2 replies to this topic

[ninjaFACE]

I'm trying to remove some malware from my computer, but i donloaded the program from a couple separate (but trusted) host site and both allow me to install the program but then it won't run. Any help ?
Cheers.

[ninjaFACE]

*downloaded
haha oops

[Maniac]

Greetings and Welcome .

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:

• Total-Security (FakeAlert)
  
• av360 (Fakealert)
  
• CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC/ovfst

If you aren't able to use those instructions or there are other issues then please follow the instructions here: I'm infected - What do I do now?

And post your logs in a new topic here: Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal/scanning tools exept those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing.