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something wrong! anyone had this issue?


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#1
mrshark

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i had a malware infection. so i installed malwarebytes it found

Trojan.Agent
Backdoor.Bot
Trojan.FakeAlert
Hijack.UserInit
Disabled.SecurityCenter

so it said it cleaned them. but here is the problem.

now my computer closes programs without warming.
Firefox
internet explorer
even word closes without warning
here is the thing. it is somewhat random

a program will close randomly and aosl i have restrictions placed on my outlook i cant click on links??
and if i try to uploaf files to forums it hangs it also hangs if i paste hijack this logs to help forums. as long as i do not paste a hijack this report i can post.

in safe mode everything is stable???

#2
Maniac

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Hello and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

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