5 replies to this topic

[sillygoose]

I have installed Malwarebytes on a pc and during the install or running process, I get this

vbAccelerator SGrid II Control:
Run-time error "0". Then I click OK and get:
Malwarebytes' Anti-Malware
Run-time error '440'
Automation error.

Does this have to do with my video card other hardware, or an infection. I see other posts about the above and it seems that it is treated as an infection, but:

this pc was rebuilt using the xp disks, I deleted and recreated partitions and did full format, so I thought I would have removed the trojans if there were any.

I get random freezes in IE and also in other applications like word processor. Is this hardware problem?

safemode, pc runs fine, no lockups and malware runs fine in quick scan, finding no infections.

this is a Compaq Presario S4000V-P8656E Desktop PC
(this error also occured when I First got it running xp, now running fresh xp and getting same error)

Thanks
Lit

[exile360]

Greetings.

Please give this a try:

Make sure you are logged on as an administrator

• Click on Start and select Run
  
• Type "CMD" without the quotes and press Enter
  
• Copy and paste each of the following lines into the black command prompt window exactly as written including quotes individually and press Enter after each one:

regsvr32 "%progfiles%\Malwarebytes' Anti-malware\vbalsgrid6.ocx"
regsvr32 "%progfiles%\Malwarebytes' Anti-malware\ssubtmr6.dll"
regsvr32 "%progfiles%\Malwarebytes' Anti-malware\mbamext.dll"

If you see any error messages please make a note of them and let me know, if it says that each was successful then try running the program again to see if it works.

[sillygoose]

exile360, on Apr 9 2009, 02:57 PM, said:

Greetings.

Please give this a try:

Make sure you are logged on as an administrator

• Click on Start and select Run
  
• Type "CMD" without the quotes and press Enter
  
• Copy and paste each of the following lines into the black command prompt window exactly as written including quotes individually and press Enter after each one:

regsvr32 "%progfiles%\Malwarebytes' Anti-malware\vbalsgrid6.ocx"
regsvr32 "%progfiles%\Malwarebytes' Anti-malware\ssubtmr6.dll"
regsvr32 "%progfiles%\Malwarebytes' Anti-malware\mbamext.dll"

If you see any error messages please make a note of them and let me know, if it says that each was successful then try running the program again to see if it works.

thanks for helping. I did regiser this and command said they did register fine, and then I ran malwarebytes again and then the pc froze, and reboot. very odd. and now doing it in safemode.

could this be hardware issue or virus. I look forward to your next direction

[exile360]

I doubt it's a virus since you formatted, but something is odd. Did you happen to get a bluescreen or did you force the reboot because the PC froze?

By the way, what anti-virus are you running? Is it Norton (Symantec)?

[sillygoose]

exile360, on Apr 9 2009, 05:04 PM, said:

I doubt it's a virus since you formatted, but something is odd. Did you happen to get a bluescreen or did you force the reboot because the PC froze?

By the way, what anti-virus are you running? Is it Norton (Symantec)?

i use the computer associates security suite that is free for optimum online cable customers in New York and xp firewall.
but this was happening when it was running mcaffee.

ok perhpas not a virus so I will try new video card perhaps.

thanks for your help

[exile360]

Strange issue. You might consider contacting the helpdesk as they might be able to dig deeper into the issue and help you figure out the problem and find a solution.