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Trojan virus---in desperate need of help!


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#1
katie008

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Hello,
My McAfee virus scan keeps popping up saying it's deleted a trojan called Generic rootkit.w. But, it keeps doing this and every time I turn my computer on, it finds the same thing, so obviously it's not actually getting rid of it. I ran Malwarebytes anti-malware and got 118 infected files. I can copy and paste my log file here. I have no idea what to do because I'm worried that if I delete all of these infected files, I might be deleting some critical files that my computer needs in order to run. Could someone please please please help me? I'm really worried about this and I am in the middle of writing my thesis, so I desperately need my computer to work properly.
THank you,
Katie

Malwarebytes' Anti-Malware 1.36
Database version: 2013
Windows 5.1.2600 Service Pack 3

20/04/2009 8:38:07 AM
mbam-log-2009-04-20 (08-37-58).txt

Scan type: Quick Scan
Objects scanned: 76112
Time elapsed: 2 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 102
Registry Values Infected: 1
Registry Data Items Infected: 5
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\amd64si (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ati64si (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ksi32sk (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\port135sik (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\securentm (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avp.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVCONSOL.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVP32.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KAV32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KAVPFW.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Navapsvc.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Navapw32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NAVNT.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\navw32.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NAVWNT.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SCAN32.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ZONEALARM.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\filemon.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\outpost.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\regmon.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\zapro.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\autoruns.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avgrssvc.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AvMonitor.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avp.com (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\CCenter.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\HijackThis.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KASMain.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KASTask.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KAVDX.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KAVStart.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KPFW32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KPFW32X.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\nod32krn.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\regedit.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\KAVPF.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\OllyDBG.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\procexp.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\regtool.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\nod32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\niu.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\A2SERVICE.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVGNT.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVGUARD.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVSCAN.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdagent.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\CASECURITYCENTER.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\EKRN.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FAMEH32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FPAVSERVER.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FPWIN.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FSAV32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FSGK32ST.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FSMA32.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vsserv.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\drwadins.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\drwebupw.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GFRing3.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ArcaCheck.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\arcavir.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashDisp.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashEnhcd.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashServ.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashUpd.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\aswUpdSv.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avadmin.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avcenter.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avcls.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avconfig.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avz.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avz4.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avz_se.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdinit.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\caav.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\caavguiscan.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ccupdate.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cfp.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cfpupdat.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cmdagent.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DRWEB32.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\fpscan.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\guardgui.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\guardxservice.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\guardxup.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\navigator.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NAVSTUB.EXE (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Nvcc.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\preupd.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pskdr.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SfFnUp.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Vba32arkit.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vba32ldr.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Zanda.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Zlh.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\zoneband.dll (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\acpi32 (Rootkit.Spamtool) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i386si (Rootkit.Spamtool) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\systemntmi (Rootkit.Spamtool) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ws2_32sik (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nicsk32 (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\netsik (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fips32cup (Rootkit.Agent) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dzinojagiqet (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: mkbdri.dll -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders (Trojan.Agent) -> Data: digiwet.dll -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\mkbdri.dll (Trojan.Vundo.H) -> No action taken.
C:\Documents and Settings\Katie\Local Settings\Temp\pdfupd.exe (Trojan.Dropper) -> No action taken.
C:\Documents and Settings\Katie\Local Settings\Temporary Internet Files\Content.IE5\55M2J689\load[1].exe (Trojan.Dropper) -> No action taken.
C:\WINDOWS\t55ft2460f44.dat (Trojan.KoobFace) -> No action taken.
C:\WINDOWS\Temp\wpv071239024633.exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Katie\Local Settings\Temp\BN21.tmp (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Katie\Local Settings\Temp\BN24.tmp (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Katie\Local Settings\Temp\BN27.tmp (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\digiwet.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\Ahivijirazoh.dat (Trojan.Agent) -> No action taken.

#2
miekiemoes

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Hi,

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
Also, no "critical files" (as you call it) are listed here, what is listed here is malware and you should let MalwareBytes remove what it found :D
Mieke Verburgh
Assistant Director of Research

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