NOT continue until you've disabled the Tea Timer

[indent]Disable Teatimer
First step:

• Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  
• If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  
• If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For Either Version :

• Open Spybot S&D
  
• Click Mode, choose Advanced Mode
  
• Go To the bottom of the Vertical Panel on the Left, Click Tools
  
• then, also in left panel, click Resident shows a red/white shield.
  
• If your firewall raises a question, say OK
  
• In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
  
• OK any prompts.
  
• Use File, Exit to terminate Spybot
  
• Reboot your machine for the changes to take effect.

[/indent]


Then take a look here and see if this helps.

Potential Malware infection issues to review

• MB won't run(Fix) - Total-Security (FakeAlert)
  
• MBAM wont run (Fix) - av360 (Fakealert)
  
• MBAM wont install or will not run. - CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC

If it does work and you can get MBAM to run then please run the following.

Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

[freddie112]

I turned word wrap and teatimer off. I can't open Spybot neither Malwarebytes. When I doubleclick on their icons nothing happens. What should I do now?

[AdvancedSetup]

Did you try the suggested methods here: http://www.malwareby...showtopic=12709

[AdvancedSetup]

Please post a status update. Do you still need further assistance?

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.