1 reply to this topic

[Ghostrider 7]

Hello, I believe I have a UAC rootkit infection. On 03/29, I noticed a problem when I tried to use the pc after my wife used it about 5 hours before me. She doesn't remember anything different or odd. When I started using the pc, I noticed the internet re-direct & that's when I first tried to use Malwarebytes. I have been trying to clean the pc off & on since then. I have been unable to open MBAM.exe, Spybot Search & Destroy or go back to a previous system restore point. I downloaded HiJackThis today, but I'm unable to start that program. The only adware program that runs is Ad-Aware SE by Lavasoft, but I couldn't get the latest definitions because the program is out dated. I still ran SE but it didn't find anything bad. I've also tried doing all of this while in Safe Mode while logged on as the Administrator, myself & my wife.

After reviewing my McAfee Antivirus Detection log, I see where it first detected DNSChanger.gen (Trojan) at 13:20 CDT on 03/29. McAfee says that it repaired (removed) the it. This was when my wife was using the pc. Below are the McAfee Detection Logs that I have ran since & what McAfee done. All times are Central (Texas) time.

1st McAfee Detection Log:
3/29 1:20:12 PM Real-Time Scan DNSChanger.gen (Trojan) McAfee Repaired (removed)

McAfee findings from the Detection Logs:
3/29 7:53:45 PM Manual Scan Generic FakeAlert.k (Trojan) Quarantined
3/29 7:53:45 PM Manual Scan DNSChanger.gen (Trojan) Quarantined
3/29 7:53:45 PM Manual Scan Generic.dx (Trojan) Quarantined
3/29 7:53:45 PM Manual Scan FakeAlert-AB (Trojan) Quarantined
3/29 7:53:45 PM Manual Scan FakeAlert.k (Trojan) Quarantined
3/29 7:53:46 PM Manual Scan GenericPUP.x (Potentially Unwanted Program) Detected
3/29 7:53:46 PM Manual Scan RemAdm-PSKill (Potentially Unwanted Program) Detected
3/29 7:53:46 PM Manual Scan DNSChanger.gen (Trojan) Quarantined

My next time trying to correct this was on 4/01 3:52 PM (I manually stopped scan).
McAfee findings from the Detection Logs:
4/1 3:52:30 PM Manual Scan Generic FakeAlert.k (Trojan) Quarantined
4/1 3:52:30 PM Manual Scan DNSChanger.gen (Trojan) Quarantined
4/1 3:52:30 PM Manual Scan FakeAlert-AB (Trojan) Quarantined
4/1 3:52:30 PM Manual Scan FakeAlert.k (Trojan) Quarantined

I tried again on 4/01 at 7:02 PM
McAfee findings from the Detection Logs:
4/1 7:02:49 PM Manual Scan Generic FakeAlert.k (Trojan) Quarantined
4/1 7:02:50 PM Manual Scan Generic FakeAlert.k (Trojan) Quarantined
4/1 7:02:50 PM Manual Scan DNSChanger.gen (Trojan) Quarantined
4/1 7:02:50 PM Manual Scan FakeAlert-AB (Trojan) Quarantined
4/1 7:02:51 PM Manual Scan GenericPUP.x (Potentially Unwanted Program) Detected
4/1 7:02:51 PM Manual Scan RemAdm-PSKill (Potentially Unwanted Program) Detected

I have a HP computer & I think that GenericPUP.x & RemAdm-PSKill are part of their sytem.

I would appreciate any help I can get.

Thanks!
NeedhelpinTX

[Maniac]

Hello and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.

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