5 replies to this topic

[pharma76]

I've been trying to remove the rogue program WinPC Antivirus but with no luck. Now the Malwarebytes and Hijackthis programs will not open. These are the messages that appear:

"specified publisher account has been disabled"
"application cannot be executed"

I am confused as to the next steps I should take. Please Help!!!

[miekiemoes]

Hi,

Please try to rename MalwareBytes and HijackThis and try again. You may also want to try from Windows safe mode.

[pharma76]

Thanks for the help. I downloaded Malwarebytes and renamed the file while operating in Windows Safe Mode. Now the problem is when I attempt to run the program, the following message appears:

"a device attached to the systme is not functioning" (this is the \mbam.exe part of program)

Please help again!!!

[miekiemoes]

Please try from Windows normal mode.

[miekiemoes]

Still with us?

[miekiemoes]

Due to the lack of feedback, this Topic is closed.
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