5 replies to this topic

[havingtrouble]

I am new to this. Here is the Hijackthis file. MBAM will not install. What next???

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:01:08 PM, on 4/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\test\Desktop\mbam-setup.exe
C:\Documents and Settings\test\Desktop\eric.exe.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

--
End of file - 1276 bytes

[yardbird]

I have Trend Micro Internet Security 2009 version. I had to ALLOW or go into Trust MBAM.exe in Trend Micro to get it to install past the firewall. After that everytime MBAM comes out with a new version I get a pop up window that says MBAM Allow or Block.. see what the Trend Micro help files say on the install of a new program? and I do believe there is free phone support for Trend Micro? I'm not on the support MBAM team, so you may get a reply with instructions. Just a tip for now. yardbird

[miekiemoes]

Hi,

Do you get any errors?

[rsaucer]

miekiemoes, on Apr 9 2009, 10:59 AM, said:

Hi,

Do you get any errors?

I downloaded and installed Malwarebytes and am having the same problems, the installer comes up and never finishes. I am running nod32 anti virus, and ad-aware. They did find a Trojan, and I was told to try Malwarebytes. MS ANTISPYWARE 2009 was removed last night, but it seems have some lingering effects. Also a Trojan, Vundo, if I remember correctly was . It is redirecting most of my searches from ie and firefox.

Any pointers would be helpful
Ray

[AdvancedSetup]

Hello and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.

• Please read and follow the instructions provided here: I'm infected - What do I do now?
  
• If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  
• When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

[rsaucer]

Found another thread that worked like a charm!
http://www.malwareby...showtopic=12709
Thanks for the FYI, been up for acouple of days and got tired of looking for a solution rather than reading "rules"
Ray