1 reply to this topic

[philssss]

Where to start?

I'll cut it as short as possible so as not to bore anyone.
Afew days back a new tab opened in my browser saying my "Winpc antivirus" had been completed.
That was news to me, I hadn't clicked anything.
Soon found out it's a well renowned virus/hacker/spyware/malware/everyotherwareee (Admittedly I don't know much about computers).
I downloaded spybot search and destroy, it got rid of it, a day later its back and spybot wont open.
I was happy that many others had the same problem because I thought it would be easily solved.
I've downloaded malwarebytes, adaware, spybot, and several others.
None of which will open anymore except adaware which DOESNT find winpc!!
I tried renaming the file you save when you're downloading malwarebytes, no luck.
And that TDSSSERV thing every ones talking about, isnt in my device management, even when hidden objects ARE displayed.
Either I've got a nice variant of this problem that's more difficult, or I'm just stupid.

Either way I'd greatly appreciate ANY help.
I can't click many internet links and I've closed around 200 winpc popups today alone.

Thanks,
Phil.

[Maniac]

Greetings.

To get you fixed up please follow the instructions here: I'm infected - What do I do now?

And post your logs in a new topic here: Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal/scanning tools exept those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some/any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing.