3 replies to this topic

[RAS2008]

After running virus check last night (Mcafee) on my desktop - there were several items found that the virus check picked up on (some trojans I believe) - it quarantined 2 of them, but the note next to 2 others mentioned a reboot is needed. When I reboot, I get to the Windows welcome screen, then to pretty much a blank windows screen. Same in Safe Mode.

I have Windows XP Home SP3.
I can get to Task Manager (with C-A-Del) and it shows no apps
I've download the mbam software to a thumb drive -

Next step?

[AdvancedSetup]

Using another computer that is clean please burn the following CD.



Avira AntiVir Rescue System
[indent]Requires access to a working computer with a CD/DVD burner to create a bootable CD.

• Download the Avira AntiVir Rescue System from here
  
• Place a blank CD in your burner and double-click on the downloaded file named rescuecd.exe
  
• The program will automatically burn the CD for you.
  
• Place the burned CD into the affected computer and start the computer from this CD.
  
• On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.
  
• Click on the Configuration button.
  
  • Select Scan all files
    
  • Select Try to repair infected files and Rename files, if they cannot be removed
    
  • Select Scan for dialers
    
  • Select Scan for joke programs (Jokes)
    
  • Select Scan for games
    
  • Select Scan for spyware (SPR)
• Click on Virus scanner
  
• Click on Start scanner at the bottom of the screen
  
• Currently the program does not support saving a log. Write down the amount of items for Records, Suspect files, and Warnings

The Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore and is updated several times a day so that the most recent security updates are always available.

Possible solutions to Screen Resolution and other issues

• Please see the post here if you're unable to view the entire screen of Avira.
  
• You can also review this one Fixed Rescue CD Resolution Probs with Dell Video
  
• Currently only the German keyboard is supported. Command Line not working English keyboards require work arounds.
  
• Some computers attempt to mount the floppy even though they don't have one. You may need to go in to the BIOS and disable the floppy drive in order to mount your hard drive for scanning.

[/indent]

[AdvancedSetup]

Please post a status update on this.

Thanks

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.