3 replies to this topic

[kenzie]

I posted earlier today about how my malwarebytes was not working. It is not working and I performed a scan that yielded this Log:
Malwarebytes' Anti-Malware 1.36
Database version: 2159
Windows 5.1.2600 Service Pack 2

5/20/2009 5:39:16 PM
mbam-log-2009-05-20 (17-39-16).txt

Scan type: Quick Scan
Objects scanned: 87686
Time elapsed: 3 minute(s), 10 second(s)

Memory Processes Infected: 3
Memory Modules Infected: 2
Registry Keys Infected: 22
Registry Values Infected: 6
Registry Data Items Infected: 3
Folders Infected: 3
Files Infected: 33

Memory Processes Infected:
c:\WINDOWS\ld08.exe (Worm.KoobFace) -> Unloaded process successfully.
c:\WINDOWS\system32\SYS32DLL.exe (Worm.KoobFace) -> Unloaded process successfully.
c:\WINDOWS\system32\SYS32DLL.exe (Worm.KoobFace) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\547372\547372.dll (Trojan.BHO) -> Delete on reboot.
C:\WINDOWS\system32\AcroIEHelpe13.dll (Spyware.Banker) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{e63648f7-3933-440e-b4f6-a8584dd7b7eb} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f7d09218-46d7-4d3d-9b7f-315204cd0836} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f57afd-3989-4a5b-a33e-6b6253df8dd4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{31f57afd-3989-4a5b-a33e-6b6253df8dd4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31f57afd-3989-4a5b-a33e-6b6253df8dd4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\y537.y537mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\y537.y537mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e7f15ac4-e0a9-43f0-921b-70dfea621220} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5e5efa8f-9f53-418e-b78e-44866667a404} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e7f15ac4-e0a9-43f0-921b-70dfea621220} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5e5efa8f-9f53-418e-b78e-44866667a404} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e7f15ac4-e0a9-43f0-921b-70dfea621220} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{967b15bc-c0b0-4a69-bfe3-2cdcd20adce4} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1c1ebef0-37cf-4408-b494-f6c000fd6ed7} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{339949fb-4a8c-4aa3-bd04-8b888d9a642a} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf3e4737-a002-49ce-8e07-3460cb177a28} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b42bf63c-5354-4c5c-a789-66efeec5e1b0} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b42bf63c-5354-4c5c-a789-66efeec5e1b0} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b42bf63c-5354-4c5c-a789-66efeec5e1b0} (Spyware.Banker) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\dbbin (Trojan.Goldun) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysldtray (Worm.KoobFace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pp (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\brastia (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\brastia (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\SYS32DLL (Worm.KoobFace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\218538 (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec (Stolen.Data) -> Delete on reboot.
C:\WINDOWS\system32\796525 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\ld08.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\SYS32DLL.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\547372\547372.dll (Trojan.BHO) -> Delete on reboot.
C:\WINDOWS\pp07.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\pp08.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\pp09.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\218538\218538.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.Data) -> Delete on reboot.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.Data) -> Delete on reboot.
C:\WINDOWS\t55ft2668f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft2692f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft2695f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft2730f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft3165f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft3189f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft3192f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\pp10.exe (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\a9k.bin (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AcroIEHelpe.dll (Spyware.Banker) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AcroIEHelpe13.dll (Spyware.Banker) -> Delete on reboot.
C:\WINDOWS\system32\AcroIEHelpe6.dll (Spyware.Banker) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241565329.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241583756.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241727827.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241746257.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241972043.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241990471.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1242081587.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1242100017.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\9g2234wesdf3dfgjf23 (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ (Trojan.Goldun) -> Delete on reboot.
C:\WINDOWS\system32\z98a.bin (Malware.Trace) -> Quarantined and deleted successfully.

My computer is still having problems and I believe I have some sort of malware or virus. This is my hijackthis log, if someone could look this over for me and give me any advice that would be awesome. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:59:37 PM, on 5/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
c:\windows\system32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\program files\itunes\ituneshelper.exe
c:\program files\messenger\msmsgs.exe
c:\windows\system32\ctfmon.exe
c:\program files\google\googletoolbarnotifier\googletoolbarnotifier.exe
c:\program files\skype\phone\skype.exe
c:\program files\limewire\limewire.exe
c:\program files\microsoft office\office12\onenotem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\skype\plugin manager\skypepm.exe
c:\program files\trend micro\trendsecure\tscfcommander.exe
C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe
c:\windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\PlatformDependent\ProToolbarComm.exe
c:\program files\aim\aim pro\aimpro.exe
C:\WINDOWS\system32\CMMON32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\kdfmgr.exe
c:\program files\trend micro\hijackthis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5071216
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5071216
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://lvproxy.lawrenceville.org:8083
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
O1 - Hosts: 91.212.65.122 antiwareprotect.com
O1 - Hosts: 91.212.65.122 www.antiwareprotect.com
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {B42BF63C-5354-4C5C-A789-66EFEEC5E1B0} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [TrendSecure Remote File Lock] C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe /lock
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: MRI_DISABLED
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/p...owserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0D4C5D8-1878-4033-99E3-E55DD7393AB9}: Domain = lawrenceville.org
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0D4C5D8-1878-4033-99E3-E55DD7393AB9}: NameServer = 172.28.0.1 172.28.1.1 172.28.0.1 172.28.1.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Security Activity Dashboard Service - Trend Micro Inc. - C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8621 bytes

[AdvancedSetup]

[indent]Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Click Yes to allow ComboFix to continue scanning for malware.
  
• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

[/indent]

[AdvancedSetup]

Please post a status update on this

Thanks

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.